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Oct 3, 2020 12:16 AM
#1
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I’ve been banned a bunch of times and most were unfair bans imo. On one occasion I sent an imgur to the whole mod and admin team.

One issue though is that every time I get banned my site supporter subscription gets cancelled because funnily enough I always seem to be banned at the time that payment is due. I then have to reinstate the payment process when my ban is MANUALLY lifted (which is another issue. Why aren’t bans lifted automatically after a set time? Why does a banned member need to use the irc channel and speak to the specific mod who banned them only for that mod to absolutely refuse to undo the ban no matter what when you finally get hold of them?).

Well I’m tired of it now. We don’t get much for being a site supporter anyway. Some colours on our list progress bar. 10 extra faves and a custom user title. It ain’t much.

I was supporting because I wanted to support. As an ex admin of a forum that fell to ddos attacks back in 2011. As a former mod of two other forums aswell. MAL is great for keeping that classic forum feel with all the ways we can express ourselves on our profile and embed images and videos on our posts. But why should I keep supporting when I get banned for unfair reasons and my payment gets cancelled every time? Now it’s just a hassle.

I thought maybe you guys don’t want or need the money but now that I’m not a supporter anymore all I see are MAL ads asking members to support. So what do you want?
removed-userOct 3, 2020 2:08 AM
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Oct 3, 2020 12:27 AM
#2

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Jun 2014
10656
People always say MAL has corruption but I've never actually noticed any. I'm sure there has been an occasional unfair or ban that was a stretch, but that's because nothing is 100% perfectly moderated and mistakes/human emotions occasionally can come into play. With that said, I've never really noticed much. I used to always see this from my time as a discord server moderator and 9 times out of 10, the user deserved the ban and was just being cranky/bitter.
KagamiOct 3, 2020 12:32 AM
Oct 3, 2020 2:23 AM
#3
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The MAL Supporter status gets automatically cancelled with the ban, even if you just renewed the subscription. This mechanism was implemented so that if an account is banned for a longer amount of time, the user doesn't get charged money again and again without being able to cancel the subscription by himself.

You don't have to go to IRC and talk to the moderator unless it's a ban on appeal which are used for special cases. You can just sit out the ban and after the time is up you will be unbanned and the moderator will send you a PM that explains the ban. Going to IRC is optional to talk about the ban directly which can be helpful to understand it better. Talking about the ban won't mean that the ban length will be reduced though.

As Kagami mentioned, mods are humans and can make mistakes, as a former mod you should know that too. And generally if you think your ban was unfair you can always contact another forum mod to get a second opinion too. The reason why people should speak to the banning mod first is that the banning mod can explain the reason for the ban best as they know the entire context in which it happened. But yeah, if you still don't understand after that, you can contact another forum mod.

I just checked your bans and all of them have good reasons and are justified. So either the ban reasons were not always clearly conveyed to you or you don't fully understand the rules (in this case I recommend you read the definitions and rule violation categories including the examples) or you just don't agree with the rules (something I've seen quite often, which doesn't make a ban applied according to the rules unfair though). Feel free to contact another forum mod if it happens again, the mod team is not here to just punish people, we actually want people to understand the rules so that they can improve.

We really appreciate that you want to give back to MAL by getting the supporter and I understand how frustrating it can be to set it up again. But please also understand our side and that the mod team has to deal with the rule violations or else the forum would be in a state where we just had to close it completely. To avoid problems I would recommend reading the rules again (especially what I linked above) and in a heated argument don't post immediately, read through the post again and remove problematic parts. You can also always ask a forum mod if you're unsure about a thread you want to post for example, or if you have questions about the rules in general.
Oct 3, 2020 8:49 AM
#4
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Jul 2018
561867
Thanks @Kagami and @luna for your replies.

Luna, you may have checked the bans but you didn't see the debate in the irc channel that I had with mods about said bans so you don't really know. I explained my side of everything and they couldn't justify the bans they just repeated, "But you have a record." and they just added to the record lol.

Anyway, I understand what you have said. The only other issue is that when a member is banned they don't know why or for how long. I haven't received any email about a ban or a PM on my MAL account about any ban. And even if I did recieve a PM about my ban how would I be able to view it if I'm banned? I can't. In the irc channel mods will often cite which rule I have broken and show me a screenshot of my post and I will debate that with them if I feel it is unfair. My most recent ban was totally fair btw, I got flamed and flamed the guy back thinking I could get away with it if the post wasn't reported (because in irc a mod said that they only deal with reported posts) I took a gamble / risk flaming that guy and I lost but on the other occassions I don't feel they were justified and I did speak with a second mod on all disputes and they only agreed with the first mod and often were not interested at all in the discussion I had with the first mod at all.

Yes as an ex admin / mod I know mistakes can be made but I also know that bans can be reversed / undone and that the length of bans can be changed etc. As an admin / mod I had all of the usual forum tools though I must say that the way things are on MAL is much more organised than it was on the forums I was on. On the forums I modded on each mod was able to handle everything using their own discretion. Here on MAL I often see mods tackling things on the forum together in one fell sweep, which I do think is rather impressive. No doubt you guys have alot of communication going on on your end. Anyway, I'm not here on this thread to ask for the bans to be reversed - I tried that already with the imgur. I'm just here to talk about the issues surrounding bans. You didn't say anything about the bans having to be lifted manually instead of automatically.

Lastly, I know that I may not always strictly adhere to the rules in Casual Discussion when I make threads / posts but it is difficult to have fun and interesting conversations without bending the rules a little. All the fun threads get locked / deleted even if nobody is flaming each other. I just want the forum to thrive and so I try to contribute and join in / extend the discussion however I can Although some users misunderstand me and so I am in constant arguments with others but thats not an issue for your team and when it does become a problem I report it and your team does a good job of dealing with my reports and letting me know that the issue has been handled.
removed-userOct 3, 2020 8:52 AM
Oct 3, 2020 2:47 PM
#5

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Dec 2019
3529
I just knew once that I was banned because Deadly Heaven sent me an pm and I received that on my email, because my profile have all the notications on mal and on email allowed.

