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[Reported] My profile picture doesn't update

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Jul 25, 2019 10:31 AM
#1

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Nov 2017
430
So yeah as you may have read in the title I have a problem with my profile picture. I've decided to change it (that was 5 hours ago) and I can see my new picture in the topright section of the site, next to notification bell and my nick, but when I enter my profile I have the old profile pic.
LunaJan 30, 2020 12:18 PM


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Jul 25, 2019 11:29 AM
#2
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May 2019
3565
Dagvi said:
So yeah as you may have read in the title I have a problem with my profile picture. I've decided to change it (that was 5 hours ago) and I can see my new picture in the topright section of the site, next to notification bell and my nick, but when I enter my profile I have the old profile pic.


Same here Also if I comment on someones profile it shows new picture.
Jul 25, 2019 1:02 PM
#3

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Nov 2017
430
kuraharah said:
I have the same problem, tried to change pfp like 40 minutes ago, still shows the old one.
Xstasy said:
Dagvi said:
So yeah as you may have read in the title I have a problem with my profile picture. I've decided to change it (that was 5 hours ago) and I can see my new picture in the topright section of the site, next to notification bell and my nick, but when I enter my profile I have the old profile pic.


Same here Also if I comment on someones profile it shows new picture.

Ok so it's a MAL thing, thought it only happened to me lol


Jul 25, 2019 2:12 PM
#4

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May 2013
498
even waiting more than the suggested 10 minutes doesn't make the profile pic change, good that's not only me who has a problem atm
Jul 25, 2019 5:32 PM
#5
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Jul 2018
561872
Glad to see I'm not the only one; tried this last night and again just now after I got home from work.
Jul 25, 2019 6:27 PM
#6

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May 2010
888
Well, pretty much explained by people above. Same problem as theirs :(
"If the cuckoo doesn't sing, I guess I'm fine with that." - Natsuki Andou, Kitaku-bu Katsudou Kiroku
Jul 25, 2019 7:56 PM
#7
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Feb 2016
119
Yeah, it's been more than 5 hours since I tried to upload a new pic and nothing has happened yet.


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Jul 25, 2019 8:53 PM
#8
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Jul 2018
561872
my pfp finally updated an hour or so ago, but if i reload the page sometimes it reverts back briefly before i reload again
Jul 26, 2019 12:23 AM
#9
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Aug 2016
3755
I have the exact same problem, it started yesterday, and I try to keep changing my profile pic and I still see the old one, but I asked a friend of mine to send me a screenshot of my profile and she see my new profile pic, not the old one like I do.
Jul 26, 2019 1:08 AM
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May 2014
114
I kinda figured it out.
The profile picture has changed but only other people can see it and not the profile owner.
I used a vpn and opened my profile and the new picture was there.
Jul 26, 2019 1:33 AM

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Nov 2017
430
-Hentai said:
I kinda figured it out.
The profile picture has changed but only other people can see it and not the profile owner.
I used a vpn and opened my profile and the new picture was there.

Could you tell me which profile pic do you see on my profile, please? Or maybe send a picture if you could.


Jul 26, 2019 2:38 AM

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Nov 2017
430
kuraharah said:
Dagvi said:

Could you tell me which profile pic do you see on my profile, please? Or maybe send a picture if you could.




How about mine? I woke up to the new pfp I uploaded yesterday, but it still shows the old one in the top corner and when I comment in someone's profile.

Well it's still my old pfp, sadly. I see my new one when I comment and in the top right though.
Here's what I see as your profile pic


Jul 26, 2019 2:50 AM
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May 2014
114
Dagvi said:
kuraharah said:




How about mine? I woke up to the new pfp I uploaded yesterday, but it still shows the old one in the top corner and when I comment in someone's profile.

