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Jul 17, 2010 4:04 PM

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People need to realize this isn't a case of "OMG MAL WAS DOWN FOR AN HOUR WHAT THE FUUUUUU-" and similar retardation. I can handle some downtime and glitches, they're unavoidable, but these problems have been constant and have lasted longer than they reasonably should have (like, over a month). And despite this topic being created three days ago, we still have not seen any progress, nor have we gotten any updates.

Of course, I don't know how busy Xinil is in his everyday life, but I'm beginning to wonder how much he actually cares about this site. These kinds of problems shouldn't take more than 1-2 weeks to fix, if that, and if he doesn't have the time to get things done, he should find someone else who does to help with coding the site.

Free service, get a life, blah blah blah, I've heard it. If you're going to argue with me, at least make it something worth responding to.
Jul 17, 2010 4:38 PM
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I agree with Redfoxoffire. Moreover, this topic has been closed by none other the admin itself while saying "Most/All of the database issues have been resolved." and "Messages will be back up in the 'hopefully' near future.", although the issue is -still- not resolved. If you have time to browse the forums, maybe fix the website first?

To me it seems that topic gathered too many bad opinions and was closed for that reason. It seems the admin of this site is perfectly fine with shutting up people's mouths (for no apparent good reason), otherwise he would have closed the topic when the problem was actually (and visibly, and functionally) gone.
pedosenseiJul 17, 2010 4:44 PM
Jul 17, 2010 4:40 PM
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Redfoxoffire said:
People need to realize this isn't a case of "OMG MAL WAS DOWN FOR AN HOUR WHAT THE FUUUUUU-" and similar retardation. I can handle some downtime and glitches, they're unavoidable, but these problems have been constant and have lasted longer than they reasonably should have (like, over a month). And despite this topic being created three days ago, we still have not seen any progress, nor have we gotten any updates.

Of course, I don't know how busy Xinil is in his everyday life, but I'm beginning to wonder how much he actually cares about this site. These kinds of problems shouldn't take more than 1-2 weeks to fix, if that, and if he doesn't have the time to get things done, he should find someone else who does to help with coding the site.

Free service, get a life, blah blah blah, I've heard it. If you're going to argue with me, at least make it something worth responding to.

I dunno if there hasn't been any progress, I mean, the site isn't running super smoothly, but at least the clubs section isn't making you refresh about 10 times before you see your club listings like it was a few days ago. Things like these come in babysteps, regardless of how much Xinil cares/doesn't care/has enough time. Debug is frustrating as shit to do. Although yeah, I do think he should find people who can help. It probably would help more than it could hurt. It's a lot better than just watching people either bitch about the site's issues or bitch about people who are "bein mean 2 da adminz TT_TT."

pedosensei said:
I agree with Redfoxoffire. Moreover, this topic has been closed by none other the admin itself while saying "Most/All of the database issues have been resolved." and "Messages will be back up in the 'hopefully' near future.", although the issue is -still- not resolved. If you have time to browse the forums, maybe fix the website first?

To me it seems that topic gathered too many bad opinions and was closed for that reason. It seems the admin of this site is perfectly fine with shutting up people's mouths (for no apparent good reason), otherwise he would have closed the topic when the problem was actually (and visibly, and functionally) gone.

Loooooooooool Wow. "STFU NOTHING IS WRONG *LOX*" That always helps issues.
Jul 17, 2010 5:15 PM
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TheDrunkenShadow said:
Rule 14: Do not argue with trolls - it means that they win.


That being said... OMG I COULDN'T ACCESS MAL FOR A FEW HOURS AND THERE'S GLITCHES MY LIFE IS OVERRRRRRR!!!

People today are so whiny. >.>


It'll take me one guess to find out who hasn't been logging onto MAL for the last two years on a regular basis.

