Forum Settings
Forums

[Updated Jun 11] 403 Forbidden Error on desktop / using a VPN

New
Pages (5) « 1 [2] 3 4 » ... Last »
May 25, 2020 6:16 PM

Offline
Apr 2018
478
I couldn't access MAL on the 21st (403 error), but from the 22nd I've been fine. Still can't use MALGraph though.
May 26, 2020 1:12 AM

Offline
Sep 2018
53
I'm having this problem with it for a couple of days, and don't know how to fix it.
May 26, 2020 4:15 AM
IHaveTrashTaste

Offline
Aug 2013
214
The problem seems to be on MAL's side.It seems that they runned some maintentance on 21st may since I and others couldn't use the site, but I didn't have problem since.The general issue is that MAL don't have stable API as of MALpocalypse,and the graph too didn't worked in full capacity beacause of that. Let's hope MAL to fix all of it's issues soon.
May 26, 2020 6:59 AM

Offline
Jan 2008
5
2115 in queue, stuck for a few days. With or without VPN - result is the same.
Built from blind faith, self-induced fantasy.
On your seventh day, is that how it's done?
Inflicting wounds with your cross-turned dagger.
Inside crystal mountain, evil take it's form.
Inside crystal mountain, commandments are reborn.
May 26, 2020 10:36 AM

Offline
Oct 2016
18507
Wow, just wow. It's been awhile since I updated malgraph and I got this message when I logged on.

Queue is disabled because our server is getting "403 Forbidden" error and can't access MAL. + Pos. in queue: 3319

At least it's not just me.
May 26, 2020 10:47 AM
Offline
Jul 2018
564534
still 403 forbidden today as of May 26 2020 New York EST
May 26, 2020 11:07 AM

Offline
Sep 2016
398
Welp, I thought I'd go and upgrade the malgraph but it looks like nope.
May 26, 2020 5:58 PM
Offline
Jul 2018
564534
It's not working for anything, iMal, MALGraph and all MAL clients are 403 restricted
May 26, 2020 6:00 PM
Offline
Jun 2019
3
DarkSageRK said:
need my malgraph cheevs plz ;_;

same i need dem fast
May 26, 2020 6:01 PM
Offline
Jun 2019
3
theasianduck124 said:
It's not working for anything, iMal, MALGraph and all MAL clients are 403 restricted

hope admins or someone notices or might be a big problem
theasianduck124 said:
It's not working for anything, iMal, MALGraph and all MAL clients are 403 restricted
May 26, 2020 7:07 PM
Offline
Jul 2013
138
@Luna
Well the boys at Graph say it is MAL's issue. It's been 48 hours since your post: So what is the issue and how long is it going to take to fix it if known?

MAL has a real crappy rep for their lack of communications w/ the members when MAL is riddled w/ technical issues and this issue and the lack of comms from MAL staff is proving that statement true. Yes, I realize RL gets in the way. I am not asking you to cure what ails MAL, just get a SITREP from those who know and then post it.
May 26, 2020 8:21 PM
Offline
Jan 2019
2
I have the same problem here
What should l do?
May 27, 2020 12:29 AM
β˜…β˜…β˜…β˜…β˜…

Offline
Sep 2008
19246
I asked about this again and here is an update:


The problem should be resolved for users trying to access MAL. If you still have problems then please specify:
- are you using a wifi connection?
- are you using a VPN?
- does it work without the VPN?


About MALgraph:
We are aware that there are still problems. The dev team is trying to figure it out but it can take a bit longer. Sorry for the inconvenience.


If any other apps etc. are affected by this error it's best if the creator of the app contacts Kineta directly about it and she can forward it.
May 27, 2020 4:48 AM

Offline
Jan 2013
862
Luna said:

- are you using a wifi connection?
- are you using a VPN?
- does it work without the VPN?


- Yes.
- No.
- No.

Also tried a VPN but didn't work either.
REJECT ANIMU - EMBRACE TOKU
May 27, 2020 7:25 AM
Offline
Jul 2011
6
Luna said:


- are you using a wifi connection?
- are you using a VPN?
- does it work without the VPN?


- I'm using my home wi-fi connection.
- Yes, because for some reason MAL works for me only via VPN (on rented VPS, not public).
- No.
May 27, 2020 8:56 AM

Offline
Nov 2009
842
Luna said:

- are you using a wifi connection?
- are you using a VPN?
- does it work without the VPN?.


Yeah.

No.

No.
May 27, 2020 3:26 PM

Offline
Oct 2008
8484
Luna said:
I asked about this again and here is an update:


The problem should be resolved for users trying to access MAL. If you still have problems then please specify:
- are you using a wifi connection?
- are you using a VPN?
- does it work without the VPN?


