| On two occasions, my friend has messaged me saying he's voted my reviews helpful, only for the reverse to happen, even though it clearly told him (he took a screenshot of the latest) that his vote was 'Helpful'. I've just now reposted my latest review because, after my friends vote went the other way, it had a rating of 0/2. However, there's a screenshot in my comments. Having viewed the reviews recently, it seems like a lot of 'Not Helpful' votes have been flying about - more than in the past. Could it be that this error is the cause of the increase? |
| The review in question is for "Bradherley's Coach". At the time it had 0/1 helpful votes, and mine changed that to 1/2. But when I checked back a few minutes later, it had somehow become 0/2. I took this screen capture. This is actually the second time this has happened (or, at least, the second time that I've noticed it); the first was when I voted the same user's NieA_7 review helpful. |
| Do you happen to have the screen shot showing the 1/2 as well? Its helpful to see the before and after in that type of situation. |
| There is a bug with reviews for sure. When I rate something helpful, it sometimes gets not helpful, and viceversa. Quite annoying indeed, just like all the other bugs MAL is currently having. :-| |
 watching, waiting, commiserating |
| Searching this forum for 'review' brought up this: http://myanimelist.net/forum/?topicid=92682 . But it's good that this problem's getting some attention again. |
cyruzJul 22, 2009 4:24 PM
 staff.applications ▼ guidelines.faq ▼ report.abuse ▼ thx.skittles ▼ thx.kina ▼ [H+] ³ ▼ |
| Threads merged |
 |
The problem is still in existence. I just rated a review helpful, and it went from 8/14 to 8/15, even though it's saying I rated helpful.  |
| Yes, please--if this is a known non-bug and it's just a matter of the system taking a while to update, that would be great to know. As is, I'm not sure whether I should keep rating reviews or not, since I just had another helpful vote show up the wrong way. |
| It isn't a lag issue. If it was, I'd notice my ratings change. They never do. There are actually now two review rating bugs working together: one causes ratings to reverse, the other causes two ratings to be given at once. I noticed first when I rated a review negative and saw it gain two points. Then, when I checked my list from time to time, I started noticing an oddity - either two positives or negatives votes appearing at the same time. In theory, with the way the review rating system is at the moment, five people could rate a review positive, and the review could get a -10 score. Unlikely, maybe, but it being a possibility highlights that something is very wrong. The only plus side for me is that when I piss off someone every other week, I get some positives out of the mass-negative treatment. I'm only able to tell the difference between mass positive and negative ratings because there are more than one than the other; the more of either suggesting that was the original intent. As far as I know, the admin doesn't believe there's a bug/can't find anything. Other reviewers have talked to him directly and got nothing. I doubt anything will ever be done, which is a shame 'cause MAL could be such a good source for reviews... |
| ahhh there's definitely an obscure bug somewhere. There were times before where I thought that my vote appeared to have gone the wrong way, but I wasn't sure. But this time I know for sure it's a bug. There was this top rated review for Full Metal Panic: The Second Raid, that had 4/5 votes. I read it, liked it, voted "helpful" for it, and it became 5/6. This morning (note this is like 8 hours later, so there is no issue of lag) I look at it again and it's turned into 4/6. And the fact that it says "you have found this review helpful" indicated that I did not press the wrong button by mistake. |
| Take off every SIG!! |
| I've been having the same problem for months now. The problem started occurring only after I edited one of my reviews, if that provides any clues. |
| I'm bumping this because this bug still exists for many and me too. It's freaking annoying. Now, I'll never know whether my reviews were truly helful or not. |
| I rarely vote a review "helpful" unless it is truly helpful anyway. Most of the time I just vote not helpful on those people who keep insisting on reviewing an anime when they've only seen the first episode. So, haven't really noticed this. |
 |
| After examining the ajax that submits the code, and my knowledge of databases and web applications in general, most of these reports are probably due to lag or connection problems -- though rarely your vote might not get counted. In the javascript, the votes are sent with a 1 value representing helpful or a 0 value representing not helpful. The server responds with a Thank you and relevant message, which is displayed in replacement of the buttons. Here are some common problems that can occur:
If after any of these cases somebody else happens to vote, you may think their vote was your own even though your request had nothing to do with it. Compound that with database cache and replication and you may actually be looking at votes from hours before. It's just not easy to gauge, especially for popular anime and manga where several votes might be bouncing around on the same review. It's difficult for me to imagine anything that could cause an error to actually swap votes. Every single report here can be explained by either lag, or a failed send, or both. There may in fact be some issue that only affects the servers during lag (and weird things do happen), but these reports can be explained even without that. Even if some obscure database issue exists, there is nothing that can be done to completely eradicate it anyway since it would be at a very low level. In short... 99% of the time your votes will go through fine even if they do not appear immediately. If you got a "Thank you" followed by bold text representing your vote, then it went through and will eventually be accurate. If you are very unlucky a vote might not get counted, but your vote won't magically change to something else. If you want to be even safer, try to avoid using MAL on the weekends and evenings, since this is when the most users are online, and consequently the time when lag is worst. MAL is much more responsive on weekdays, especially before 5pm PST (GMT-8). |
 I am a banana. |
| Uhhh... So once again the problem roots itself to the laggy MAL servers. Is Crave or Xinil working on shifting hosts anytime soon? |
| Well obviously Xinil is aware of the lag issues, and Crave has said recently they will do something but have not elaborated. With any luck, some more database servers will be added in the near future... but I am just speculating. We just have to bear it and be patient. |
I am a banana. |
| Oh well, can't be helped I s'pose. |
LunaSep 19, 2012 12:00 AM
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