I strongly think that all mods should do that!

Once a mod on irc said that if I didn't talk with some mod on irc my ban would never be lifted, since the ban is lifted manually and just after the user talked with his banning mod. But on another time, another mod said that I could just wait my ban to be lifted and that I don't need to go to irc when/if I'm banned.

Once I was banned and went to irc and the mod said that my ban would be lifted on DAY "13" at "13 o'clock", but I waited until day "16" and my ban wasn't removed, because the mod forgot to lift my ban ¬¬!

I once asked a mod on irc when my ban would be removed and he refused to say when, he LIED saying that he couldn't see when my ban would be lifted because he wasn't my banning mod.
Then on the next day/hour I talked with another mod (that also wasn't my banning mod) and he said exactly what DAY AND TIME my ban would be lifted.

Mods lying "sucks", the reason was so small and easy do figure out when my ban would be lifted, but the mod simply thought that would be easier to lie to me ¬¬
hacker09Oct 3, 2020 2:51 PM
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Oct 3, 2020 2:53 PM
#6
lagom
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Jan 2009
107420
@Luna

are there still plans to overhaul MALs banning system? like where is the promise shadowban like feature of the site now
Oct 3, 2020 4:22 PM
#7
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Jul 2018
561867
guess I'll join with my pitchfork...

are autobans fixed? some times I'm scared to post links like medium.com links
Oct 3, 2020 8:06 PM
#8

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13432
Obviously I don't know exactly what happened but I believe you over the mods any day of the week. My one ban was pretty unfair itself - somebody called me out about some shit, all I did was respond in kind and they banned me for it.

They have a history of taking the easy way out about things at times when emotions actually did flare. They'd rather snuff problems out then actually deal with them.

For reasons like that I have never supported MAL.
I CELEBRATE myself,
And what I assume you shall assume,
For every atom belonging to me as good belongs to you.
Oct 3, 2020 8:42 PM
#9

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10656
xMizu_ said:
Obviously I don't know exactly what happened but I believe you over the mods any day of the week. My one ban was pretty unfair itself - somebody called me out about some shit, all I did was respond in kind and they banned me for it.

They have a history of taking the easy way out about things at times when emotions actually did flare. They'd rather snuff problems out then actually deal with them.

For reasons like that I have never supported MAL.


So because of one ban you have enough personal data to assume OP is guaranteed right? Admittedly, I have no clue what goes on behind the scenes, but I've never actually seen much of anything even during my 15 month run as a discord mod. There was probably an unfair ban or two, but no system is flawless. I just feel like if there was corruption, I would have noticed more on the discord and heard things through the grapevine.. 15 months is a pretty sizable data chunk.


Oct 3, 2020 9:26 PM

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Kagami said:
xMizu_ said:
Obviously I don't know exactly what happened but I believe you over the mods any day of the week. My one ban was pretty unfair itself - somebody called me out about some shit, all I did was respond in kind and they banned me for it.

They have a history of taking the easy way out about things at times when emotions actually did flare. They'd rather snuff problems out then actually deal with them.

For reasons like that I have never supported MAL.


So because of one ban you have enough personal data to assume OP is guaranteed right? Admittedly, I have no clue what goes on behind the scenes, but I've never actually seen much of anything even during my 15 month run as a discord mod. There was probably an unfair ban or two, but no system is flawless. I just feel like if there was corruption, I would have noticed more on the discord and heard things through the grapevine.. 15 months is a pretty sizable data chunk.




Have you ever been banned yourself? It's pretty obvious that the rules are way too strict here. Sounds like you guys could do with a lot less bans and a lot less thread locks...
I CELEBRATE myself,
And what I assume you shall assume,
For every atom belonging to me as good belongs to you.
Oct 3, 2020 9:44 PM

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10656
xMizu_ said:
Kagami said:


So because of one ban you have enough personal data to assume OP is guaranteed right? Admittedly, I have no clue what goes on behind the scenes, but I've never actually seen much of anything even during my 15 month run as a discord mod. There was probably an unfair ban or two, but no system is flawless. I just feel like if there was corruption, I would have noticed more on the discord and heard things through the grapevine.. 15 months is a pretty sizable data chunk.




Have you ever been banned yourself? It's pretty obvious that the rules are way too strict here. Sounds like you guys could do with a lot less bans and a lot less thread locks...


I'm not "you guys" since I'm just a regular user now giving his opinion. I've been banned before. Thought they were all mostly justified. Back in "maybe" 2015, I think my first could be considered a stretch, but that was pretty much a different team so not that relevant. With that said, I never saw it as corrupt and the mod was very nice and did see my stance and reduce the duration of my ban so I can't even say he was difficult to approach.

Even the one I had this year (which I won't get into), the mod was very easy to approach. So... can't say I've witnessed any corruption personally.
Oct 3, 2020 10:43 PM

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13432
Kagami said:
xMizu_ said:


Have you ever been banned yourself? It's pretty obvious that the rules are way too strict here. Sounds like you guys could do with a lot less bans and a lot less thread locks...


I'm not "you guys" since I'm just a regular user now giving his opinion. I've been banned before. Thought they were all mostly justified. Back in "maybe" 2015, I think my first could be considered a stretch, but that was pretty much a different team so not that relevant. With that said, I never saw it as corrupt and the mod was very nice and did see my stance and reduce the duration of my ban so I can't even say he was difficult to approach.

Even the one I had this year (which I won't get into), the mod was very easy to approach. So... can't say I've witnessed any corruption personally.