Also, I do believe that's a bullshit rule.
no-thanksJul 17, 2010 5:21 PM
Jul 18, 2010 2:01 AM

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you guys love to complain when you're not doing the work... if i was the admin/whatever of this website i'd say "good luck with excel," and find a way to ban your IP from this website

i'm not really technically-savvy when it comes to software, but i'm using this site for exactly what i need it for... to keep records of what i watch/read... and guess what? its still doing that... OMG who knew? the one thing the site was made for is still working for its intended reasons o.O ... i am really surprised (now if it weren't still keeping record, then you have legitimate reasons to bitch)

the only problem i actually see, is that the clubs section show that i belong to 2 clubs, when i dont belong to any... oh no, i cant survive under those conditions... what ever shall i do?
Jul 18, 2010 2:35 AM
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BlackTruth said:
you guys love to complain when you're not doing the work... if i was the admin/whatever of this website i'd say "good luck with excel," and find a way to ban your IP from this website

i'm not really technically-savvy when it comes to software, but i'm using this site for exactly what i need it for... to keep records of what i watch/read... and guess what? its still doing that... OMG who knew? the one thing the site was made for is still working for its intended reasons o.O ... i am really surprised (now if it weren't still keeping record, then you have legitimate reasons to bitch)

the only problem i actually see, is that the clubs section show that i belong to 2 clubs, when i dont belong to any... oh no, i cant survive under those conditions... what ever shall i do?

Haven't you learned that the internet is used for complaining yet?
Jul 18, 2010 3:05 AM

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Don't rush, take your time to fix it accurately.
I have also patience.


Jul 18, 2010 3:36 AM

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BlackTruth said:
you guys love to complain when you're not doing the work... if i was the admin/whatever of this website i'd say "good luck with excel," and find a way to ban your IP from this website


Welcome to the Internet. :)
.
Jul 18, 2010 3:48 AM
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BlackTruth said:
you guys love to complain when you're not doing the work... if i was the admin/whatever of this website i'd say "good luck with excel," and find a way to ban your IP from this website


And then it turns out the user you IP banned from the site was actually posting from a largely populated building with a public connection, and now many users can't access the site.

Oh, how things could possibly backfire.

'Sides, if there was no one here to complain I'd hate to see the state the site would be in.
Jul 18, 2010 7:27 AM

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SnG said:
o: Finally a response.

Take it down if you want. We'll behave as long as it is working when it's back up. :3


i agree.take ur time,if u need it^^
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Jul 18, 2010 9:31 AM
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Thank you for the information. I was starting to worry seeing as how I can't access my 112 messages ^^;
Hope you get everthing up and running properly soon. but take your time xD
Jul 18, 2010 9:36 AM

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The site has been broken for the last two years. Instead of major fixes we get layout changes or other hilariously pointless new editions that are just tweaks of what we've already had most of the time. I'm tired of the "server" excuses as well. It's time professional coders were hired to fix the actual site itself and make it functional, until then as someone who has been here for years it's easy to say this site is never going to magically fix itself on its own. Someone needs to start caring or swallow their gut to hire outside sources to fix this place. This is easily one of the most unfunctional user/DB driven sites I've ever been to.
Jul 18, 2010 10:43 AM

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Onibokusu said:
'Sides, if there was no one here to complain I'd hate to see the state the site would be in.

Exactly. Sometimes these complainers can be actually be very good for the progression of a site.
Jul 18, 2010 1:04 PM

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Echelon said:
The site has been broken for the last two years. Instead of major fixes we get layout changes or other hilariously pointless new editions that are just tweaks of what we've already had most of the time. I'm tired of the "server" excuses as well. It's time professional coders were hired to fix the actual site itself and make it functional, until then as someone who has been here for years it's easy to say this site is never going to magically fix itself on its own. Someone needs to start caring or swallow their gut to hire outside sources to fix this place. This is easily one of the most unfunctional user/DB driven sites I've ever been to.


I'd have to agree to an extent, but that is simply because I love using this site and constantly being bombarded by errors every couple of weeks royally pisses me off. It is getting ridiculous, but I highly doubt is such a simple matter of hiring help or fixing all of the problems with the wave of a magic wand.
Jul 18, 2010 10:38 PM

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People complain because they care about the service. That's how it works.

http://books.google.com/books?id=OnZLxKfFewEC&printsec=frontcover

Read at least the foreword please. Customers are the reason the service exists, and a complaint is (usually) a perfect indicator on how to improve. Especially in a service where there are likely to be disruptions, it's the way you recover that shows the customer you actually care and builds their loyalty.

