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#1
Oct 5, 2015 5:59 AM
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Faerie Queen

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Posts: 5195
Site-Wide Recruitment Process

Database Moderators
If we are very short-handed due to resignations, hiatuses and/or decreased moderating time of existing staff, we will have an open site-wide recruitment for Database Moderators. Beginning with the Manga Moderator applications in 2011, we began including practical "tests" to double as a gauge for certain skill sets and to pre-train the soon-to-be moderators. Once all applications are received, all interested staff members look at the practical applications (with any sensitive information removed by me first) and provide input on which users they feel are best suited for the position. Once a certain length of time has passed where mods can give their opinions, I make the final decision.

However, if the queue is becoming longer and only a few hands would be needed to relieve the burden, then the Database Moderators and I will try to nominate a few users suited to the task. This is usually done by looking at the queue for regular, high-quality submissions that demonstrate the contributor knows the database and guidelines quite well. Once the nominees are agreed upon, I will contact them privately with the opportunity and ask them to respond explaining why they would be interested in the position. While I am a strong advocate for site-wide application processes (probably the strongest advocate on staff), they truly are a lot of work and are not worth it when only a few people are needed.

Database Moderators have minimal staff-related contact with the community. What we're looking for primarily are users that have passion, dedication, can understand and implement the guidelines, have an excellent eye for detail, and know how to google. We will not take any users that we feel cannot work in a team or who we see are abusive to the community, but the position's emphasis is on solitary work, not social.

Community Moderators, on the other hand, are (as per definition) in constant contact with the community. While all of the above is still important, people skills obviously takes the highest precedence.

Forum Moderators
When we need new Forum Moderators, each existing Forum Mod will try to nominate multiple users for consideration. The Forum Moderating team and myself then discuss these users to determine who will receive an offer to apply. Once agreed, I send these users a PM which includes the duties and required skills expected of the position.

We also caution the nominees at this time to consider their decision to apply carefully because being a forum mod is often a thankless and stressful job.

Beginning September 2013, we added a "practical" test to this process as well which simulates some problems nominees will need to solve as a moderator. Once the answers are collected, the Forum Moderators review them and provide input on which users they feel are best suited for the position. Database Moderators are not included in this process because they are not privy to the community information that Forum Moderators and Admins are.

After applications are conducted (all types of mods), any threads/comments about the recruiting process are removed. New moderators that are brought on board do not see each other's responses/results to the test, nor do they see the potential users that didn't make the cut or declined. This is only practical; you wouldn't see the results of a recruiting process in a real job either.


Open Application Process
To increase our pool of possible nominees for internal recruitments, and allow users a place to show interest in becoming a moderator outside of site-wide recruitment processes, I have created this thread and an accompanying bot account. In this thread, you will find duties for each respective moderator type and details on how to submit an open application for that position. Please do not send a general staff application. You should choose which position you think would suit your strengths and interests best.

If we are looking for a few new hands and are interested in your application, you will receive a PM from me with details about a second round. This may be days or months after your application, so please do not expect a response.
Modified by Kineta, Oct 5, 2015 6:06 AM



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#2
Oct 5, 2015 6:00 AM
DB Administrator
Faerie Queen

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Posts: 5195
Anime DB Moderator

An Anime Moderator's duties include, but are not limited to:
  • Knowing, understanding and executing the Anime DB Guidelines.
  • Adding new/improving existing anime/people/character entries.
  • Adding anime entries for the applicable news announcements on MAL.
  • Approving/denying additions and edits submitted by users.
  • Documenting denied anime user entries via the Merges/Removals/Denials thread.
  • Monitoring the Modifications thread and Anime DB Support board regularly to answer user questions.
  • Cooperating with other mods and admins in the general maintenance of MAL's database.
  • Idling in our IRC channel as often as possible.

Site-wide recruitments for Anime Moderators occur approximately every 2 years.
The last recruitment ended in Dec 2015. The next recruitment is expected: Sept-Oct 2019 (Accepting Apps).

If you would like to submit an open application for an Anime Moderator position, please send my bot a PM including the following:
  • Subject: Anime DB Moderator
  • Message:
    • Your age and timezone (must be at least 17 years old)
    • If you are proficient in any languages other than English (esp. Japanese/Korean/Mandarin)
    • A few paragraphs describing:
      -- yourself as a person
      -- why you are interested in the position (should include more than just "I saw you needed people")
      -- why you feel you are qualified
      -- why you are self-motivated to commit to volunteering for the community for a minimum of 2 years
      -- which aspects of MAL's Anime Database you feel you could help out with the most (this does not include the Character Database)
      -- which demographics and/or genre of anime you primarily watch and how (e.g.: raw, subs, dubs)

You can further demonstrate your enthusiasm and skills by contributing edits and additions to our databases regularly.
Modified by Kineta, Jul 24, 2:26 PM



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#3
Oct 5, 2015 6:00 AM
DB Administrator
Faerie Queen

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Joined: Aug 2007
Posts: 5195
Manga DB Moderator

A Manga Moderator's duties include, but are not limited to:
  • Knowing, understanding and executing the Manga DB Guidelines.
  • Adding new/improving existing manga/people/character entries.
  • Approving/denying additions and edits submitted by users.
  • Documenting denied manga user entries via the Merges/Removals/Denials thread.
  • Monitoring the Modifications thread and Manga DB Support board regularly to answer user questions.
  • Cooperating with other mods and admins in the general maintenance of MAL's database.
  • Idling in our IRC channel as often as possible.