If you want my honest opinion I don't think it's corrupt just criminally retarded hahah
I CELEBRATE myself,
And what I assume you shall assume,
For every atom belonging to me as good belongs to you.
Oct 4, 2020 12:25 AM

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deg said:
are there still plans to overhaul MALs banning system? like where is the promise shadowban like feature of the site now

Elaborate on that. Did somebody on the MAL team mention implementing shadowbans?
AnimeThemes.moe <- the largest collection of anime Openings & Endings on the Web
AnimeMusicQuiz.com <- guess an anime from your list by it's Opening/Ending music browser game
Oct 4, 2020 12:38 AM
lagom
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Genoard said:
deg said:
are there still plans to overhaul MALs banning system? like where is the promise shadowban like feature of the site now

Elaborate on that. Did somebody on the MAL team mention implementing shadowbans?


i asked Xinil about it few years ago here https://www.reddit.com/r/anime/comments/3gedyl/im_xinil_creator_and_lead_admin_of_myanimelist/ctxfaoe/
Oct 4, 2020 12:47 AM

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deg said:
Genoard said:

Elaborate on that. Did somebody on the MAL team mention implementing shadowbans?


i asked Xinil about it few years ago here https://www.reddit.com/r/anime/comments/3gedyl/im_xinil_creator_and_lead_admin_of_myanimelist/ctxfaoe/

But there's no word about shadowbans.
AnimeThemes.moe <- the largest collection of anime Openings & Endings on the Web
AnimeMusicQuiz.com <- guess an anime from your list by it's Opening/Ending music browser game
Oct 4, 2020 12:51 AM
lagom
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Genoard said:
deg said:


i asked Xinil about it few years ago here https://www.reddit.com/r/anime/comments/3gedyl/im_xinil_creator_and_lead_admin_of_myanimelist/ctxfaoe/

But there's no word about shadowbans.


i did not take it literally his answer was meant on that quoted suggestion of mine about suppose shadowban
Oct 4, 2020 12:56 AM

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deg said:
Genoard said:

But there's no word about shadowbans.


i did not take it literally his answer was meant on that quoted suggestion of mine about suppose shadowban

What suggestion? The parent reddit comment to the one you linked does not mention shadowbans either.
AnimeThemes.moe <- the largest collection of anime Openings & Endings on the Web
AnimeMusicQuiz.com <- guess an anime from your list by it's Opening/Ending music browser game
Oct 4, 2020 1:00 AM
lagom
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Genoard said:
deg said:


i did not take it literally his answer was meant on that quoted suggestion of mine about suppose shadowban

What suggestion? The parent reddit comment to the one you linked does not mention shadowbans either.


its about shadowbans dude lol you are thinking too literally wtf

i made that suggestion and Xinil quoted it there so i know here it is again "about your banning system can you improve it as well? if you are banned in the forums then just be banned in the forums and not the entire site, meaning a forum ban will still let the user edit and update his list for example"
Oct 4, 2020 1:05 AM

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yeah yeah u fucking w some wet az pussy bring a bucket and a mop 4 this wet-




anyways, u seem cool
Oct 4, 2020 1:39 AM

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deg said:
if you are banned in the forums then just be banned in the forums and not the entire site, meaning a forum ban will still let the user edit and update his list for example

This is not what shadowbans are, you are using the term incorrectly. Glad we figured this out. Shadowbanning is one of the most inhumane methods of censorship on the web, it would have been horrible if MAL implemented it.
AnimeThemes.moe <- the largest collection of anime Openings & Endings on the Web
AnimeMusicQuiz.com <- guess an anime from your list by it's Opening/Ending music browser game
Oct 4, 2020 1:47 AM
lagom
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107420
Genoard said:
deg said:
if you are banned in the forums then just be banned in the forums and not the entire site, meaning a forum ban will still let the user edit and update his list for example

This is not what shadowbans are, you are using the term incorrectly. Glad we figured this out. Shadowbanning is one of the most inhumane methods of censorship on the web, it would have been horrible if MAL implemented it.


how does shadowbans work then? shadowban from posting on MAL forums is better than entirely being banned from MAL

EDIT:

ok youre thinking too literally or being strict with definitions i see

might as well call it shadowban-like or just partial ban or limited site features ban
degOct 4, 2020 2:08 AM
Oct 4, 2020 2:22 AM

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deg said:
how does shadowbans work then? shadowban from posting on MAL forums is better than entirely being banned from MAL

Jeez, it's not like you don't have an entirety of interwebs to look it up yourself, aren't you? The key difference between shadowban and a regular ban is that when a user is shadowbanned, he is deceived to believe that he wasn't because he can still send messages and perform any action as usual, but those messages are only visible to that user and are hidden from others. What you suggest can be easily implemented without that - just show a warning message to a user when he tries to post a message/access the forums stating he is banned and when does the ban expire.

EDIT:
deg said:
might as well call it shadowban-like

Calling a watermelon an orange because you don't know better and then shrugging it off saying watermelon is orange-like anyway is quite childish, i might say.
AnimeThemes.moe <- the largest collection of anime Openings & Endings on the Web
AnimeMusicQuiz.com <- guess an anime from your list by it's Opening/Ending music browser game
Oct 4, 2020 2:28 AM
lagom
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Genoard said:
deg said:
how does shadowbans work then? shadowban from posting on MAL forums is better than entirely being banned from MAL

Jeez, it's not like you don't have an entirety of interwebs to look it up yourself, aren't you? The key difference between shadowban and a regular ban is that when a user is shadowbanned, he is deceived to believe that he wasn't because he can still send messages and perform any action as usual, but those messages are only visible to that user and are hidden from others. What you suggest can be easily implemented without that - just show a warning message to a user when he tries to post a message/access the forums stating he is banned and when does the ban expire.

EDIT:
deg said:
might as well call it shadowban-like

Calling a watermelon an orange because you don't know better and then shrugging it off saying watermelon is orange-like anyway is quite childish, i might say.


i got no idea why you are so aggressive about this do you have some shadowban experiences and im triggering some trauma in you here?

im out of here i already cleared what i meant anyway
Oct 4, 2020 10:11 AM
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Kagami said:
xMizu_ said:


Have you ever been banned yourself? It's pretty obvious that the rules are way too strict here. Sounds like you guys could do with a lot less bans and a lot less thread locks...