Well it's still my old pfp, sadly. I see my new one when I comment and in the top right though.
Here's what I see as your profile pic


Weird. I see this https://imgur.com/a/yTLmgXV
Jul 26, 2019 2:52 AM

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Nov 2017
430
@-Hentai
@kuraharah
Lol that's weird


Jul 26, 2019 5:17 AM
Lead Admin
Faerie Queen

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Aug 2007
6421
The tech team pushed an update that will hopefully fix the 500 Internal Server error users were increasingly getting while uploading new images. This seems to be an unexpected byproduct of that update. Sorry for the inconvenience; it should be fixed soon.
Jul 26, 2019 3:33 PM
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Jul 2018
561872
Can't change my profile picture a day passed and I still see my old profile picture.
Jul 26, 2019 3:58 PM
Voltekka!

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Sep 2017
5271
1 day has passed and my profile picture still remains the same.

Jul 26, 2019 9:54 PM
lagom
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Jan 2009
107289
the bug remains or the supposed fix did not solve the problem

welp 1 hour have passed and still my profile picture is not updated

Jul 27, 2019 2:47 AM

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Jul 2019
362
Same for me is it a bug?


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Never apologize
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Jul 27, 2019 2:59 AM

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Nov 2017
430
AnimeFeminist said:
Same for me is it a bug?

An administrator replied earlier, here's his response:
Kineta said:
The tech team pushed an update that will hopefully fix the 500 Internal Server error users were increasingly getting while uploading new images. This seems to be an unexpected byproduct of that update. Sorry for the inconvenience; it should be fixed soon.


Jul 27, 2019 3:57 AM

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Mar 2015
8328
It seems to apply pretty much everywhere you see profile pictures too. Like friend requests. The picture shown in your notifications tab when you get a request and the one on their actual profile is different.
Jul 28, 2019 4:06 PM

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Nov 2017
430
kuraharah said:
Moune-Chan said:
I don’t like keep 24-48h without a picture if I remove it.
this solution doesn't work anyway.

My pic has already changed, thought it worked for everyone


Jul 28, 2019 8:41 PM

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Jan 2018
247
aahh it hurts every time i see my old pfp show up
ええ、私はそこにいてそれをやった

Jul 30, 2019 12:43 PM

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Feb 2007
6625
Kineta said:
The tech team pushed an update that will hopefully fix the 500 Internal Server error users were increasingly getting while uploading new images. This seems to be an unexpected byproduct of that update. Sorry for the inconvenience; it should be fixed soon.

Can we assume the signature problem is also the result of this update?
Jul 30, 2019 12:46 PM

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Oct 2017
3898
I've actually seen this problem on a friend's account.
I was confused as to how they were doing it lol.
Jul 31, 2019 12:52 AM

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Dec 2018
472
Since 2 days ago i tried changing my profile, but for more than 1 hour there was no change.
Then when i saw com-to-com with my friend, my profile seemed to change,
when i returned to my profile, it was indeed a new pic, but when i refreshed it, it returned to the old profpic.
Then when i upload another pic for profile, it doesn't change even after a few hours.
I was frustrated and tried to delete profpic, then when there was no profile when i refreshed the profile, i tried uploading a new pic but the old profpic still appeared....╥﹏╥

Kineta said:
The tech team pushed an update that will hopefully fix the 500 Internal Server error users were increasingly getting while uploading new images. This seems to be an unexpected byproduct of that update. Sorry for the inconvenience; it should be fixed soon.
I hope this problen can be solved soon :"<
I wanna change my profpic again huhu
JaneLynxJul 31, 2019 12:55 AM
Jul 31, 2019 7:10 AM

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Apr 2016
414
The problem i have is that sometimes my previous profile picture shows up. If i refresh it goes back to normal.
Jul 31, 2019 11:25 AM
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May 2014
114
I removed my pic, waited 72 hours and then uploaded the new one. This fixed the issue for me.
Jul 31, 2019 8:46 PM

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Jan 2018
1896
I had changed my profile picture three times over the past week. Now whenever I view my page, it seems to pick one of those three at random, lol


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people that I have met, all the women that I have loved; all the cities I have visited.
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Aug 1, 2019 12:51 AM
lagom
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Jan 2009
107289
my profile pic finally updated, looks like its fixed?
Aug 1, 2019 1:46 AM

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Feb 2007
6625
ugmon said:
my profile pic finally updated, looks like its fixed?

