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[Update May 14] IP/Cookie/Logout Fix! Plus Register & Login Through Social Media.

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May 8, 2015 6:11 PM
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Aug 2010
3
asdffdasfgarfbrew!!!!!!!1one

Hallelujah!

Thanks for fixing this. Now I can update my lists without having to log in every click.
May 8, 2015 6:13 PM

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Nov 2013
804
Seems to be fixed for me now, I think?
May 8, 2015 6:29 PM

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Sep 2011
3234
Never had logout issues with MAL before today. MAL issues a new 'Logout Fix!' Having issues getting logged out constantly. Top lel, MAL never fails to disappoint me.
May 8, 2015 6:45 PM

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Apr 2013
4352
Gao. Sucks to keep getting logged out. Gao.
May 8, 2015 7:09 PM
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Aug 2013
21
Xinil said:
Hey everyone! I wanted to make a few announcements before we push an update within the next hour or two. First, the long-standing cookie/IP/logout issues is finally being kicked to the curb. No longer will be you logged out when your IP address changes! In order for this fix to run, the update will automatically logout all users one last time. So you'll need log back in, but your sessions should now persist even if your IP changes. I know this fix has been long wanted, and I'm excited we're finally able to deliver it!

For the second announcement, we're deploying registration and login improvements. Once this update goes live, you'll be able to login and register through Facebook, Google and Twitter. This change will allow users to sign up easily, and not worry about passwords or remembering their usernames across multiple websites. It will also allow existing members to link their Facebook, Google or Twitter accounts to their MAL account and then proceed to login using the social media sign-on.

Finally, we're looking at updating older areas of our site - and the first corner we're planning on tackling is the user profile page. If you have any constructive suggestions or ideas on how to make the page more engaging, informative, or just better in general, please head on over to this thread and post a comment!

To link your account:
Hover your username in the top right corner and choose "Settings". Alternatively, Edit Profile > Account Settings.
This is also the new page for changing your email, username and password.

Update May 8:
You may be logged out after a period of inactivity (roughly 20-30 minutes). Seems a bug still needs to be squashed. They're working on it and will let us know as soon as it's fixed, but it may take a day or two. Please bear with us for now and we'll let you know when it's fixed.


Somehow the logouts are worse than before. Is it this bug you are speaking off?
May 8, 2015 7:20 PM

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Dec 2012
368
Damn I have been waiting for this for a long time.
May 8, 2015 7:31 PM
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Aug 2014
18
I love this website :)
May 8, 2015 7:38 PM
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Jul 2012
6
Good Work!! Thanks!
May 8, 2015 8:53 PM

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Feb 2011
333
Great news!! ^_^

May 8, 2015 10:04 PM
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Dec 2013
380
Well the log out bug seems to be fixed on my end. At least for now.
May 8, 2015 10:20 PM

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Jan 2008
490
Interesting update.
It would be neat if they added an option to link to say, your Crunchyroll, Funimation or Hulu queue, that way it would automatically update your list as you watch shows.
May 8, 2015 11:42 PM

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Oct 2009
2995
Logged in so many times today...
May 8, 2015 11:54 PM

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Apr 2014
3156
Yeah I wasn't logged out when my I.P. changes. But the problem is I need to refresh the tab where MAL was every 30 minutes.
If not I need to re-log in again. Because the browser cookies was somewhat expires every hour.
Haters always gonna hate.
May 9, 2015 12:08 AM

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Nov 2011
9206
Announcement threads really make me question people's reading comprehension skills.

OT: Glad to see this happen finally. Good to know the 30-minute log out bug is being worked on too.
May 9, 2015 2:10 AM

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Jun 2014
54
Am I the only one that after this update I am not being kept signed in? I have to sign in every time..
May 9, 2015 2:27 AM

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Jan 2013
464
OtakuBeast98 said:
Am I the only one that after this update I am not being kept signed in? I have to sign in every time..

Read the comments above if you want to know the answer.
May 9, 2015 3:21 AM

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Jun 2008
15842
Emm....Strangely i started having a lot more problems with staying logged in since this announcement. So WTF!

Also yeah, logging threw those account etc is not something i care about but DON'T YOU DARE MAL TO EVER STOP HAVING YOUR OWN LOG IN! If that happens am out of here. I hate being forced to have linked accounts.
May 9, 2015 3:22 AM
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Jul 2013
279
Nice Update guys !, I haven't been in here for a bit so I will need to mess around the website (: I was just wondering if you guys have in plans support for SSL, as when we login the credentials could be easily overtaken by attacker, just one of my ideas here.
May 9, 2015 3:26 AM

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Jun 2012
21
linkhimura said:
Awww I'm being logged out constantly. I know it's hard to fix, so I'm with you in spirit (?)