I'm not "you guys" since I'm just a regular user now giving his opinion. I've been banned before. Thought they were all mostly justified. Back in "maybe" 2015, I think my first could be considered a stretch, but that was pretty much a different team so not that relevant. With that said, I never saw it as corrupt and the mod was very nice and did see my stance and reduce the duration of my ban so I can't even say he was difficult to approach.

Even the one I had this year (which I won't get into), the mod was very easy to approach. So... can't say I've witnessed any corruption personally.

I haven't seen or heard of any corruption here on MAL either regarding bans. The issues I've seen are new mods banning people including myself unfairly. One mod cited the definition of trolling and I said by that definition you can clearly see that I was the one being trolled. And with the definition of flaming it was also clear that I was the one who was flamed on the same ban. I didn't troll or flame but thats what I got banned for on that occasion. This was the ban I got due to a fucking karen. @vuxk has had the same issue with a mod banning him and saying that calling someone a karen is somehow trolling or flaming. Its not though. Karen is a behaviour it just means someone isn't minding their own business.

@xMizu_ thanks for the suport and trust / good faith. I wouldn't lie about things like this ever. No reason to. I don't have anything against the mods but I do think that it was unwise for the admins to select mods (a bunch of mods too) with less than 50 posts (BIG LOL) who claim to have been lurking for years (suuuuuuuuuure........)

If they really had been lurking for years they wouldn't be banning forum regulars who were never getting in trouble with the old mods.
Oct 4, 2020 10:26 AM
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I've only been here a few days and I've already seen BannedAkko complain about more shit than anyone else on this forum.

And upon reading responses from other people on this thread, he seems to bring on his problems himself lol
Oct 4, 2020 10:37 AM
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BannedAkko said:
Luna, you may have checked the bans but you didn't see the debate in the irc channel that I had with mods about said bans so you don't really know. I explained my side of everything and they couldn't justify the bans they just repeated, "But you have a record." and they just added to the record lol.

That's right, I didn't see it, and that's why I can't judge without seeing the actual conversation. Not saying what you said is wrong but I've seen people misunderstanding and misremembering things on both sides. Generally speaking, something like abuse doesn't normally need to be justified, it's usually clear that it was abuse. Trolling is something that might not always be 100% clear. Our rules say: "As the definition of trolling often involves determining the intent of the user, this rule violation category relies on moderator discretion. Thus, the user's posting history and past behavior will be taken into consideration." I can imagine that this was meant by "record". Generally, if a user has a history of angering other users then this is taken into account for a new case. That's just my assumption of what might have happened here though since I didn't see the full conversation and which ban it was about. Like I said before, if something like this happens and you really don't understand then please contact another forum mod.

The only other issue is that when a member is banned they don't know why or for how long. I haven't received any email about a ban or a PM on my MAL account about any ban. And even if I did recieve a PM about my ban how would I be able to view it if I'm banned? I can't. In the irc channel mods will often cite which rule I have broken and show me a screenshot of my post and I will debate that with them if I feel it is unfair.

There are currently two ways to find out about the ban:
1. You choose to sit it out. Once the ban is over you will receive a PM from the moderator that explains the ban. That's what you can do when you know why you were banned (and you can get the ban length from the Site & Forum Guidelines).
2. You go to IRC and talk about the ban. You will receive the information in the chat then. Normally mods don't send another PM to you then because you already know the reason from the chat.

We currently have no way to automatically display ban reasons and lengths to the user when they are banned. That's something that needs to be changed in the code - and is something we have no control over. We have a list of things we want to see improved around the ban system and this is one of them. But with how slow the site development is at the moment and with how many other things need to be implemented I have honestly no idea when this will be done.

You didn't say anything about the bans having to be lifted manually instead of automatically.

Currently they need to be lifted manually, that's how it was implemented originally. Automatic lifting of bans is another thing on our list, but again, no idea when it will be done...

Lastly, I know that I may not always strictly adhere to the rules in Casual Discussion when I make threads / posts but it is difficult to have fun and interesting conversations without bending the rules a little. All the fun threads get locked / deleted even if nobody is flaming each other. I just want the forum to thrive and so I try to contribute and join in / extend the discussion however I can Although some users misunderstand me and so I am in constant arguments with others but thats not an issue for your team and when it does become a problem I report it and your team does a good job of dealing with my reports and letting me know that the issue has been handled.

Glad to hear you've also had positive experiences with the mod team. And we love seeing people contribute. Users misunderstanding each other on the forum is a common thing and unfortunately it often ends with people abusing each other. Really the best thing is to never post immediately when feeling stressed/angry about something. That's the great thing about posting on a forum, you don't have to hit the post button immediately, you can always step back for a bit and check it again later.
About "having fun": If this was still a small forum I'm sure things would be a lot different. When MAL started with a very small forum, there were almost no rules and things were quite relaxed. We also had a spam section where people could post basically anything. But the more users you get, the more difficult it becomes to moderate. And people have different definitions of what's "fun". For some it might be fun to spam stupid threads (as an example), for others it's just annoying. Unfortunately with the size of MAL's forum things can get out of hand very quickly. But this is where clubs can be quite nice - the rules are usually not very strict and as long as you don't do obviously bad things like linking illegal things or abusing others, you are fine.

=====

hacker09 said:
I just knew once that I was banned because Deadly Heaven sent me an pm and I received that on my email, because my profile have all the notications on mal and on email allowed.

The problem is that email notifications only show a small preview of the entire PM... which is not enough for the entire ban message. If a user only sees a small part they might misunderstand it which can result in problems (user feels treated unfairly, creates ban evasion accounts etc.) Plus not everyone has notifications enabled.

Once I was banned and went to irc and the mod said that my ban would be lifted on DAY "13" at "13 o'clock", but I waited until day "16" and my ban wasn't removed, because the mod forgot to lift my ban ¬¬!

Sorry about that. This should only happen in rare cases though like with sudden real life problems.

I once asked a mod on irc when my ban would be removed and he refused to say when, he LIED saying that he couldn't see when my ban would be lifted because he wasn't my banning mod.
Then on the next day/hour I talked with another mod (that also wasn't my banning mod) and he said exactly what DAY AND TIME my ban would be lifted.