Looks like it. Signatures are properly updating as well.
Aug 3, 2019 4:37 AM

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Jul 2009
5805
I'm still experiencing this error even after clearing my caches. On the other hand, I can see the right picture when checking my profile on mobile.
Jan 30, 2020 9:47 AM

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Nov 2019
291
I'm with the same problem now.
Jan 30, 2020 9:55 AM

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Jul 2011
8268
Same problem. Been trying to update my picture since yesterday. Cleared cache, removed the picture and refreshed my page several times. Nothing really seems to work and it's just infuriating at this point.
tsubasa_Jan 30, 2020 10:00 AM


Jan 30, 2020 10:05 AM

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Mar 2018
3781
Can confirm that the same problem that Tsu is talking about is happening to multiple users at the same time.


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Jan 30, 2020 10:36 AM

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Jan 2020
99
Chiming in with that I have the same issue here, unfortunately.



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Jan 30, 2020 11:03 AM

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Dec 2008
14
Hello,
I cannot upload new profile pictures.
After that my old picture is always displayed.
If I delete the picture and then upload a new picture, the same old picture is displayed again and again.
What can I do?
Jan 30, 2020 11:12 AM

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Jul 2011
8268
It's the same for me. Been trying to change mine since yesterday but all I can see is my old picture. I've seen lots of others complaining about that issue too. Hope they will fix this soon!


Jan 30, 2020 11:57 AM
Offline
May 2014
114
This is like an annual issue now.
Jan 30, 2020 12:17 PM
resident arbiter

Online
Oct 2015
6764


Pls fix, I need my daily fix of eyecandy in profile pictures.
Jan 30, 2020 12:22 PM
★★★★★

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Sep 2008
19291
Threads merged.
Re-opened the problem, hopefully the devs can fix it soon. Sorry for the inconvenience!
Jan 30, 2020 5:49 PM
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Jul 2018
561872
something about changing the format of your img seems to work for some users so far
Jan 30, 2020 7:11 PM

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Jul 2015
70
same problem, i've even glitched my animelist page, now i have two profile pictures.

Screenshot
Jan 31, 2020 9:32 PM

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Jul 2015
70
Looks like it got fixed, tried to set an image as profile and it got in after some minutes
Jan 31, 2020 11:33 PM
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Aug 2019
1
Same issue here. Profile pic viewed from my profile page has updated however it still shows my previous one when viewed through other methods. Interesting observation I made was that the profile pic seems to have updated everywhere when viewed using browsers on mobile. Hope this gets resolved soon.
Feb 1, 2020 6:56 AM
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May 2014
114
Got fixed until just now my profile picture got reverted wtf
Feb 1, 2020 7:16 AM

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Jul 2011
8268
-Hentai said:
Got fixed until just now my profile picture got reverted wtf



Happens to me as well. Refreshing the page helped tho.


Feb 1, 2020 10:32 AM

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Dec 2017
79
reposting here cause why not:

Vegetableisbadfo said:
same problem here. also similar problem on profile picture, it keeps changing back and forth with the new one

can only change signature thus far
Feb 1, 2020 1:07 PM

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Nov 2019
114
This is so sad :( :( i can't cange mange my Forum Avatar for 2 days. Please fix it......

Feb 1, 2020 5:41 PM

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Jan 2020
99
Vegetableisbadfo said:
reposting here cause why not:

Vegetableisbadfo said:
same problem here. also similar problem on profile picture, it keeps changing back and forth with the new one

can only change signature thus far


I have the same issue here, however it's intermittent so far.



"No letter that could be sent deserves to go undelivered." - Violet Evergarden
signature and forum avatar made by Memor!
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