I hope you can fix this soon

Yeah, I started to experience it today as well. Hope it will be fixed.
May 9, 2015 3:26 AM

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Jul 2007
77
Ando- said:
Awesome, MAL has been improving a lot lately :)


I don't know, I never had an issue with an unwanted log out... until now.
May 9, 2015 3:41 AM
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Jul 2013
279
I know where does problem with unwanted logout is.... The thing is when you change your IP to another one or reset the router and you have assigned a new IP you will be logged out instantly after you refresh the website. I'm guessing that it might be a session/cookie problem.
May 9, 2015 4:12 AM

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Jan 2014
6278
SOOOOOOO,is this some kind of new April 1 joke???

Never had any issues until now,but now i keep logging out every second and its frustrating...

VW_guy said:
Ando- said:
Awesome, MAL has been improving a lot lately :)


I don't know, I never had an issue with an unwanted log out... until now.
May 9, 2015 4:39 AM

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Aug 2012
4162
Tomasz-Sama said:
I know where does problem with unwanted logout is.... The thing is when you change your IP to another one or reset the router and you have assigned a new IP you will be logged out instantly after you refresh the website. I'm guessing that it might be a session/cookie problem.

That's what the latest update solved. It now lets users with dynamic IPs to breeze through the site without getting logged out every 3 or so pages. However the fix gave birth to another problem (getting logged out after 20+ mins of inactivity) and we're fixing that right now.
May 9, 2015 5:04 AM

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Jul 2014
540
I've been logged out about five times in the last couple of hours.

This is just ridiculous.
May 9, 2015 5:21 AM

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Jan 2011
148
I have been logged out either,i am reading something and when I see: Logged out -__-

(And why remove the fansubs lists from MAL, it was helpful =( )
May 9, 2015 5:37 AM
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Aug 2013
21
julyan said:
Tomasz-Sama said:
I know where does problem with unwanted logout is.... The thing is when you change your IP to another one or reset the router and you have assigned a new IP you will be logged out instantly after you refresh the website. I'm guessing that it might be a session/cookie problem.

That's what the latest update solved. It now lets users with dynamic IPs to breeze through the site without getting logged out every 3 or so pages. However the fix gave birth to another problem (getting logged out after 20+ mins of inactivity) and we're fixing that right now.


Why is it that every other Site manages to simply keep me logged in, as long as I have the appropriate Session Cookie (and having clicked "Keep me logged in")?
May 9, 2015 5:43 AM

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Mar 2012
1917
People posting about the logout issue seriously should read prior posts...
May 9, 2015 5:53 AM

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Apr 2011
5305
please fix problem with login stuff.... it becomes annoying .___.
May 9, 2015 5:55 AM

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Mar 2015
308
XPwnDEnd said:
People posting about the logout issue seriously should read prior posts...


ye sorry, i didnt read about the update -.-
May 9, 2015 6:40 AM
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Jul 2018
561864
I'm still getting the log-out thing every time I change IPs.
May 9, 2015 8:09 AM
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Mar 2013
1
Thank you! I hate when I have the "Always stay logged in?" checked and come back after a while to find that I was logged out anyway.
May 9, 2015 9:18 AM
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Feb 2012
43
Why are the used Subgroup in the Update Entry deleted ? It seems always usefull
May 9, 2015 11:00 AM

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Mar 2013
249
Hopefully the constant log out bug is fixed soon. Thank you for the quick update anyways.
May 9, 2015 11:12 AM

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Jan 2015
13
Actually I keep getting logged out after a while.
Previously I literally never had that issue.
I hope it gets fixed soon.
May 9, 2015 11:45 AM
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Dec 2013
280
I'm being logged out every so often, happened more frequently yesterday than today tho.
May 9, 2015 11:50 AM

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Nov 2010
26413
DragonNeptune said:
I'm being logged out every so often, happened more frequently yesterday than today tho.
Learn how to read. It's a known bug that they have to fix.
May 9, 2015 11:56 AM
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Dec 2013
280
IntroverTurtle said:
DragonNeptune said:
I'm being logged out every so often, happened more frequently yesterday than today tho.
Learn how to read. It's a known bug that they have to fix.
No shit really. I didn't say its a new bug. I'm saying its less of a problem for me than yesterday.
May 9, 2015 12:00 PM

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Oct 2008
13724
Login Through Social Media thru FB? Nooooooooooooo! I don't want someone to see my RL name and pic! Does anybody want expose their private RL info???

Edit: not sure if i'm making sense...


May 9, 2015 12:33 PM

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Jul 2012
63
The plan backfired boys!