We tell our mods not to discuss anything about the ban with a user if they aren't the banning mod. That's to avoid any misunderstandings that can happen if not the full context of the ban is known. So actually the mod who didn't tell you anything did the correct thing.

=====

deg said:
are there still plans to overhaul MALs banning system? like where is the promise shadowban like feature of the site now

deg said:
i made that suggestion and Xinil quoted it there so i know here it is again "about your banning system can you improve it as well? if you are banned in the forums then just be banned in the forums and not the entire site, meaning a forum ban will still let the user edit and update his list for example"

Genoard already clarified what shadowbanning means (making the user believe that everything is fine but no other user can see what they post) and I can say for sure that there are no plans whatsoever to implement something like that on MAL.

Now about Xinil's post: His reply to the specific quote you're talking about is very vague and doesn't mention anywhere that what you stated as an improvement will be done. What is true is that back then when he wrote it there were plans to improve the banning system and also that the DeNA devs implemented a few things (mostly things you wouldn't notice as a user like better tools for dealing with spambots). Unfortunately the list of improvements is long and they never got to implement everything.

What you suggested (and I know some others also suggested) is a little problematic though:
1. People who are affected by (longer) bans are repeat offenders. They should know the rules after being warned and possibly being banned a few times. Many repeat offenders don't care about the rules until they realize they could lose access to the site for a longer amount of time or permanently. If they're only locked out of the forum then I believe they will care even less. Bans are not just to keep out people, they're also a means to make people realize that their behavior will have consequences.
2. People don't only get banned for violating rules on the forum. Rule violations also happen on profiles, in PMs, on blogs, in VA comments, in clubs. So technically we would need to specify from which part(s) they get locked out which would mean a HUGE coding effort. Otherwise violating these rules would still get you banned from the entire site which seems quite unfair if forum violations only make you lose your privilege to post on the forum. Alternative: let banned users only edit their lists, but this would still require a lot of dev time. And honestly, seeing how we still have tons of other things to improve / new features that users wish to be implemented, I don't see how to justify spending time on something that only benefits people who repeatedly disrespect the rules.

=====

Korishi said:
guess I'll join with my pitchfork...

are autobans fixed? some times I'm scared to post links like medium.com links

medium.com is gone from the list and can be posted again. I'm really sorry that it caught you while it was on the list. We might have to add something else temporarily if we get another huge spambot wave posting these links... but we're also thinking about how to improve it otherwise so that it won't hit non-spambots. Sorry again.

=====

BannedAkko said:
I don't have anything against the mods but I do think that it was unwise for the admins to select mods (a bunch of mods too) with less than 50 posts (BIG LOL) who claim to have been lurking for years (suuuuuuuuuure........)

If they really had been lurking for years they wouldn't be banning forum regulars who were never getting in trouble with the old mods.

We usually recruit new forum mods by nominating active forum users. Before we made the announcement about applications we had over 40 nominations but all of them declined. That was quite unusual but you can thank Corona that even the ones that were interested couldn't do it given the current situation.

All new forum mods had to go through the application screening process, an initial practical test and another longer test round before they became forum mods. And all new mods are trained by the senior forum mods who will look at what the newbies are doing. I do believe that after all of this, all of them will be able to become good mods. They're still quite new though, so please give them a little more time.
Oct 4, 2020 10:42 AM

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amackuwu said:
I've only been here a few days and I've already seen BannedAkko complain about more shit than anyone else on this forum.

And upon reading responses from other people on this thread, he seems to bring on his problems himself lol


Lol. I suppose the best method is to follow the rules and try not to get banned so that you can enjoy being subscribed of being site supporter

"Don't give up after failing just twice.
We'll be able to do it next time.
Failure is the stepping stone to success."

Oct 4, 2020 10:46 AM
lagom
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@Luna

ye my first mention of shadowban has the word like so shadowban-like i forgot to add the hyphen sign there so i did not meant literally shadow banning

ah ok thanks for the explanation
Oct 4, 2020 10:47 AM
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Chizuru_Mizuhara said:

Lol. I suppose the best method is to follow the rules and try not to get banned so that you can enjoy being subscribed of being site supporter


The best way to not get banned is to follow site rules? Who knew! Haha~
Oct 4, 2020 10:48 AM

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@amackuwu
Wow, nice Joke!!! ahahahah, I liked that, but take care bro! They might ban you because some mod will consider that as "trolling" hahahahaha

@Luna

Thanks for your reply.

Every user has (or at least should have) the right to at least know when they will be unbanned...

I said that about PMs as an example only, I know that this system sucks too, also because this depends on if the MAL user allowed on his account to be notified on his email when he gets PMs on mal.

Actually what I really meant is that, mods shouldn't have access to the email address of the user, but they should be able to somehow, send an FULL email to the user explaining everything. Then PM won't even be needed.
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Oct 4, 2020 10:50 AM

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amackuwu said:
Chizuru_Mizuhara said:

Lol. I suppose the best method is to follow the rules and try not to get banned so that you can enjoy being subscribed of being site supporter


The best way to not get banned is to follow site rules? Who knew! Haha~


Only if @BannedAkko follows , "I’ve been banned a bunch of times ". Mods would of stated the reason and then maybe follow the rules and it be all safe and sound. :)

"Don't give up after failing just twice.
We'll be able to do it next time.
Failure is the stepping stone to success."

Oct 4, 2020 10:51 AM
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@luna thanks again. Yeah the new mods are definitely already improving from what I've seen. I guess the 40 regulars declined because being a mod is a thankless job and on MAL it seems to be a fulltime job too. Also not many mods actually participate on the forum much. Not sure if they are restricted in doing so or if its because they realise themselves just how easy it is to get into some drama on here and possibly break a rule themselves.

Sent you a PM btw about one of my bans just incase you want to know the details and have time.

I guess I never got a PM about any ban because I always went the IRC route. I think you probably lose members though because when someone is banned a message warns them not to try to evade it and if they are unfamiliar with irc they may just think thats it they are permabanned. It happens in other places online like that. 0 - 100 permaban just like that in an instant lol.

