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[Reported] MAL down / not loading / slowly loading / giving error messages

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Apr 6, 2020 12:12 PM

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Jul 2010
4
Can't access it either (writing this post from different network).

Resolving the domain gives three A records (on my usual connection)

PS C:\WINDOWS\system32> Resolve-DnsName myanimelist.net

Name Type TTL Section IPAddress
---- ---- --- ------- ---------
myanimelist.net A 60 Answer 35.163.175.146
myanimelist.net A 60 Answer 54.68.25.29
myanimelist.net A 60 Answer 34.218.67.24

Ping resolved to different IPs in a few minutes apart

PS C:\WINDOWS\system32> ping myanimelist.net

Pinging myanimelist.net [184.168.221.55] with 32 bytes of data:
Reply from 184.168.221.55: bytes=32 time=230ms TTL=47
Reply from 184.168.221.55: bytes=32 time=234ms TTL=47
Reply from 184.168.221.55: bytes=32 time=231ms TTL=47
Reply from 184.168.221.55: bytes=32 time=230ms TTL=47

Ping statistics for 184.168.221.55:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 230ms, Maximum = 234ms, Average = 231ms
PS C:\WINDOWS\system32> ping myanimelist.net

Pinging myanimelist.net [54.68.25.29] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 54.68.25.29:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
PS C:\WINDOWS\system32>

Surprisingly enough, via the network I write this from, MAL gets also resolved to the same three IPs and ping times out while resolving to 34.218.67.24, but the site loads

Edit 10 minutes later: now works via the usual home connection. Ping resolves to 34.218.67.24 with no reply (guess ICMP disabled).

Resolve-DnsName myanimelist.net -Type all
shows AWS nameservers (by the way it seems that you may need to also cleanup TXT records a bit before the wrong mailservers get picked).

Edit an hour later:

PS C:\WINDOWS\system32> Resolve-DnsName myanimelist.net

Name Type TTL Section IPAddress
---- ---- --- ------- ---------
myanimelist.net A 64 Answer 184.168.221.63

and site doesn't load
arseny92Apr 6, 2020 1:03 PM
Apr 6, 2020 1:23 PM

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Oct 2015
59
i see , here in Argentina the site is still down only can access througth vpn
Apr 6, 2020 1:36 PM
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Feb 2019
1
It's down in Ukraine, but if I use VPN it works fine ¯\_(ツ)_/¯
Apr 6, 2020 2:48 PM
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Dec 2019
3
Mal did not work for me yesterday, but today when I tried, as you can tell I was able to log in
Apr 7, 2020 10:08 AM
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Jul 2018
564612

Have not seen this message since morning, now I am seeing it quite often again.
Apr 7, 2020 10:32 AM
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Apr 2017
216
Seems like everything is up again, from being able to access lists to forums, and messages. Let's hope that nothing happens again.
Apr 7, 2020 12:01 PM
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Aug 2018
1230
Sometimes the website works for a few minutes, then it doesn't work again for several minutes.

ERR_CONNECTION_TIMED_OUT

So whatever the problem is, it isn't entirely fixed yet.
Apr 8, 2020 10:22 AM
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Jul 2018
564612
Grusomhed_D said:

Have not seen this message since morning, now I am seeing it quite often again.

Still seeing it.
Apr 10, 2020 12:22 PM

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Aug 2017
6901
Whenever I try to access Spacecowboy's profile, I get a 500 Internal Server Error.

https://myanimelist.net/profile/spacecowboy said:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@myanimelist.net and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


My biggest regret: Reading all 200+ chapters of Kanojo, Okarishimasu
Apr 10, 2020 12:24 PM

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Jan 2013
14161
I think he watched so much anime he crashed MAL.

But on the real it works for me, it's prolly just u
Apr 10, 2020 12:26 PM
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Jul 2018
564612
I can open their profile no problem. However, I am getting this mistake like 10 times a day.

https://myanimelist.net/forum/?topicid=1832926
https://myanimelist.net/forum/?topicid=1833094
Apr 10, 2020 1:51 PM

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May 2009
5764
Posts #61 to #63 merged from a dupe thread.

I'm also getting the same error on Spacecowboy's profile.
Apr 10, 2020 5:41 PM

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Aug 2017
6901
DeadlyRaven said:
Posts #61 to #63 merged from a dupe thread.

I'm also getting the same error on Spacecowboy's profile.


I understand why the thread was merged, but this might be an unrelated problem. Wouldn't it be better to merge with https://myanimelist.net/forum/?topicid=1832926 ?