The more the ball gets dropped the more people head to alternative services like AniDB and Anime-Planet... and the more the advertising revenue is going to decrease.

Don't get me wrong... I know this is stressful for everyone, but many people here don't feel like there is enough getting done, and there should be more communication. Those saying there is no right to complain have missed the point entirely, since these are valid valuable complaints. It's not the "hour downtime oh noes!" that people are complaining about... it's the chronic database woes that have plagued the site for the past year, but that have increased in recent months as usage has increased.

I am a banana.
Jul 19, 2010 2:36 AM

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Mar 2010
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Finally.. I couldn't open my messages.. I want to read them as I have 21 messages right now, begging for me to read them.. :D
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Jul 19, 2010 9:06 AM
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extatix said:
Ah, take your time fixing it. Let the unfriendly users complain all they want.


I agree, it's summer anyways :p
Sincerely,
Countar
Jul 19, 2010 11:19 AM

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LunaNightmare said:
Yeah,I haven't been able to check my messages-it just keeps saying it's been disabled for the time being~ D:

Same for me.

Jul 19, 2010 11:21 AM

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Megumi21 said:
Finally.. I couldn't open my messages.. I want to read them as I have 21 messages right now, begging for me to read them.. :D

Yes my dear but I have 215 of them, chances are they are just junk from clubs sent too many times. So just be patient.

Where there is no imagination there is no horror. || Arthur Conan Doyle || Happy Halloween!
Jul 19, 2010 12:46 PM

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saka said:
People complain because they care about the service. That's how it works.

http://books.google.com/books?id=OnZLxKfFewEC&printsec=frontcover

Read at least the foreword please. Customers are the reason the service exists, and a complaint is (usually) a perfect indicator on how to improve. Especially in a service where there are likely to be disruptions, it's the way you recover that shows the customer you actually care and builds their loyalty.

The more the ball gets dropped the more people head to alternative services like AniDB and Anime-Planet... and the more the advertising revenue is going to decrease.

Don't get me wrong... I know this is stressful for everyone, but many people here don't feel like there is enough getting done, and there should be more communication. Those saying there is no right to complain have missed the point entirely, since these are valid valuable complaints. It's not the "hour downtime oh noes!" that people are complaining about... it's the chronic database woes that have plagued the site for the past year, but that have increased in recent months as usage has increased.

I worked in customer service for awhile. Depending on the way you complain, it decides just how far the person helping you is willing to go. If you complain in a very nasty manner, the person you are complaining to is going to do the very least to satisfy your complaints. If you complain in a pleasant way, it'll make the same person more willing to go the extra mile for you. So I don't think it's the complaints that are the issue so much as the way people are going about the complaining on here. I hope what I just said makes sense. My English sucks! lol

Jul 19, 2010 11:06 PM

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Hope this gets solved soon. i also want to read my messages and I'm sure they're not junk...



Jul 20, 2010 5:56 AM

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JadedLover said:
I worked in customer service for awhile. Depending on the way you complain, it decides just how far the person helping you is willing to go. If you complain in a very nasty manner, the person you are complaining to is going to do the very least to satisfy your complaints. If you complain in a pleasant way, it'll make the same person more willing to go the extra mile for you. So I don't think it's the complaints that are the issue so much as the way people are going about the complaining on here. I hope what I just said makes sense. My English sucks! lol

Have to add that most people who complain in a "nasty manner" now, did complain politely in the past for several times, yet nothing came out of it. So it's kinda understandable that some people lose their temper.
Jul 20, 2010 9:36 AM

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Tessa said:
Hope this gets solved soon. i also want to read my messages and I'm sure they're not junk...

Same here, but mostly because I can't send club updates atm T_T

Anyway, keep up the good work fixing it. Take enough time to get rid of those MySQL errors.
Jul 20, 2010 1:00 PM
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Cheers for the announcement. Good luck fixing it!
Jul 20, 2010 3:05 PM

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Thank You for the update.