As for the having a record thing, I still find that unfair because its like being punished repeatedly for something. If you've already served your ban time why should that be brought up again and used as justification? It just causes a snowball effect. Alot of members who have been banned more than once find themselves either walking on eggshells or they stop giving a fuck about the rules.

amackuwu said:
I've only been here a few days and I've already seen BannedAkko complain about more shit than anyone else on this forum.

And upon reading responses from other people on this thread, he seems to bring on his problems himself lol

Welcome to MAL bro! Have you introduced yourself officially yet in the introductions forum? Sorry I haven't checked your profile or posts out. Hope you like it here.
Yeah recently I've been in the middle of a few fracas due to my oversharing. Sometimes on Anime Discussion too people argue with me over my anime opinions and questions. If you look at my profile you'll see some references to that stuff. Like the neo matrix video and the explanation of how I got banned.

Chizuru_Mizuhara said:
amackuwu said:


The best way to not get banned is to follow site rules? Who knew! Haha~


Only if @BannedAkko follows , "I’ve been banned a bunch of times ". Mods would of stated the reason and then maybe follow the rules and it be all safe and sound. :)
Easiest way to win is to not play. Want to follow the rules? Don't post on the forum at all and only use the other features on MAL.
removed-userOct 4, 2020 10:56 AM
Oct 4, 2020 11:06 AM

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BannedAkko said:
@luna thanks again. Yeah the new mods are definitely already improving from what I've seen. I guess the 40 regulars declined because being a mod is a thankless job and on MAL it seems to be a fulltime job too. Also not many mods actually participate on the forum much. Not sure if they are restricted in doing so or if its because they realise themselves just how easy it is to get into some drama on here and possibly break a rule themselves.

Sent you a PM btw about one of my bans just incase you want to know the details and have time.

I guess I never got a PM about any ban because I always went the IRC route. I think you probably lose members though because when someone is banned a message warns them not to try to evade it and if they are unfamiliar with irc they may just think thats it they are permabanned. It happens in other places online like that. 0 - 100 permaban just like that in an instant lol.

As for the having a record thing, I still find that unfair because its like being punished repeatedly for something. If you've already served your ban time why should that be brought up again and used as justification? It just causes a snowball effect. Alot of members who have been banned more than once find themselves either walking on eggshells or they stop giving a fuck about the rules.

amackuwu said:
I've only been here a few days and I've already seen BannedAkko complain about more shit than anyone else on this forum.

And upon reading responses from other people on this thread, he seems to bring on his problems himself lol

Welcome to MAL bro! Have you introduced yourself officially yet in the introductions forum? Sorry I haven't checked your profile or posts out. Hope you like it here.
Yeah recently I've been in the middle of a few fracas due to my oversharing. Sometimes on Anime Discussion too people argue with me over my anime opinions and questions. If you look at my profile you'll see some references to that stuff. Like the neo matrix video and the explanation of how I got banned.

Chizuru_Mizuhara said:


Only if @BannedAkko follows , "I’ve been banned a bunch of times ". Mods would of stated the reason and then maybe follow the rules and it be all safe and sound. :)
Easiest way to win is to not play. Want to follow the rules? Don't post on the forum at all and only use the other features on MAL.




Very true. Were you given warnings before being perm banned?

"Don't give up after failing just twice.
We'll be able to do it next time.
Failure is the stepping stone to success."

Oct 4, 2020 11:23 AM
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@Chizuru_Mizuhara I haven't been permabanned on MAL but I do know of a user who has been and it has got reversed. I don't know the details on that though.

hacker09 said:
I just knew once that I was banned because Deadly Heaven sent me an pm and I received that on my email, because my profile have all the notications on mal and on email allowed.

I strongly think that all mods should do that!

Once a mod on irc said that if I didn't talk with some mod on irc my ban would never be lifted, since the ban is lifted manually and just after the user talked with his banning mod. But on another time, another mod said that I could just wait my ban to be lifted and that I don't need to go to irc when/if I'm banned.

Once I was banned and went to irc and the mod said that my ban would be lifted on DAY "13" at "13 o'clock", but I waited until day "16" and my ban wasn't removed, because the mod forgot to lift my ban ¬¬!

I once asked a mod on irc when my ban would be removed and he refused to say when, he LIED saying that he couldn't see when my ban would be lifted because he wasn't my banning mod.
Then on the next day/hour I talked with another mod (that also wasn't my banning mod) and he said exactly what DAY AND TIME my ban would be lifted.

Mods lying "sucks", the reason was so small and easy do figure out when my ban would be lifted, but the mod simply thought that would be easier to lie to me ¬¬

Yep. I've had the same issue with bans here on MAL where the mod said they would unban me at a certain time and it didn't happen and I had to chase it up and wait for them to come online another day to do it. That happened twice. The other times the mod unbanned me at the time that they said they would. These incidences were not with the same mod it was all different ones. Also one mod tried to lie to me aswell on IRC and said that bans cannot be undone and I pointed out that I know of a user who got permabanned and it was undone and as someone who has modded elsewhere I made them aware that I know that mods have the power to do that and if they don't the admins certainly do since I've been one. I don't think they were expecting that. Why try to bullshit? You're a mod lol. Be honest.

Some of the mods on MAL are really good though. I don't want to name names but its mostly the older mods some of which are still serving and some recently retired. I have only been active on MAL forums a year as of this month myself anyway so I don't know the full history and I only have my own experiences and have heard a few stories from some new friends on here aswell so thats as far as my anecdotes go. Overall the modding on MAL isn't too bad, compared to alot of other places things are quite nice here. Which is why I didn't make a thread to bash mods or scream and shout about my bans but rather to discuss issues surrounding bans such as the site supporter being cancelled but @Luna has now explained that so I am thankful.
removed-userOct 4, 2020 11:30 AM
Oct 4, 2020 11:27 AM

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The biggest problem I'm seeing with the IRC is that it's too hidden and that you can't even go to MAL to find information about how to go to the IRC

Korishi said:
are autobans fixed? some times I'm scared to post links like medium.com links
Medium.com links have been fixed, from my own experiences haha

The @ symbol was the problem, but they fixed it:



Oct 4, 2020 11:37 AM
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BannedAkko said:

Welcome to MAL bro! Have you introduced yourself officially yet in the introductions forum? Sorry I haven't checked your profile or posts out. Hope you like it here.
Yeah recently I've been in the middle of a few fracas due to my oversharing. Sometimes on Anime Discussion too people argue with me over my anime opinions and questions. If you look at my profile you'll see some references to that stuff. Like the neo matrix video and the explanation of how I got banned.