My biggest regret: Reading all 200+ chapters of Kanojo, Okarishimasu
Apr 10, 2020 6:21 PM

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May 2009
5764
PokestarFan said:
DeadlyRaven said:
Posts #61 to #63 merged from a dupe thread.

I'm also getting the same error on Spacecowboy's profile.


I understand why the thread was merged, but this might be an unrelated problem. Wouldn't it be better to merge with https://myanimelist.net/forum/?topicid=1832926 ?

Nope, this one should be the official one for all the related issues in the title. The other will be removed since it can't be merged anymore.

I didn't see that the other was more recent than this one, but this thread has been designated as the official one.
Apr 10, 2020 8:03 PM

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Aug 2017
6901
Interesting thing to note: It works perfectly on my mobile device.


My biggest regret: Reading all 200+ chapters of Kanojo, Okarishimasu
Apr 12, 2020 1:05 PM
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Jul 2018
564612


Is [img.] down, too? Because it does not work for me.
removed-userApr 12, 2020 2:35 PM
Apr 12, 2020 1:08 PM

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Aug 2017
6901
IbarakiDouji said:


Is [img.] down, too? Because it does not work for me.


I checked the link you put and that works. However, with inspect element, the picture is actually located at https://image.myanimelist.net/ui/5LYzTBVoS196gvYvw3zjwMWc4kov-zqvq-GyT0PKwio, which gives me a 504 Gateway Time-out.


My biggest regret: Reading all 200+ chapters of Kanojo, Okarishimasu
Apr 12, 2020 1:11 PM
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Jul 2018
564612
PokestarFan said:
IbarakiDouji said:


Is [img.] down, too? Because it does not work for me.


I checked the link you put and that works. However, with inspect element, the picture is actually located at https://image.myanimelist.net/ui/5LYzTBVoS196gvYvw3zjwMWc4kov-zqvq-GyT0PKwio, which gives me a 504 Gateway Time-out.

Post any picture in this thread/ or on your profile.
Apr 12, 2020 1:14 PM

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Aug 2017
6901
IbarakiDouji said:
PokestarFan said:


I checked the link you put and that works. However, with inspect element, the picture is actually located at https://image.myanimelist.net/ui/5LYzTBVoS196gvYvw3zjwMWc4kov-zqvq-GyT0PKwio, which gives me a 504 Gateway Time-out.

Post any picture in this thread/ or on your profile.
Maybe this only affects newly added images. Anyway's here's a picture of Kaguya and Shirogane:


My biggest regret: Reading all 200+ chapters of Kanojo, Okarishimasu
Apr 12, 2020 1:15 PM
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Jul 2018
564612
PokestarFan said:
IbarakiDouji said:

Post any picture in this thread/ or on your profile.
Maybe this only affects newly added images. Anyway's here's a picture of Kaguya and Shirogane:

I do not see it.
Apr 12, 2020 1:15 PM

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Aug 2017
6901
IbarakiDouji said:
PokestarFan said:
Maybe this only affects newly added images. Anyway's here's a picture of Kaguya and Shirogane:

I do not see it.
Weird, can you follow the image URL: https://media.comicbook.com/2020/03/kaguya-sama-love-is-war-season-2-1211789-1280x0.jpeg ?


My biggest regret: Reading all 200+ chapters of Kanojo, Okarishimasu
Apr 12, 2020 1:19 PM
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Jul 2018
564612
PokestarFan said:
IbarakiDouji said:

I do not see it.
Weird, can you follow the image URL: https://media.comicbook.com/2020/03/kaguya-sama-love-is-war-season-2-1211789-1280x0.jpeg ?

https://i.ibb.co/MD5S1kw/hjgjhg.png

Yeep ,this is how I see your message. But since you can see images no problem, the problem is on my side. Nvm then.

Thanks for answering!
Apr 12, 2020 1:22 PM

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Aug 2017
6901
IbarakiDouji said:
PokestarFan said:
Weird, can you follow the image URL: https://media.comicbook.com/2020/03/kaguya-sama-love-is-war-season-2-1211789-1280x0.jpeg ?

https://i.ibb.co/MD5S1kw/hjgjhg.png

Yeep ,this is how I see your message. But since you can see images no problem, the problem is on my side. Nvm then.

Thanks for answering!
Actually that's what it looks like for me as well. It's a shared problem. Here's my perspective: https://imgur.com/WrWAWz5


My biggest regret: Reading all 200+ chapters of Kanojo, Okarishimasu
Apr 12, 2020 1:27 PM
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Jul 2018
564612
PokestarFan said:
IbarakiDouji said:

https://i.ibb.co/MD5S1kw/hjgjhg.png

Yeep ,this is how I see your message. But since you can see images no problem, the problem is on my side. Nvm then.