Yes I am
Nope, I only know its used for security (don't know the details)
May 27, 2020 5:08 PM
Offline
Jul 2013
138
@Luna

Thank you for your quick reply. Not happy GRAPH is still down ( not your fault ) but I am happy you got answers.
Thanks again!
May 27, 2020 5:30 PM
Offline
Jan 2019
2
[quote=Luna message=59881724]I asked about this again and here is an update:



- are you using a wifi connection?
- are you using a VPN?
- does it work without the VPN?


May 27, 2020 10:31 PM

Offline
Feb 2020
622
Facing same problem from the past few days....
May 28, 2020 5:40 AM

Offline
Oct 2016
18507
Luna said:
I asked about this again and here is an update:


The problem should be resolved for users trying to access MAL. If you still have problems then please specify:
- are you using a wifi connection?
- are you using a VPN?
- does it work without the VPN?




Yes
No
N/A since not using one.

Thanks for the info. Would be nice if this gets fixed sooner rather than later. I have a ton of challenges I would like to work on, but really can't since I can't update malgraph.
May 28, 2020 5:50 AM
β˜…β˜…β˜…β˜…β˜…

Offline
Sep 2008
19246
@foxxykat1223 (and everyone else)

Just to make sure, my questions are for people who can't access MAL with their web browser. They are not about problems related to MALgraph.

So please only answer them if you have problems with MAL directly, otherwise it will be confusing. Thanks!
May 28, 2020 11:46 AM

Offline
Oct 2016
18507
Luna said:
@foxxykat1223 (and everyone else)

Just to make sure, my questions are for people who can't access MAL with their web browser. They are not about problems related to MALgraph.

So please only answer them if you have problems with MAL directly, otherwise it will be confusing. Thanks!


Sorry about that. I'm only having issues with malgraph.
May 29, 2020 5:08 AM

Offline
Jan 2013
862
Yesterday there was another maintenance. Still nothing has changed.
REJECT ANIMU - EMBRACE TOKU
May 29, 2020 7:13 AM

Offline
Jun 2019
3644
It's been over a week now, phew, aarghhh, need to obsess over my consumption level of anime & see in graph form just how much of my daily life I'm devoting to my dearest anime-chan!!!???!!!
May 29, 2020 2:47 PM
Offline
Jul 2018
564534
Luna said:
I've asked about this problem and will post here when I know more about it.


Thanks. Hopefully they will fix it soon
May 30, 2020 9:19 AM

Offline
Jun 2011
24
23feanor said:
It's been over a week now, phew, aarghhh, need to obsess over my consumption level of anime & see in graph form just how much of my daily life I'm devoting to my dearest anime-chan!!!???!!!


I'm feeling this haha
May 31, 2020 9:30 AM
Offline
Dec 2017
2
Any news on this? Seems like it takes MAL forever to fix issues.
Jun 2, 2020 12:44 PM

Offline
Dec 2014
66
Still broke it seems also whenever i'm on this site my malware is blocking a virus wtf is going on with this website?
Jun 2, 2020 3:40 PM

Offline
Jun 2013
647
havent gotten a response for some time, any update on the MAL Graph situation would be appreciated
Memento Mori.
Jun 3, 2020 3:33 AM
β˜…β˜…β˜…β˜…β˜…

Offline
Sep 2008
19246
Unfortunately I still don't have any update about this problem.

@dragon97king: See my post here.
Jun 3, 2020 9:19 AM
Offline
Jul 2018
564534
why still no fix :(. I feel like my browser or internet is blocked now.
Jun 6, 2020 2:18 AM

Offline
Jan 2020
564
my vpn started getting 403 yesterday afternoon/evening. odd. not wifi. works if i turn it off.
Jun 6, 2020 3:44 AM

Offline
Sep 2013
79
Same thing happened to me, 403 but as soon as I turn off my VPN i'm fine.
Jun 6, 2020 4:57 AM
Offline
Aug 2012
3
Same here

I get the error with my VPN turned ON

I do not get the error with my VPN turned OFF
Jun 6, 2020 5:02 AM

Offline
May 2009
1
Luna said:

- are you using a wifi connection?
- are you using a VPN?
- does it work without the VPN?


- Yes
- Yes
- Yes
I'm also getting 403. I had no choice but to use a vpn, as I'm from a country with a very unsafe monitored network :(
EvenirJun 6, 2020 5:06 AM
Jun 6, 2020 7:51 AM

Offline
Feb 2015
6845
Been down for me the whole day already on desktop.
Jun 6, 2020 8:54 AM
Probably a Maso

Offline
Dec 2014
2169
Luna said:
I asked about this again and here is an update:


The problem should be resolved for users trying to access MAL. If you still have problems then please specify:
- are you using a wifi connection?
- are you using a VPN?
- does it work without the VPN?


