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Sep 19, 2016 7:06 PM

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Jun 2008
25958
But I'm already a VIP on MAL....
Sep 19, 2016 7:21 PM

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Jun 2011
7036
This is like a mark of shame.
Sep 19, 2016 8:56 PM
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Jun 2009
10
I'm ok with this. I see the big picture. Additional revenue streams need to be generated for businesses to be sustainable. Supporters can have their fancy titles, and MAL won't be shutting down any time soon.
Sep 20, 2016 2:25 AM

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Jul 2013
84
I'll also pass on this. It seems kind of silly supporting an anime database site. If it was Wikipedia then yeah I'd donate but this... not happening.
Sep 20, 2016 5:14 AM

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Oct 2015
33
I am curious whether or not you developers are going to tell us if you reached the goal for raising the needed money, that MAL is "saved". Not that money is not always needed but I am still curious to know the status of MAl Budget, especially if it is some day going to shut down especially if that is somewhat soon (1 year from now or such).
Sep 20, 2016 6:54 AM

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Apr 2014
20
Seems like a step forward after all this time! Will be looking forward to see how far forward this can take MAL! Keep it up guys, looking forward to supporting you guys in the very near future! *cough* 30 character limit
Sep 20, 2016 8:48 AM

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Sep 2013
11
dave said:
Purefect said:
I think the whole recurring payment aspect is a bit toxic, maybe a donation drive for the same thing would've been better.


That would serve the same purpose. Supporters are just donators under a subscription. And you can cancel the reoccurring payments at any time, and they don't renew until your previous month is over. Every subscription runs this way. That's why it's called a subscription service. It provides no real benefit except a way to give money directly to MAL without clicking on or looking at ads.

Or perhaps a Premium MAL monthly magazine could justify a subscription to the site?


Who would write the magazine? What would it be about? The article system on MAL already does this for everyone, for free. There'd be no reason to do this. And it makes your post sound like supporters don't get enough? When it's not really that kind of system. It's a donation sub like patreon. Nothing more. You get a few little perks that don't really account for much in the end.



I don't think you understood me correctly.

It's blatantly obvious that's how a subscription service works, and If you understood what I said you'd know that's what I'm against in the first place.

Why not cater to the people who just want to do a single one-off donation? yes they can go and cancel the subscription but then what benefit do they get? The post itself hasn't clarified if they retain the forum title.

But look I understand what you mean, it's not meant to be a service where they get anything, people who want to help MAL can do so and people who don't, won't have to and they wont miss out on much.

I'm not sure what you're trying to argue here anyways, you've just explained how a subscription works.

There'd be no reason to do this. And it makes your post sound like supporters don't get enough? When it's not really that kind of system.


Now I can understand why you've said this, maybe I should've worded it differently but I wasn't expecting to have to spoon-feed anyone.

The magazine suggestion was to try and promote more thought into what other things they could offer you (as they were asking for suggestions) as they want people to get onto this payment plan, they've already offered a donator-tag of sorts, so they are trying to entice people to sign up for the subscription (this sounds evil but I don't intend it to be)

It doesn't even have to be a magazine it was just a passing thought, even something like a subscriber forum board where passionate users can come together to discuss such things and post suggestions, as they're the ones who are funding the website they can have their thoughts and suggestions heard.

To answer your questions I'm not sure what should be in the magazine as I haven't thought much about it, maybe they could try get some interviews with studios, or do some Q&A's, light novel suggestions, funny stories and featuring MAL users artworks you know?

But alas I know the image that MAL is trying to maintain where the site is free to use and there's not "Pay-to-win" notion, which is why I suggested something small like a magazine which didn't already exist (although articles do but they're all single subject usually so you know what you're in for)

It's extra labour but you're going to be involving the community more which is what they should want in the first place.

Depending on the reception from the community we hope to be able to continue to provide more development across MAL moving forward. That includes more features surrounding the MAL Supporter plan (we’d love to hear your suggestions!)


And they were asking for suggestions and they do intend to create a premium service anyways.

In the end you have your own opinion on subscriptions and I have mine, and those who don't work don't eat in my world.

And to outline all I meant to portray;

- I believe there should be a one-off donator option (without having to cancel a monthly subscription)

- A community driven magazine, which with extra effort on MAL's end can be subscribed to on our end.

So In future please don't attack me for voicing my opinion.
PurefectSep 20, 2016 9:25 AM
Sep 20, 2016 11:34 AM

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Apr 2014
5759
Purefect said:
I don't think you understood me correctly.

