-Kookie- said:So, you're on your favorite social media platform and a post you made gets taken down for violating the rules in some way. You might think it's unfair. But ask yourself this question:
If I ran a social media site, what would be the standards for censorship I would set and why?
Well, I run a MAL club and a Discord server, so first off I have to abide by the stupid shit they set forth. I am convinced that T&S are goats in office chairs pretending to be human beings specifically, but it is what it is. I do hope that one day we can get together the funds to have our own place where we can make our own rules and not be subject to the values of others.
Second off, abusive behavior. I won't ban somebody for the mere act of saying something people see as offensive, especially if it's in a joke or something, I'm not paranoid enough to go with the common rhetoric of nazi joke = nazi. If it's directed at an individual, though, then it's a pretty obvious no. It's subjective, but it's more how me and my admins interpret the use. Offensive and dark humor or even potentially offensive opinions are completely fine, using it to be abusive isn't. But it's the best that can be done to try to allow for as much open-ended and expressive discussion and communication as possible without putting a bunch of rules on our users to strain their ability to talk about things in a way they see fit, but also without allowing people to use our space to talk to others and treat people in ways that we don't want associated with our community and find abusive or objectionable.
This has rarely been a problem, thankfully, but it's the most potentially gray area because a lot of it relies on myself and my admins actually reaching a consensus and agreement over whether or not something is a problem and it's got malicious intent. It is subjective. Not subjective according to one person, but subjective according to six people. We have cultivated a community that is largely above these things and seems more than capable of making this distinction on their own, and we've cultivated a staff mentality that encourages putting things like ensuring members can have a good time communicating and user ease of access over enforcing rules down to a technicality in an overly-legalistic sense, so I'm positive about that aspect.
Trying to be abusive and harassing people in private evokes a more negative reaction from me than doing it publicly because it implies that they think they can go around and start being abusive towards people and that it won't find its way back to me eventually. DM and out of club/server harassment gets met more harshly inside when we find out about it.
I also gate off people who we know aren't 18+ for safety reasons and they get castrated access to lewd channels. As in, we set up an extra go-around to keep them out of porn channels unless they verify themselves as 18+ to us specifically, mostly by identifying as such on their MAL page - some might ask "But they could be lying about their age" and I always respond with "Idc so long as they keep their heads down about it, it's not my damn problem because I'm acting in good faith that they're telling the truth."
At most they see semi-ecchi-ish fanart in SFW, and actual NSFW channels require a special perms role to get in. Before we did it that way, we had a bunch of people who were openly minors running around in pornography channels like it wasn't an issue. Like, flaunting it almost. So that was necessary because T&S likes randomly dismantling servers for no reason. Meaning that if they go around flaunting that they are minors or post stuff that's too lewd as a minor, as well as don't post things in the right channels, then that is bad and will get them in trouble.
Or another example of a reason I kicked somebody out for - aside from the DM thing I mentioned above - was how quickly he was to start tossing out pejoratives whenever something went against his worldview. Like, if somebody didn't like 3D porn = instant barrage of bile and pejoratives coming from that guy, kind of pretty much implying that you have to prefer 3D porn or you hate women, and I didn't understand that because none of the stuff he was responding to seemed particularly abusive or even offensive.
If he shared his opinion and somebody would disagree with it, instant barrage of pejoratives. It didn't matter if the person was polite or not - the mere act of disagreeing with what he laid out was the problem. This wasn't the case with anime/manga with him, but every time there was a current event, always.
Fetish he didn't like. Pejoratives. If he took moral objection to something then he treated it as a casus belli to say whatever he wanted to people. That is not okay.
So I booted him out. I publicly warned him for it because fuck it, then he dipped his head down for a while and next time he started in on it I banned him. He didn't used to be that way when I first came on as admin and he kinda transformed that way with time. Twisted into that type of creature. He was adding nothing while being a malus to everything, so bye.
And I doubt anybody likes to hear it, but if you actually contribute to the community in a way that's notable or meaningful then you are met with more leniency because people like having you around. You put good in. I do not view myself as a professional or even really necessarily put moderation and rule enforcement first, I mostly just want to make sure people have a good time. And when I am prioritizing making sure people have a good time, people who can have a good time with others and contribute towards a good atmosphere for people can get away with more than some guy who devolves into doing pretty much nothing other than the type of thing the guy I mentioned above does.
It doesn't mean you're immortal and can go do whatever you want, though, obviously.
Oh, I also make every mod action I take in the Discord Server fully public for accountability reasons. We don't take as many, not because we view that as a mark of pride like some do, but because I do feel like we have a very good community, but even then when we have somebody fuck up then they do get in trouble publicly and not privately. Part of it makes it clear where we stand on something and why we're moving against something and prevents further issues, part of it has the less-friendly side effect of discouraging shitty behavior due to public shaming for it, part of it allows members to comment on things and voice their opinions and discuss things with us and stuff as it goes down, and part of it closes the gap between us and our members and involves us in their discussions in a way that's more natural. |