We out

May 9, 2015 12:49 PM

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Oct 2007
3705
I absolutely no not want my MAL profile linked with my facebook or twitter. Please don't ever make it compulsory to log in via social media. Please. I don't want the entirety of MAL knowing my real name, location, etc etc, and I don't want my RL work colleagues and friends knowing about MAL.
May 9, 2015 12:51 PM
Lead Admin
Faerie Queen

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Aug 2007
6423
I can understand your sentiments. But to note: none of your facebook information is displayed or used on MAL. It's only a means of logging in more conveniently for some people.
May 9, 2015 1:01 PM
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Jul 2018
561864
It only took 2,5 years, but thanks
May 9, 2015 1:02 PM

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Oct 2008
13724
Kineta said:
I can understand your sentiments. But to note: none of your facebook information is displayed or used on MAL. It's only a means of logging in more conveniently for some people.


hmmmmmm really? is that sure? no loopholes?

i mean MAL servers will get the FB info right? but you won't disclose any information to other parties right?
matias067May 9, 2015 1:05 PM


May 9, 2015 1:43 PM

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Apr 2012
512
jezz... dont use FB or Twitter logging if u dont want to.. its optional. whiners :P
May 9, 2015 1:44 PM
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Jul 2013
279
julyan said:
Tomasz-Sama said:
I know where does problem with unwanted logout is.... The thing is when you change your IP to another one or reset the router and you have assigned a new IP you will be logged out instantly after you refresh the website. I'm guessing that it might be a session/cookie problem.

That's what the latest update solved. It now lets users with dynamic IPs to breeze through the site without getting logged out every 3 or so pages. However the fix gave birth to another problem (getting logged out after 20+ mins of inactivity) and we're fixing that right now.

Well either way good job on improving MAL !
Can you tell us guys if MAL have SSL support in future plans ?

mokamoka said:
julyan said:

That's what the latest update solved. It now lets users with dynamic IPs to breeze through the site without getting logged out every 3 or so pages. However the fix gave birth to another problem (getting logged out after 20+ mins of inactivity) and we're fixing that right now.

Why is it that every other Site manages to simply keep me logged in, as long as I have the appropriate Session Cookie (and having clicked "Keep me logged in")?


Like julyan said, they are working on improving the current bug. The previous bug was fixed for users which have dynamic IPs and that caused another unsuspecting bug which is being in progress of fixing and I guess it will take them couple of days to do so winning won't help much here.

Kineta said:
I can understand your sentiments. But to note: none of your facebook information is displayed or used on MAL. It's only a means of logging in more conveniently for some people.

Plus it's not necessary to use it anyway so I don't even know why people are complaining about O_o.

matias067 said:
Kineta said:
I can understand your sentiments. But to note: none of your facebook information is displayed or used on MAL. It's only a means of logging in more conveniently for some people.


hmmmmmm really? is that sure? no loopholes?

i mean MAL servers will get the FB info right? but you won't disclose any information to other parties right?

You have the full control of what you are sharing when you use FB account to login for example on MAL, you just need to find MAL in Apps settings and change what do you want to share, easy as that.

I have come up with a temporary fix for logging out, if someone is interested please look underneath:

1. Install add-on/extension for your browser:

Firefox
Chrome
Opera

2. Restart web browser if it's required by add-on/extension.
3. Make sure you are logged in and have open MAL tab.
4. Set add-on/extension to reload tab/web page up to every 15 minutes maximum.
5. Now you can go grab some coffee and come back after some time and you will be still logged in :)


Tomasz-SamaMay 9, 2015 1:59 PM
May 9, 2015 2:01 PM

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Aug 2008
1283
Is the logout bug supposed to be corrected by now? 'Cause or the last 24h or so every single time I access MAL i have to login, and yeah, I have the keep me logged in box checked....
May 9, 2015 2:10 PM

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Oct 2007
3705
Tomasz-Sama said:
Kineta said:
I can understand your sentiments. But to note: none of your facebook information is displayed or used on MAL. It's only a means of logging in more conveniently for some people.

Plus it's not necessary to use it anyway so I don't even know why people are complaining about O_o.

phreeak said:
jezz... dont use FB or Twitter logging if u dont want to.. its optional. whiners :P

If you had actually read what I wrote, you'd see I said "please don't ever make it compulsory to log in via social media". Meaning that I am fully aware it's not necessary right now. Meaning I hope it doesn't become so in the future.
May 9, 2015 2:23 PM
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Jul 2013
279
Kuromii said:
Tomasz-Sama said:

Plus it's not necessary to use it anyway so I don't even know why people are complaining about O_o.

phreeak said:
jezz... dont use FB or Twitter logging if u dont want to.. its optional. whiners :P

If you had actually read what I wrote, you'd see I said "please don't ever make it compulsory to log in via social media". Meaning that I am fully aware it's not necessary right now. Meaning I hope it doesn't become so in the future.

There are other users besides you ? Anyway I meant it in general after I read the last two pages of complains, so yeah, just saying.
May 9, 2015 2:37 PM

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Oct 2011
9391
Good luck to fixing this issue
May 9, 2015 2:49 PM

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May 2012
1099
lol, logout issues are worse than before... nice one
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