It's blatantly obvious that's how a subscription service works, and If you understood what I said you'd know that's what I'm against in the first place.

Why not cater to the people who just want to do a single one-off donation? yes they can go and cancel the subscription but then what benefit do they get? The post itself hasn't clarified if they retain the forum title.


It says right on the FAQ for the Supporter Page that the benefits for subbing then canceling your sub remain until the month that you paid for runs out. It takes 10 seconds or less to cancel your sub at any time. Here's the quote from the page:

What happens if I cancel my MAL Supporter subscription?

Once you cancel your subscription, you can still enjoy the benefits of being a MAL Supporter until the next renewal date. After that, the benefits will become unavailable.


It has been clarified. You can very easily one-off donate with this system. And it takes little to no effort.


Now I can understand why you've said this, maybe I should've worded it differently but I wasn't expecting to have to spoon-feed anyone.


"I wasn't aware I would have to explain my reasoning behind my suggestions".

The magazine suggestion was to try and promote more thought into what other things they could offer you (as they were asking for suggestions) as they want people to get onto this payment plan, they've already offered a donator-tag of sorts, so they are trying to entice people to sign up for the subscription (this sounds evil but I don't intend it to be)

It doesn't even have to be a magazine it was just a passing thought, even something like a subscriber forum board where passionate users can come together to discuss such things and post suggestions, as they're the ones who are funding the website they can have their thoughts and suggestions heard.


1: The magazine would still not serve a purpose in that regard. Articles serve that purpose. Yes they offered a cosmetic tag and badge. That takes insanely less amount of work to implement, then it is to write a magazine every month for a sub base.

-
To answer your questions I'm not sure what should be in the magazine as I haven't thought much about it, maybe they could try get some interviews with studios, or do some Q&A's, light novel suggestions, funny stories and featuring MAL users artworks you know?


Yes this all takes a lot of work. This is what I mean. This is unreasonable to expect in a donation service, and MAL is no where near being prominent enough to get interviews with animation studios. Suggestions are already built into the base site in the form of recommendations. Funny stories would pertain to MAL how? And we have a whole creative board dedicated to creative things MAL users do. None of those suggestions are really appealing.

2: A sub only board would create a paid club of sorts. And the MAL staff have already commented multiple times in this thread, that they want to avoid any sort of "holier then thou" things or thoughts in this service. A board that you must pay to enter, effectively goes against that.

It's extra labour but you're going to be involving the community more which is what they should want in the first place.


It's more than just extra labor.


And they were asking for suggestions and they do intend to create a premium service anyways.

In the end you have your own opinion on subscriptions and I have mine, and those who don't work don't eat in my world.

So In future please don't attack me for voicing my opinion.


A paid sub without creating a distinctive massive burden on the MAL staff or creating superiority among users can really only be accomplished through cosmetic things. Otherwise you will make the paid sub objectively better then the free user service, which they want to avoid and said they want to avoid.

Remember this is called "MAL Supporter". Not "MAL Premium". It is a donation subscription. Not a premium service. You're confusing the two.

So In future please don't attack me for voicing my opinion.


Literally no one has attacked you. I'm attacking your opinion. And the two are not the same. If you voice your opinion, you give other people the right to criticize it.
Sep 20, 2016 11:48 AM

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Jan 2015
1405
I honesty don't get the difference between 'supporter' and 'subscription'. I mean it's basically the same thing: giving money to a web site to help them maintain the site and getting a little something in return. Calling it a different name doesn't change anything. On another site I go on, they call the people who donate money to the site 'Elites' so changing the name is not changing what the purpose is, which is to get money.Now, again, I have no problems with them implementing this supporter feature, as long as they keep the stuff that's already free, free.
Sep 20, 2016 12:34 PM

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Oct 2015
61
I'm okay with this. I honestly don't see how you can NOT be. Do you people realize that it takes money to run and maintain a website? We are being offered a service that we enjoy, that's why we're all here. Expecting that for free is just selfish.
Sep 20, 2016 12:38 PM

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Jan 2015
1405
skyrocketing said:
I'm okay with this. I honestly don't see how you can NOT be. Do you people realize that it takes money to run and maintain a website? We are being offered a service that we enjoy, that's why we're all here. Expecting that for free is just selfish.