Yes! Thanks for the "hello!" So far I do like the community and that overall everyone appears to be pretty down to Earth. I'll be seeing you around.

I've had my fair share of experiences getting banned in online forums though so I'll try my best to keep my nose clean here, haha. My problem is that I often struggle to think before I post ^-^; Curse you Borderline Personality
Oct 4, 2020 11:50 AM

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@BannedAkko
Yeah you are right, this is a big website, that gets a lot of money out of ads, so mods should be honest at least, the website interface should be always updated and have the bugs fixed, none of these things does happen though. This is really sad.

I also just want mal to improve, nothing else, I'm not complaining about anything. (Just to be clear to everyone)
"You're a mod lol. Be honest." I came here again and read your whole message thinking on saying this, but you already said that... Thanks

I understand what Luna said, mods can't say anything, neither when the user will be unbanned if they are not the banning mod, I just disagree on this last part... though I think that mods should clearly say that they are not allowed to say that, instead of saying "I can't know when you will be unbanned", saying that sentence makes they look like lairs, even if they aren't saying that with the intention of lying.
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Oct 4, 2020 1:46 PM
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Luna said:

Korishi said:
guess I'll join with my pitchfork...

are autobans fixed? some times I'm scared to post links like medium.com links

medium.com is gone from the list and can be posted again. I'm really sorry that it caught you while it was on the list. We might have to add something else temporarily if we get another huge spambot wave posting these links... but we're also thinking about how to improve it otherwise so that it won't hit non-spambots. Sorry again.

no worries. I did panic in that moment but it was resolved so quickly.
I much prefer the irc system and well I'm part of the traditionalists on MAL with regards to the actual website. yeah...that's it really, so I guess keep up the good work as always then.


~~

@BannedAkko I mean, plenty of users don't run into the law. do you find yourself to be expressive, that is fine. there's many ways of saying things in a different way that can have even more powerful meaning behind it.
if you can't change the situation, perhaps change the way you think about it? it may even be a fun learning curve, who knows?
Oct 4, 2020 2:48 PM

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Allowing someone who is barely capable of loging in for a short period of time to distribute bans and then partake in discussing that with the other party is nothing short of absurd. The mere thought of such a thing existing aggravates my entire being. It just goes to show how inadequate the current ruling caste is. Quite shameful but far from surprising!

The rule set is in the need of a major overhaul for the reasoning that it currently operates under the pretence of "Some absolute nobody with no self-confidence at all might get triggered, so we must ban you." It reminds a lot of how YouTube does it. There are do's and dont's but the creatures still get the last say, the last say which depends on their mood.

All in all the moderator crew consists of but a single capable person while others joined the ride for the sake of that prestige.


“The most shameless thing in the world is political power that can be inherited regardless of ability or talent!”
Oct 4, 2020 5:27 PM
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If I'm hearing complaints correctly, clearly, a better system for both instituting new admins and enforcing rules needs to be put in place.

How old are the current site rules? Reasonably forum guidelines should be altered to fit the changing times.
Oct 4, 2020 5:30 PM
lagom
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amackuwu said:
If I'm hearing complaints correctly, clearly, a better system for both instituting new admins and enforcing rules needs to be put in place.

How old are the current site rules? Reasonably forum guidelines should be altered to fit the changing times.


for example on Casual Discussion the last edit of the rules was Oct 13, 2019
source https://myanimelist.net/forum/?topicid=516113
Oct 5, 2020 5:15 AM

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I find it cute for mods to manually remove bans when it wouldn't take much to implement the system to do it. I'm thankful that silent bans don't yet exist here cause I abused the hell outta that feature as admin elsewhere heh heh.. I do hate being threatened that if I refuse to talk any longer about my ban it'll never be lifted when the first thing that I asked was my ban's time span. There's definitely favoritism going on though when it comes to banning a big group of people..


サディスティックな考え
"JUST KILL ME."
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Oct 5, 2020 8:05 AM

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Luna said:

So either the ban reasons were not always clearly conveyed to you or you don't fully understand the rules (in this case I recommend you read the definitions and rule violation categories including the examples) or you just don't agree with the rules (something I've seen quite often, which doesn't make a ban applied according to the rules unfair though). Feel free to contact another forum mod if it happens again, the mod team is not here to just punish people, we actually want people to understand the rules so that they can improve.


Luna said:

That's right, I didn't see it, and that's why I can't judge without seeing the actual conversation. Not saying what you said is wrong but I've seen people misunderstanding and misremembering things on both sides. Generally speaking, something like abuse doesn't normally need to be justified, it's usually clear that it was abuse. Trolling is something that might not always be 100% clear. Our rules say: "As the definition of trolling often involves determining the intent of the user, this rule violation category relies on moderator discretion. Thus, the user's posting history and past behavior will be taken into consideration." I can imagine that this was meant by "record". Generally, if a user has a history of angering other users then this is taken into account for a new case. That's just my assumption of what might have happened here though since I didn't see the full conversation and which ban it was about. Like I said before, if something like this happens and you really don't understand then please contact another forum mod.