How you go about fixing the issue isn't something we should tell you; I'm sure you will fix it how you want to and when you want to :)
I hope it doesn't give you too much trouble, or take too much of your free time away. Your work is appreciated.
Jul 20, 2010 10:35 PM

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1443
I still miss PMs......

This website sucks. I need a new forum.

Powered by hinatachan - TaigaForum
Jul 20, 2010 10:48 PM

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I've been gone for about a week and got back on a while ago, and things seem to be running smoothly...anyways, I'm glad to see somethings being done now.
Jul 21, 2010 5:15 AM
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ESSWHY said:
I still miss PMs......

This website sucks. I need a new forum.

Stop the crying and leave? No one is making you stay.
Jul 21, 2010 5:39 AM

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So, is someone actually working on problem with Messages?

I guess I'll go and spam Xinil's profile.. again.
.
Jul 21, 2010 9:55 AM

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Swaps4 said:
ESSWHY said:
I still miss PMs......

This website sucks. I need a new forum.

Stop the crying and leave? No one is making you stay.
When you've been on this site for as long as some of us have it's kind of hard to just up and leave it for another forum. We have stats and friends here. Plus we know what it was like when MAL was fully functioning and it was much better than the alternatives.
Jul 21, 2010 10:33 PM

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LolitaDecay said:
Swaps4 said:
ESSWHY said:
I still miss PMs......

This website sucks. I need a new forum.

Stop the crying and leave? No one is making you stay.
When you've been on this site for as long as some of us have it's kind of hard to just up and leave it for another forum. We have stats and friends here. Plus we know what it was like when MAL was fully functioning and it was much better than the alternatives.

Yeah, sorry swaps I've been here since Feb. 7, 2007.... Leaving would be a hassle. MAL used to work just fine. There were new ideas to implement, things were great, etc etc. Sigh.

I also do not like anime planet, so there is very little alternative in keeping an actual anime list. So I'm never going to leave this website because I need my list.

I have every right to complain; I've donated money in the past before Crave came along, and I don't see them doing shit to improve this website. They seem to be barely keeping up. If they want to make money they should really try harder. (I was also an admin and I helped build up the manga database from scratch).

Powered by hinatachan - TaigaForum
Jul 22, 2010 2:37 AM

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thanks for the info^^
i'll wait as long as you want me to.
good luck on fixing it ^^
Jul 22, 2010 2:27 PM

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its probably not easy running a site this big so kepp up the good work and thanks for the update
I miss rping here.....
Jul 22, 2010 8:55 PM

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7550
How long will PMing be down?
Jul 22, 2010 9:28 PM

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I'm actually kind of happy that the messages are disabled. No annoying mass messages from clubs. Lol.

But seriously, it's been a while, and I would really love to have MAL back to the way it was before. This is the only anime-related site that I actually find useful, besides the ones that I use to watch anime and read manga, so I would very much like to have it functioning the way it was before July started?

Or maybe hire another coder alongside Xinil, so that we could have two people working on fixing the site problems.

Or some updates on how things are going would be nice too :|

Thanks to Shiro-chan for scripting! ♥
Jul 23, 2010 1:59 AM

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SnG said:
Ranivus said:
AO968 said:
Yoshiage said:
teanut said:
This really has to stop you know.

Oh noes your free service has some hiccups THIS IS JUST NOT ACCEPTABLE


It being a free service does not mean we should accept major site failure.


Damn kids calm the fuck down its not the end of the world...


YES.
2012 will come, just wait patiently.


I don't really believe that 2012 will be the end of the world.



Jul 23, 2010 4:33 AM

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yun90 said:
SnG said:
Ranivus said:
AO968 said:
Yoshiage said:
teanut said:
This really has to stop you know.

Oh noes your free service has some hiccups THIS IS JUST NOT ACCEPTABLE


It being a free service does not mean we should accept major site failure.


Damn kids calm the fuck down its not the end of the world...


YES.
2012 will come, just wait patiently.


I don't really believe that 2012 will be the end of the world.