Um, I sure people on here are not stupid and know that it costs money to run a web site. Also this site was free for twelve years, and just now started this supporter feature, so there is that little tidbit. Also, just because you, as an individual person, is okay with this, you shouldn't expect everyone else to be also. I see more people supporting this feature than not supporting it. But that's just me.
ArillionSep 20, 2016 12:42 PM
Sep 20, 2016 12:44 PM

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Oct 2015
61
Ari_the_Lioness said:
skyrocketing said:
I'm okay with this. I honestly don't see how you can NOT be. Do you people realize that it takes money to run and maintain a website? We are being offered a service that we enjoy, that's why we're all here. Expecting that for free is just selfish.


Um, I sure people on here are not stupid and know that it costs money to run a web site. Also this site was free for twelve years, and just now started this supporter feature, so there is that little tidbit.


Free but relied on ad revenue. When so many users use an ad-blocker it makes sense they want to look for another source of money.
Sep 20, 2016 1:11 PM

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Apr 2014
5759
Ari_the_Lioness said:
I honesty don't get the difference between 'supporter' and 'subscription'. I mean it's basically the same thing: giving money to a web site to help them maintain the site and getting a little something in return. Calling it a different name doesn't change anything. On another site I go on, they call the people who donate money to the site 'Elites' so changing the name is not changing what the purpose is, which is to get money.Now, again, I have no problems with them implementing this supporter feature, as long as they keep the stuff that's already free, free.


There is a difference however in how the service needs to be provided. MAL does not want the services or perks that are provided to donators to be better then the free experience. It seems like semantics, but there really is a difference between paying for a service and donating. It makes more sense to keep this as a donation platform with some cosmetic perks.

Ari_the_Lioness said:
Also this site was free for twelve years, and just now started this supporter feature, so there is that little tidbit.


MAL now is not the same as MAL 12 years ago. The internet as well is also not the same with more users.

Here's a good post from an admin explaining the whole situation:

Kineta said:
MAL has a had a problem with bringing in enough income to support its operational costs since before it was purchased by Crave. The site sat desolate with barely any code changes or fixes for years, and it was basically a burden until DeNA took the initiative to buy it and start trying to bring years of lost development to the website.

MAL used to have old servers that could lag over 12 hours from the current time. Forum posts would appear 12 hours later. And it took half a year for this to get fixed under Crave. If the site was making so much money before added features, streaming and articles, why was it basically abandoned like the unwanted, red-headed stepchild? It wasn't.

The "operational costs" you're talking about are things that bring casual users to the site—a good portion of which have adblock disabled. This improves our Google ranking, which in turn brings more users, and helps to actually keep the site afloat. If these things you mentioned actually cost more money than they were worth, DeNA would cut them off.

I suggest giving this user's post a read:


MAL was basically losing money and was barely kept afloat until it was bought by Crave. Even under Crave it was terrible and barely functioned. MAL didn't change anything until very recently. Also considering the dominance of MAL on Google searches for any anime ever, more people are coming to the site than ever before. Let's not pretend MAL hasn't grown a lot in that 10+ year time frame. And in turn supporting the more users is going to run you waaaay more costs. It makes sense they're branching out to sponsors and revenue streams. Because it's really going to help the site in the long run.
Sep 20, 2016 8:32 PM

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Jun 2011
7036
TsundereHeart said:
Ari_the_Lioness said:


Um, I sure people on here are not stupid and know that it costs money to run a web site. Also this site was free for twelve years, and just now started this supporter feature, so there is that little tidbit. Also, just because you, as an individual person, is okay with this, you shouldn't expect everyone else to be also. I see more people supporting this feature than not supporting it. But that's just me.
But they should realize we've had way more features and site updates in the very recent past than in like say the past couple years or so.

(well some of these updates sucked but yeah...they're definitely putting more effort / manpower into the site which translates to needing more money).

Basically what I'm try to say is, the part about the last 12 years being free isn't comparable to them needing money now.

The only good update they made was the notifications though. Everything else is either a change for the worse, or just plain removal of features.
Sep 21, 2016 4:20 AM
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Jun 2016
37
For now, I think I'll just keep ads enabled. I'll think about whether I want to sign up or not.
Sep 21, 2016 4:59 PM

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Jun 2015
274
Guys...please...PayPal
Sep 22, 2016 12:13 AM
N/A

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Jan 2014
318
Pretty good, but yeah disastrous not having PayPal as a payment option. Who wants to use their actual debit or credit card information directly onto any site today?
Sep 22, 2016 11:31 AM
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Sep 2015
852
I live in ALBANIA guys!
You know where Albania is? Lol
I'd be more than happy to help if I had the possibility :/
Sep 22, 2016 2:22 PM

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Dec 2012
1373
Woah, This one is nice :D
Though I can't support now :( Gonna stick on free account XD

But thank you so much MAL <3




- barely alive -
Sep 22, 2016 7:36 PM
a lil bean ✨

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Feb 2011
17573
... just posting again just in case, you know, I do want to help out a bit

#GimmePayPal

HiScoreLoScoreAuction

Turn-InsAWCc

ᓚᘏᗢ

Sep 23, 2016 8:33 AM
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Dec 2014
780
But there are other sites that do it for free.