About MALgraph:
We are aware that there are still problems. The dev team is trying to figure it out but it can take a bit longer. Sorry for the inconvenience.


If any other apps etc. are affected by this error it's best if the creator of the app contacts Kineta directly about it and she can forward it.


MAL is giving me 403 Forbidden errors today.

Yes, I am using a wifi connection.
Yes, I am using a VPN.
Yes, it does work without the VPN.
Jun 6, 2020 9:48 AM
Offline
Jul 2014
2
I've had a VPN for the last at least two months and I was always able to access MAL no problem with the VPN turned on.
However today it showed me the "403 FORBIDDEN" screen when I tried to access the site as usual. After I turned off my VPN it worked again.
I turned it on again and tried several IPs but still didn't work.

Why did this happen? It worked for the past few months, why did it stop working today?
Jun 6, 2020 10:19 AM
Offline
Jul 2014
2
I'm actually from Europe, so I mainly use european IPs but it still doesn't work.

Still thank you for the reply!
Jun 6, 2020 10:44 AM

Offline
Aug 2015
1324
Same issue here with Australian VPN servers, been using them for years and now I get the same 403 error
Jun 6, 2020 10:45 AM
Offline
Jul 2018
564534
How many IPs did you try?

EDIT: Interesting. I get the 403 error message, too.
removed-userJun 6, 2020 11:01 AM
Jun 6, 2020 10:53 AM

Offline
Aug 2015
1324
IbarakiDouji said:
How many IPs did you try?


I just tested about 15-20 different IPs from Australia, New Zealand, Indonesia and Malaysia. All of them got the 403 Forbidden message. Works fine without vpn
Jun 6, 2020 10:56 AM
Offline
Jul 2018
564534
Lord_Lamington said:
IbarakiDouji said:
How many IPs did you try?


I just tested about 15-20 different IPs from Australia, New Zealand, Indonesia and Malaysia. All of them got the 403 Forbidden message. Works fine without vpn

Yeep, I thought the op was using banned ips. (I did check 1-2 countries and they worked just fine). But after trying some more ips, I noticed that I, too, get the error message.

F.
removed-userJun 6, 2020 10:59 AM
Jun 6, 2020 11:37 AM

Offline
Feb 2019
997
yea, japan vpn gave me that error, kinda annoying as i was trying to watch japan netflix and add to my list. without vpn works fine. im in australia, 4:30am lol
Jun 6, 2020 12:18 PM

Offline
Jun 2017
126
Luna said:
I asked about this again and here is an update:


The problem should be resolved for users trying to access MAL. If you still have problems then please specify:
- are you using a wifi connection?
- are you using a VPN?
- does it work without the VPN?



403 Forbidden since..today i guess?

No
Yes
Yes, works without VPN
Jun 6, 2020 12:48 PM

Offline
Mar 2017
71
Luna said:

- are you using a wifi connection?
- are you using a VPN?
- does it work without the VPN?


It's been down for me since yesterday evening.

Yes
Yes
Yes
For security sakes I have to use a VPN, so this becoming kinda annoying.
Jun 6, 2020 1:00 PM

Offline
Jan 2015
2019
Issue back for me when using VPN. Works without VPN though.

Just why?
Jun 6, 2020 1:27 PM
Offline
Dec 2012
3
Since today I am having the 403 issue. I am NOT using a VPN. I am very puzzled by this situation and I can only hope it gets fixed
EnkiduXVIIJun 6, 2020 2:06 PM
Jun 6, 2020 1:42 PM

Offline
Jan 2017
150
Luna said:
If you still have problems then please specify:
- are you using a wifi connection?
- are you using a VPN?
- does it work without the VPN?


I got the 403 Forbidden before, but it started again today.

- Yes, using wifi
- Yes, tried several countries, nothing worked
- Yes, works without VPN

I hope I can navigate the internet the way I wish to and still have access to this website. Turning off VPN is definitely not a safe solution ;(
Pages (5) « 1 [2] 3 4 » ... Last »

More topics from this board

Sticky: » Inactive Username Request Thread ( 1 2 3 4 5 ... Last Page )

Kineta - Sep 21, 2015

3395 by Kozeki »»
2 hours ago

» ishinashi has 300 alt accounts and counting ( 1 2 3 )

deg - Jun 16, 2023

133 by Daviljoe193 »»
2 hours ago

» 2FA not works

Dhanamerdeka - Yesterday

3 by PPL_CaLL_Me_DUDE »»
4 hours ago

» Sync from anilist

Tmarma - Jul 18, 2023

3 by xKasio »»
5 hours ago

» Error while changing forum's avatar

mozgow - 11 hours ago

0 by mozgow »»
11 hours ago
It’s time to ditch the text file.
Keep track of your anime easily by creating your own list.
Sign Up Login