Thanks for answering!
Actually that's what it looks like for me as well. It's a shared problem. Here's my perspective: https://imgur.com/WrWAWz5

Phew, thank you. It was getting a bit too frustrating, but since I am not the only one, it is fine.
Apr 16, 2020 5:16 AM
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Jul 2018
564612
Still seeing this message quite often.
Apr 16, 2020 5:43 AM

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Aug 2017
6901
IbarakiDouji said:
Still seeing this message quite often.
What actions do you take that lead to the error?


My biggest regret: Reading all 200+ chapters of Kanojo, Okarishimasu
Apr 16, 2020 6:12 AM
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Jul 2018
564612
PokestarFan said:
IbarakiDouji said:
Still seeing this message quite often.
What actions do you take that lead to the error?

Browsing forums. It all started with these server lags, slow loading, images lags, etc. It does not happen on any other site, only on MAL.
removed-userApr 16, 2020 6:22 AM
Apr 16, 2020 6:38 AM

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Aug 2017
6901
IbarakiDouji said:
PokestarFan said:
What actions do you take that lead to the error?

Browsing forums. It all started with these server lags, slow loading, images lags, etc. It does not happen on any other site, only on MAL.
Are there any specific pages or is it random for every page (This error happens on any page)?


My biggest regret: Reading all 200+ chapters of Kanojo, Okarishimasu
Apr 16, 2020 6:42 AM
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Jul 2018
564612
PokestarFan said:
IbarakiDouji said:

Browsing forums. It all started with these server lags, slow loading, images lags, etc. It does not happen on any other site, only on MAL.
Are there any specific pages or is it random for every page (This error happens on any page)?

Anywhere on the forums and yeah, it is absolutely random. Never happens on my profile/ anime/manga lists. Used to see this message 20-30 times a day. Now it is like, 1-3 times a day, which is not that problematic, but still.
Apr 16, 2020 7:12 AM

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Aug 2017
6901
IbarakiDouji said:
PokestarFan said:
Are there any specific pages or is it random for every page (This error happens on any page)?

Anywhere on the forums and yeah, it is absolutely random. Never happens on my profile/ anime/manga lists. Used to see this message 20-30 times a day. Now it is like, 1-3 times a day, which is not that problematic, but still.
I'm thinking that maybe their server is overloaded. But I never see this error in fourms. Might just be your connection.


My biggest regret: Reading all 200+ chapters of Kanojo, Okarishimasu
Apr 16, 2020 8:35 AM
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Jul 2018
564612
PokestarFan said:
IbarakiDouji said:

Anywhere on the forums and yeah, it is absolutely random. Never happens on my profile/ anime/manga lists. Used to see this message 20-30 times a day. Now it is like, 1-3 times a day, which is not that problematic, but still.
I'm thinking that maybe their server is overloaded. But I never see this error in fourms. Might just be your connection.

Oh, since only I see it, feels bad. Weird it only happens here, sites like anilist, anime-planet, crunchyroll, imdb and anidb never give me that error. Maybe I should try using VPN on MAL.

Thanks for letting me know, only I see this error.

https://myanimelist.net/profile/spacecowboy Meanwhile, you still cannot reach spacecowboy's profile, so it might be because of MAL's servers.
removed-userApr 16, 2020 8:42 AM
Apr 16, 2020 12:40 PM

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Aug 2017
6901
IbarakiDouji said:
PokestarFan said:
I'm thinking that maybe their server is overloaded. But I never see this error in fourms. Might just be your connection.

Oh, since only I see it, feels bad. Weird it only happens here, sites like anilist, anime-planet, crunchyroll, imdb and anidb never give me that error. Maybe I should try using VPN on MAL.

Thanks for letting me know, only I see this error.

https://myanimelist.net/profile/spacecowboy Meanwhile, you still cannot reach spacecowboy's profile, so it might be because of MAL's servers.
I can on mobile, but not PC, which is weird.


My biggest regret: Reading all 200+ chapters of Kanojo, Okarishimasu
Apr 17, 2020 5:03 AM
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Jul 2018
564612
First day with no lags and I am not seeing this server error message anymore. Whoever fixed that, thank you. Also a big thank you for PokestarFan!
May 1, 2020 7:27 AM

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Jul 2011
3921
Loading MAL websites takes about 1 minute vs normal pretty much instant access (few seconds), login also took pretty long while.