And fuck it there's always notepad.

Sorry but if MAL dies I'll adapt.
Sep 23, 2016 8:43 AM
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Dec 2014
780
JOELbedulla said:
I live in ALBANIA guys!
You know where Albania is? Lol
I'd be more than happy to help if I had the possibility :/


Right next door to Macedonia, Kosovo and the Adriatic? And no I didn't wiki it.

Autism ftw.
Sep 23, 2016 8:50 AM
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Dec 2014
780
Subpyro said:
You all need to get out and socialize more. Like, really.


NEVER you can't make me ;)
Sep 23, 2016 9:34 AM
Photojournalist

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Apr 2007
660
I got mine, finally. But I will stop monthly payments if MAL decides to start censoring their database(hentai) and starts doing what AP(competitor whose name will not be released) - treating hentai like a criminal thing that cannot be shown on the internet.
Sep 23, 2016 3:56 PM

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Jan 2008
720
Quantization said:
Pretty good, but yeah disastrous not having PayPal as a payment option. Who wants to use their actual debit or credit card information directly onto any site today?


Just waiting for the announcement that someone has hacked MAL and stolen everyone's payment details.
Sep 23, 2016 8:03 PM

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Aug 2012
4162
Rojo said:
Quantization said:
Pretty good, but yeah disastrous not having PayPal as a payment option. Who wants to use their actual debit or credit card information directly onto any site today?


Just waiting for the announcement that someone has hacked MAL and stolen everyone's payment details.

Even if they do and succeed, they'll get nothing as all information are stored in Stripe.
Sep 24, 2016 11:31 AM

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Oct 2013
2896
Ok it won't take my card, do you guys take paypal?
[/quote]
Sep 25, 2016 1:17 AM
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Jul 2018
564612
git rid of the word limit for supporters.
...............................................
Sep 26, 2016 9:57 PM

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Nov 2013
509
Well, I think the elitist vs casual distinction/discrimination/debate has just progressed into its next phase
WHEN IT RAINS, IT POURS.
Sep 27, 2016 6:31 AM
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Aug 2016
2
how to get into the club please
Sep 28, 2016 6:51 PM
Towel Attendant

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Dec 2014
1356
agus_kun said:
how to get into the club please


Top of this page.... HELP heading drop down......bottom of the drop down has MAL Supporter ...... follow the instructions and Bingo!

I just did the annual sign up..... I am fine with the cost .... to me it is the price of a solo dinner and a movie. So since I tend to watch anime and eat junk while doing it all, it's about the same. Then posting on the forums about what I just watched, is like taking a friend along to the movie. So in my confused mental state.... it all works out just perfect. Color me satisfied!
Sep 29, 2016 12:14 AM
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Jul 2018
564612
Please remove the characters limit for MAL Supporter :(
Sep 29, 2016 12:06 PM

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Aug 2009
2553
Will new payment methods be added soon? I don't have a card, but I would love to become a supporter.
Sep 30, 2016 6:38 PM

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Mar 2015
5453
I really want to laugh this off like I usually do, so let me get it out of the way. HAHAHAHA.

MAL, you never cease to disappoint when it comes to crap decisions. 30 chara was bad enough, ads bs was worse. This is just sad. Let it be known that I have not and will not pay a single pence to an organisation that squanders enough of its money as it is. Custom title? Really?

Onii-chan said:
Please remove the characters limit for MAL Supporter :(

As someone who won't be a supporter, I disagree! You must suffer along with us peasants >:D
Sep 30, 2016 7:02 PM
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Jul 2018
564612
OneTrueEmiya said:
Onii-chan said:
Please remove the characters limit for MAL Supporter :(

As someone who won't be a supporter, I disagree! You must suffer along with us peasants >:D
Bow before me, you pleb. We don't stand on the same ground.
Sep 30, 2016 7:20 PM

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Mar 2015
5453
Onii-chan said:
OneTrueEmiya said:

As someone who won't be a supporter, I disagree! You must suffer along with us peasants >:D
Bow before me, you pleb. We don't stand on the same ground.
That's right, VIP Shitposter > Supporter. My powerlevel is too intense for you bruh
Oct 1, 2016 12:38 PM

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Dec 2014
4316
I won't disable my Adblock If MAL don't fix the shits they have done, I noticed people are considering that too, especially about the 30 character limit.
Today they say you're crazy, tomorrow they will say you're a genious.
Oct 2, 2016 4:26 PM

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Apr 2014
13385
I mean, I want to support you guys now that I have a job, but I'm not just not that active on here anymore. I'm still salty about that August 2015 profile layout change too, and us losing the ability to publicly see who favorited characters. This website is pretty broken on mobile too. So no money for now, but I still think it's about time you guys did something like this anyway so good on you. I'll just be supporting from the shadows by writing stuff for MAL Rewrite.
Still though, where are the MAL Rewrite badges we were promised forever ago, smh.
Oct 3, 2016 1:22 PM

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Apr 2012
19564
This won't become an "elitist" system, it'll just be a new way to laugh at people for paying for free services. @Kineta





Autocrat said:
Hitler was good, objectively.
Oct 3, 2016 2:23 PM

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Nov 2007
17847
As many already said: Paypal.
I don't even have a credit card, they're not standard in my country, and if I did I wouldn't give the information out online as well, I don't mind helping but it must be a secure method at least...
Oct 4, 2016 2:08 AM
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Feb 2013
8
Will consider this if it's via Paypal and if a few more extras are added.
Oct 4, 2016 3:48 PM

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May 2011
53844
After being on the fence, I decided to be a supporter.
Oct 4, 2016 11:40 PM

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Jul 2012
1912
I really disliked the ads that covered the whole sides of the website so I turned on my adblock, but this is a great alternative. I love this place, so it's a great way for me to browse MAL ad-free and support it at the same time :)
Oct 5, 2016 7:19 AM

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Mar 2015
5453
Frag- said:
I won't disable my Adblock If MAL don't fix the shits they have done, I noticed people are considering that too, especially about the 30 character limit.

This, it's not worth my money with all the problems atm. Besides, it was a free service, and if it stops being free there are always alternatives.
Oct 5, 2016 7:58 AM
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Jan 2015
373
I dont mind more ads. Put as many as you want up.
Oct 5, 2016 12:16 PM
Hand Banana
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Apr 2016
5
Thank you for adding this! I'd much rather contribute actual $$ then have to deal with ads in order to support a great web application. ty ty ty ty!
Oct 5, 2016 12:53 PM

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Jan 2014
849
When paypal is added as a payment, I'll help MAL.
Oct 5, 2016 5:32 PM

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Feb 2015
20
Zach said:
as long as regular members don't lose features we already have and have to get them back by becoming a member I'm fine with this
i agree with this
Signature removed. Please follow the signature rules, as defined in the Site & Forum Guidelines.
Oct 5, 2016 7:44 PM
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Nov 2015
244
I still don't understand why you need even more money, seriously.
From what I know you can pay 14$ for a Hostgator plan each month to get 100gb space, unlimited bandwidth, multiple domains...
Also, their servers are very stable, and if you dont think that way you can always transfer your domain/servers to CloudFlare.
Idk for how long MAL is been flooded with ads but I'm pretty sure you guys at least made a few bucks right? That isn't enough to support the website so you come up with this crap idea? That MAL supporter plan will only make even less people to visit your website including the supporters. Eventually.
I'm not even 18 and I already have enough money to pay for one full year (and more, and I'm definetly not rich) of the 14$ Hostgator plan, you guys have more than 10 people working on the site and youre telling me ur low on cash? I know some staff members are probably 18+ so some of them might even have a job for God sake.
I know its hard to manage websites that are big as MAL but dude... Youre trying to kill yourself when you come up with premium plans that give the user "cool" features, that will make the community have two sides. The crap not premium members and the great premium members.
Why dont you simply remove the ads from the website but create one single page where people can click a few ads to "donate" you a few bucks? I know it might not generate you a lot of money but it will definetly help you out a bit.
I think that if this s h it keeps going on, in two or three years MAL is going down.
I only use MAL because I dont know any other service that lets one save his Anime stats and such but as I have some webdev knowledge I might even create my own MAL and say goodbye to this one, at least I won't be seeing the whole staff complaining about low cash...
Oct 6, 2016 10:29 AM

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Sep 2016
134
Will think about this first before I make a decision... maybe subscribe... maybe not. But I wish there were more features in return of the spent money.

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