Okay, what about my case then. The first time I got banned, it was because a user insulted me (he quoted me first) and so I got back at him. But somehow I was accused of trolling him. It doesn't make any sense, I only defended myself because I didn't know about the report feature back then. I also had a clean record while the other user had been banned before. While I acknowledge that my post broke one of the rules, how come the other user got away with what he said to me? So after my ban period was over, I contacted the mod through PM (because both of our posts had been deleted) and showed her the forum rules along with the clear violations but she only said, "Do not worry. When there is a problem with a thread, it is standard practice to look at the entire thread." I sent another PM asking her "why the other user didn't get banned then, it's only fair that both of us received the same punishment at the very least". To this day she hasn't replied to my PM, such a manner. I appreciate the senior ones like D.Raven who always replies to my PMs. It brings us to my next concern about the new moderators.

Luna said:

All new forum mods had to go through the application screening process, an initial practical test and another longer test round before they became forum mods. And all new mods are trained by the senior forum mods who will look at what the newbies are doing. I do believe that after all of this, all of them will be able to become good mods. They're still quite new though, so please give them a little more time.


The mod I talked about was a new mod, in fact she was appointed 1-2 weeks before my ban (you could check it). It's possible and understandable if she makes a mistake but what's with a smug response like this: "Well you told me why you were banned I did not need to tell you the reason". Anyway, I asked D.Raven about this and she agreed that what the other user said to me is not acceptable and would look into it. I don't want to trouble her so I haven't followed it up.

I knew that the first ban would bring more trouble in the future (I told you Akko) and I was right. I started posting on April and by late August, I've been banned three times. It was in quick succession and all mods alluded to my first ban. I think it's not fair because it should be a case-per-case basis. I honestly lost the motivation to post and only create threads nowadays. What funny is, a user posted a comment like this in my thread: "anyone with a brain knows blablabla" and I reported it because I made a similar comment before without quoting anyone and was banned for it (the mod in charge accused me of belittling the OP). A few days later, a mod PM me and explained that it was different because it's not directly targeted, which is weird because I'm the OP and the only one asked the question.

To wrap it up, my main problem with mods is selective treatment. I'm all for law and order but in my short time in MAL, I notice the rules are often not enforced fairly and consistently. Users like me and Akko are always on the receiving ends, mainly due to our record. It's only my input though, I know you and other mods work hard to manage this forum and I greatly appreciate it.
"You misunderstood from the very beginning. You just believed what you wanted to believe."
Rei Ayanami
Oct 5, 2020 11:27 AM

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Being a MAL supporter shouldn't be a get out of jail free card.

If it is so annoying to reinstate your payment isn't it worth your time to re-read the site rules so you don't keep repeating the problem in the future?
Oct 5, 2020 11:30 AM
lagom
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vuxk said:

To wrap it up, my main problem with mods is selective treatment. I'm all for law and order but in my short time in MAL, I notice the rules are often not enforced fairly and consistently. Users like me and Akko are always on the receiving ends, mainly due to our record. It's only my input though, I know you and other mods work hard to manage this forum and I greatly appreciate it.


aka selective enforcement that has good and bad side even in real life https://en.wikipedia.org/wiki/Selective_enforcement

if MAL becomes equal in enforcement with their rules now im sure most people here in the forums are gonna get banned and i bet even MAL staff does not like that
Oct 5, 2020 10:48 PM

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deg said:
vuxk said:

To wrap it up, my main problem with mods is selective treatment. I'm all for law and order but in my short time in MAL, I notice the rules are often not enforced fairly and consistently. Users like me and Akko are always on the receiving ends, mainly due to our record. It's only my input though, I know you and other mods work hard to manage this forum and I greatly appreciate it.


aka selective enforcement that has good and bad side even in real life https://en.wikipedia.org/wiki/Selective_enforcement

if MAL becomes equal in enforcement with their rules now im sure most people here in the forums are gonna get banned and i bet even MAL staff does not like that


Come on deg, aren't you a leftist? It's like saying that disproportionally jailing black people is acceptable because otherwise most people would get jailed and the government wouldn't like it.

"In some cases, selective enforcement may be desirable.[1] For example, a verbal warning to a teenager may effectively alter their behavior without resorting to legal punishment and with the added benefit of reducing governmental legal costs."

I also think that the mods should warn users informally first before resorting to a formal ban. But have you ever seen the mods join in the discussions?

Btw, isn't it weird that all new mods have low post counts but somehow they're deemed qualified for the job? So here's the deal, you may call it a conspiracy theory but whatever. The new moderators are actually forum veterans but they are ordered by the higher up to create alt accounts for the job. They post as usual using their original accounts but switch to the alt when it's their shift to moderate the forum. In other words, having a cake and eating it. Either that or they are genuinely new and need more training.
"You misunderstood from the very beginning. You just believed what you wanted to believe."
Rei Ayanami
Oct 5, 2020 11:05 PM

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I'd like to invite these good people who were unjustly banned at one time or another to this thread:

@wape
@2shizukasensei88
@kaasfondue
@TallonKarrde23
@Arin-san
@BlakexEkalb
@--ALEX--
@ProfessionalNEET
@Attackonfiller

"You misunderstood from the very beginning. You just believed what you wanted to believe."
Rei Ayanami
Oct 5, 2020 11:11 PM

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vuxk said:
I'd like to invite these good people who were unjustly banned at one time or another to this thread:

@wape
@2shizukasensei88
@kaasfondue
@TallonKarrde23
@Arin-san
@BlakexEkalb
@--ALEX--
@ProfessionalNEET
@Attackonfiller



I was banned 7 times in a 5 month span rofl
People who uses MAL forums are mostly bug people, take their speech with a grain of salt.
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Oct 5, 2020 11:18 PM
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SoftImpaler said:
Being a MAL supporter shouldn't be a get out of jail free card.

If it is so annoying to reinstate your payment isn't it worth your time to re-read the site rules so you don't keep repeating the problem in the future?

Best post on here. Read it and understand it.
Oct 6, 2020 12:19 AM

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SoftImpaler said:
Being a MAL supporter shouldn't be a get out of jail free card.

Not gonna lie: I thought it was to an extent given some of the shit that I've said that seemed to fly under the radar compared to the more popular people, yet I've mainly gotten warnings for "violating" the character limit with transparent text.

Welp, the more I know.

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