Wait and see. :)
.
Jul 23, 2010 8:17 AM

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yun90 said:
I don't really believe that 2012 will be the end of the world.
That's what they said at the last armageddon

I am a banana.
Jul 23, 2010 8:22 AM
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I read somewhere that it was a miscalculation in the Maya calender and it's supposed to be 2028 instead of 2012.
Sincerely,
Countar
Jul 23, 2010 8:51 AM

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yun90 said:
]...]
I don't really believe that 2012 will be the end of the world.

A non-believer, BURN HIM AT THE STAKE!
Jul 23, 2010 9:39 AM

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I miss rping here.....
Jul 23, 2010 9:41 AM

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PockyLoveLove said:
I'm actually kind of happy that the messages are disabled. No annoying mass messages from clubs. Lol.

But seriously, it's been a while, and I would really love to have MAL back to the way it was before. This is the only anime-related site that I actually find useful, besides the ones that I use to watch anime and read manga, so I would very much like to have it functioning the way it was before July started?

Or maybe hire another coder alongside Xinil, so that we could have two people working on fixing the site problems.

Or some updates on how things are going would be nice too :|


I kinda agree, but this is unacceptable after this much time. There really isn't any excuse for a private messaging system to be down for so long. If it is something that Xinil can't handle by himself, then fine I won't berate a man for physically being unable to handle it at a certain time, but I will berate him for not getting someone to help with it.
Jul 23, 2010 12:17 PM

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SnG said:
yun90 said:
SnG said:
Ranivus said:
AO968 said:
Yoshiage said:
teanut said:
This really has to stop you know.

Oh noes your free service has some hiccups THIS IS JUST NOT ACCEPTABLE


It being a free service does not mean we should accept major site failure.


Damn kids calm the fuck down its not the end of the world...


YES.
2012 will come, just wait patiently.


I don't really believe that 2012 will be the end of the world.


Wait and see. :)


Why should we wait and see humans keep on living?
Jul 23, 2010 2:18 PM

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Oct 2008
25738
No you're not

forum still works like crap
Jul 23, 2010 4:46 PM

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6186
Drunk_Samurai said:
SnG said:
yun90 said:
SnG said:
Ranivus said:
AO968 said:
Yoshiage said:
teanut said:
This really has to stop you know.

Oh noes your free service has some hiccups THIS IS JUST NOT ACCEPTABLE


It being a free service does not mean we should accept major site failure.


Damn kids calm the fuck down its not the end of the world...


YES.
2012 will come, just wait patiently.


I don't really believe that 2012 will be the end of the world.


Wait and see. :)


Why should we wait and see humans keep on living?


Because we have nothing smarter to do.
.
Jul 23, 2010 4:52 PM

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Jun 2010
216
SnG said:
Drunk_Samurai said:
SnG said:
yun90 said:
SnG said:
Ranivus said:
AO968 said:
Yoshiage said:
teanut said:
This really has to stop you know.

Oh noes your free service has some hiccups THIS IS JUST NOT ACCEPTABLE


It being a free service does not mean we should accept major site failure.


Damn kids calm the fuck down its not the end of the world...


YES.
2012 will come, just wait patiently.


I don't really believe that 2012 will be the end of the world.


Wait and see. :)


Why should we wait and see humans keep on living?


Because we have nothing smarter to do.

I don't believe on it, too.. Horrable.
Jul 23, 2010 10:11 PM

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Feb 2007
5481
I have 141 messages (or who knows?) and a (!) beside my profile....

:<<<
Jul 23, 2010 10:47 PM

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521
I rarely use the messaging function, but I still have a few in my box.. Starting to get annoyed now after over a straight week of this.
Jul 23, 2010 11:14 PM

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Mar 2008
30
MY ANIMELIST AND MANGALIST ARE COMPLETELY GONE!!!!!!


OMG OMG OMG OMG...
PLEASE fix this!!!!!


urgent
Jul 24, 2010 12:23 AM

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Feb 2009
48
jennyxia5637 said:
MY ANIMELIST AND MANGALIST ARE COMPLETELY GONE!!!!!!


OMG OMG OMG OMG...
PLEASE fix this!!!!!


urgent


OMG OMG, No they aren't.

http://myanimelist.net/animelist/jennyxia5637&status=7&order=0

Just change your default view statuses.
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