Site-wide recruitments for Manga Moderators occur approximately every 2 years.
The last recruitment ended in July 2019. The next recruitment is expected: TBD (Not currently accepting apps).

If you would like to submit an open application for a Manga Moderator position, please send my bot a PM including the following:
  • Subject: Manga DB Moderator
  • Message: Your timezone and age (must be at least 17).
  • A few sentences/paragraphs describing why you are interested and why you feel you are qualified. This should include:
    -- which demographics and/or genre of manga you primarily read (e.g.: shounen, hentai)
    -- how you read manga (i.e.: raw, scanlations, licensed)
    -- which aspects of MAL's DB you could help improve beyond regular maintenance duties.
As an example: "I'm up-to-date when it comes to reading scanlations and can help add/approve new series soon after their release." or "I am well-versed in Korean and read a lot of manhwa, so I would be able to better improve this area of the manga DB." Please understand there is no right or wrong answer here, but rather is a means for us to diversify our team for better effectiveness.

You can demonstrate your enthusiasm and skills beyond an open application by contributing edits and additions to our databases regularly.
Modified by Kineta, Jul 24, 1:53 PM



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#4
Oct 5, 2015 6:00 AM
DB Administrator
Faerie Queen

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Posts: 5195
Forum Moderator

A Forum Moderator's duties include, but are not limited to:
  • Knowing, understanding, and executing the Site & Forum Guidelines, the Board-Specific Rules (Anime & Manga and General), and our internal Forum Moderator Guidelines.
  • Checking the queue frequently for abuse reports and dealing with a variety of reports from all public forum boards, disputes on user profiles and (as necessary) in clubs.
  • Actively moderating (reading through new and existing threads without abuse reports) 2-4 main discussion boards, including Anime Discussion and/or Casual Discussion.
  • Warning and banning users for (repeatedly) breaking the rules.
  • Cooperating with other moderators and admins to ensure: the same level of standard is set for all boards, sub-boards and threads on the main forum; moderation is consistent across the team; and, difficult cases are dealt with in a timely fashion with team input.
  • Idling on IRC (in our staff and main channels) at all times while moderating, and as often as possible when not.
  • Continuing to post on the forum in the capacity of a user, so users don't feel moderators are a "silent task-force" and not part of the community.

Forum Moderators must:
  • Be at least 18 years old.
  • Spend most of their MAL time on the forums, in multiple boards, on a regular basis.
  • Have good communication skills and a community-oriented attitude.
  • Possess a bottomless well of patience and be able to withstand angry complaints without being ruffled.
  • Have enough time to perform moderator duties on a daily basis.
  • Register for a RizonBNC.

Site-wide recruitments for Forum Moderators are conducted internally, and occur approximately every year.
The last recruitment ended in Sept 2017. The next recruitment is expected: Soon (Accepting Apps).

If you would like to submit an open application for a Forum Moderator position, please send my bot a PM including the following:
  • Subject: Forum Moderator
  • Message: Your timezone and age.
  • Time(s) of the day you can commit to moderating (e.g. morning, afternoon, evening, night).
  • Which boards you frequent most (reading/posting).
  • What you feel is an appropriate amount of time to spend moderating (daily/weekly).
  • A number of paragraphs (use your own discretion on length) addressing:
    -- why you think you are qualified for this position;
    -- what you feel you will bring to the team and community;
    -- what you feel the existing team and community is currently lacking;
    -- what you would do if one of your friends was reported and/or you viewed them breaking the guidelines;
    -- how you might improve/moderate specific boards you frequent now; and
    -- any other (non-code) improvements you would like see made; for example, to MAL policies.
  • Any concerns you may have about meeting at least one year of active moderation.

You can demonstrate your enthusiasm and skills beyond an open application by conducting yourself in a manner befitting a Forum Moderator, and submitting abuse reports for threads/posts which break major forum rules (i.e. abuse, not every single spam post).


The following is an excerpt from a post I made in the MAL Staff Expands thread in Autumn 2013. It addresses many common, recurring concerns about Forum Moderator hiring. I invite you to either read the full post or the selection below:

Why Wasn't X Invited to be a Moderator?

Concerns About Forum Moderators
Modified by Kineta, Feb 15, 2018 7:00 AM



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#5
Oct 5, 2015 6:00 AM
DB Administrator
Faerie Queen

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Joined: Aug 2007
Posts: 5195
News Moderator

A News Moderator's duties include, but are not limited to:
  • Knowing, understanding, and executing our internal News Guidelines (soon to be made public).
  • Cooperating with other moderators and admins in keeping MAL's news up-to-date.
  • Monitoring news sources and studio/publisher websites for breaking anime/manga news.
  • Writing newsworthy articles in your own words and then posting them on MAL using our existing format.
  • Properly linking news threads to database entries.
  • Approving, denying, and editing news submitted by members.
  • Idling in our Staff IRC channel as often as possible. This is important, as it's the quickest way to get in touch with the rest of the moderator team.

Site-wide recruitments for News Moderators occur approximately every 1.5 years.
The last recruitment ended in August 2017. The next recruitment is expected: Always (Advanced JP readers), TBD (non-JP readers).

If you would like to submit an open application for a News Moderator position, please send my bot a PM including the following:
  • Subject: News Moderator
  • Message: Your timezone and age (must be at least 17).
  • English writing skill level (beginner, intermediate, advanced, native).
  • Japanese reading skill level (non-existent, beginner, intermediate, advanced, native).
  • A list of news sources/websites/RSS feeds you currently follow.
  • A few sentences/paragraphs describing why you are interested and why you feel you are well-suited for this position. This should include:
    -- which demographics and/or genre of anime/manga you primarily watch
    -- how you watch anime/read manga (i.e.: raw, fansubs, licensed subs, dubs)
    -- which aspects of MAL's News section you may like to see improved.

You can demonstrate your enthusiasm and skills beyond an open application by contributing news stories and/or responding helpfully in news threads.
Modified by Kineta, Feb 15, 2018 7:00 AM



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#6
Oct 5, 2015 6:00 AM
DB Administrator
Faerie Queen

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Joined: Aug 2007
Posts: 5195
Review Moderator

A Review Moderator's duties include, but are not limited to:
  • Knowing, understanding, and executing the Review and Recommendation Guidelines.
  • Cooperating with other moderators and admins to maintain a standard level for all reviews and recommendations on MAL.
  • Checking the queue and recent reviews/recs pages frequently for troll/spam submissions.
  • Assisting users in editing and improving their reviews/recommendations.
  • Evaluating review/recommendation reports submitted by users.
  • Idling in our Staff IRC channel as often as possible. This is important, as it's the quickest way to get in touch with the rest of the moderator team.

Review Moderators must:
  • Be at least 18 years old.
  • Possess very good English skills.
  • Have good communication skills, a community-oriented attitude, and a genuine interest in helping other users.
  • Possess a bottomless well of patience and be able to withstand angry complaints without being ruffled.
  • Have enough time to perform moderator duties on a daily basis.
  • Register for a RizonBNC.

Site-wide recruitments for Review Moderators are conducted internally, and occur approximately every year.
The last recruitment ended in February 2018. The next recruitment is expected: Soon (Accepting Apps).

If you would like to submit an open application for a Review Moderator position, please send my bot a PM including the following:
  • Subject: Review Moderator
  • Message: Your timezone and age.
  • A number of paragraphs (use your own discretion on length) addressing:
    -- why you are interested in this position;
    -- why you think you are qualified for this position;
    -- what you feel you will bring to the team and community; and,
    -- what you feel the existing team/community/guidelines are currently lacking.
  • Any concerns you may have about meeting at least one year of active moderation.

You can demonstrate your enthusiasm and skills beyond an open application by engaging writers in a positive manner (giving constructive feedback), writing reviews yourself, and/or submitting reports for reviews/recs which break the guidelines.
Modified by Kineta, Aug 8, 2018 1:12 PM



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#7
May 19, 2016 1:39 PM
DB Administrator
Faerie Queen

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Joined: Aug 2007
Posts: 5195
Social Media Team Member

A Social Media Moderator's duties include, but are not limited to:
  • Knowing, understanding, and executing our internal guidelines.
  • Cooperating with other staff members to promote good community/database content on our social media pages.
  • Monitoring community activity and finding interesting content to promote.
  • Writing engaging posts in your own words.
  • Developing fresh and fun ideas for mini-polls/contests/etc. to keep the social media pages entertaining.
  • Idling in our Staff IRC channel as often as possible. This is important, as it's the quickest way to communicate with the rest of the moderator team.

Social Media Moderators must:
  • Be at least 18 years old.
  • Possess good English skills, with the ability to write engaging posts from scratch.
  • Have enough time to perform moderator duties on a daily basis.
  • Register for a RizonBNC.

Site-wide recruitments for Social Media Team Members occur approximately every year.
The last recruitment ended in August 2017. The next recruitment is expected: Now (Accepting Apps).

If you would like to submit an open application for a Social Media Team Member position, please send my bot a PM including the following:
  • Subject: Social Media Moderator
  • Message: Your timezone and age.
  • English writing skill level (beginner, intermediate, advanced, native).
  • A list of which social media sites you currently use (e.g. Facebook, Twitter, etc.)
  • Some anime/manga industry related pages on those sites you monitor frequently (e.g. MAL).
  • A few sentences/paragraphs describing why you are interested and why you feel you are well-suited for this position. This should include:
    -- which demographics and/or genre of anime/manga you primarily watch
    -- which aspects of MAL's Social Media pages you may like to see improved.

You can demonstrate your enthusiasm and skills beyond an open application by messaging one of our Social Media Team with content ideas.
Modified by Kineta, Aug 8, 2018 1:15 PM



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