Also few times now, page been loading but then stopped loading, had refresh to get through.

This problem started today, everything else than MAL works fast as usual, so problem is here.
GaichiMay 1, 2020 7:38 AM

"A half moon, it has a dark half and a bright half, just like me…", Yuno Gasai
May 1, 2020 8:40 AM
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Jul 2018
564612
Gaichi said:

This problem started today, everything else than MAL works fast as usual, so problem is here.

https://myanimelist.net/forum/?topicid=1833094

Has been like this since the beginning of April.
May 1, 2020 12:40 PM

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May 2009
5764
Posts #85 and #86 merged from a dupe thread.
May 1, 2020 4:06 PM

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Apr 2008
2579
I know this has been kind of an issue with MAL off and on for a while but I keep on getting the 400 Bad Request error message when I try to delete this one random email that will not go away and also when I try to make a blog entry. Anyone else having this issue?
May 1, 2020 4:09 PM
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Jul 2018
564612
Seven said:
I know this has been kind of an issue with MAL off and on for a while but I keep on getting the 400 Bad Request error message when I try to delete this one random email that will not go away and also when I try to make a blog entry. Anyone else having this issue?

I can make a blog entry and delete it, no problem.
May 1, 2020 4:20 PM

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Apr 2008
2579
IbarakiDouji said:
Seven said:
I know this has been kind of an issue with MAL off and on for a while but I keep on getting the 400 Bad Request error message when I try to delete this one random email that will not go away and also when I try to make a blog entry. Anyone else having this issue?

I can make a blog entry and delete it, no problem.


I ended up fixing it, one of my extensions was messing with it. Thanks, glad to see it wasn't the site then lol.
May 10, 2020 2:07 PM

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Jul 2011
3921
"internal server error" errors around 3-4 hours ago, was pretty bad. Now works somewhat, but who knows when next down...

"A half moon, it has a dark half and a bright half, just like me…", Yuno Gasai
May 15, 2020 12:17 PM

Online
Jan 2009
92527
well it happened again just minutes ago



May 19, 2020 3:09 PM

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Aug 2017
6901
I hit a 500 Error while trying to submit a forum post. It eventually worked on the 3rd try but still annoying.


My biggest regret: Reading all 200+ chapters of Kanojo, Okarishimasu
May 19, 2020 3:29 PM

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May 2018
2940
keeps happening with me as well, i'd be using the website when randomly an error page pops up, usually if i reload it fixes itself but its just a bit annoying. i thought it was my shitty wifi but i guess not, hope its fixed soon! :)
May 21, 2020 10:29 AM

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Jun 2017
3151
At this point I don't know anymore. Better MAL announce a maintenance to fix this. It's annoying honestly
May 21, 2020 12:09 PM

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Jun 2014
22470
Today's been the worst it's been.

I wasn't able to access MAL at all during the entire first half of today.

May 21, 2020 12:31 PM

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Jun 2013
239
Isn't it just the lockdown increasing the number of users and the infrastucture not being able to scale with it ?

If so, I doubt the owner will increase the website capacity if the trafic is only higher for a few weeks (and not before the next decades if we look a the time required to get a API).
May 21, 2020 12:46 PM
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Dec 2012
18
Luna said:
Here's some information that Kineta posted on Twitter:

Due to an error in our DNS settings, we had to perform a reset at 9:50AM JST. While they are being rewritten globally, users from some regions may still experience timeouts and some images may appear broken for a little while longer. We apologize for the inconvenience.


This makes sense, although I did not see this until I found it here under the forums. I tried the official MAL Twitter and saw no notifications of any sort... I'm curious as to where people are allegedly supposed to find this kind of information when the site itself is down, particularly if it is not being posted on official MAL social media Twitter/Facebook/etc.

MAL works fine on my main computer (no VPN on at the moment), but it is not working on my VPN-protected work computer or VPN-protected phone. If this will be fixed by the updates to the DNS settings, great. If not... well, then this is going to be a problem. ^_^
^_^
May 21, 2020 12:57 PM

Online
Jan 2009
92527
t4ng3 said:
Luna said:
Here's some information that Kineta posted on Twitter:



This makes sense, although I did not see this until I found it here under the forums. I tried the official MAL Twitter and saw no notifications of any sort... I'm curious as to where people are allegedly supposed to find this kind of information when the site itself is down, particularly if it is not being posted on official MAL social media Twitter/Facebook/etc.

MAL works fine on my main computer (no VPN on at the moment), but it is not working on my VPN-protected work computer or VPN-protected phone. If this will be fixed by the updates to the DNS settings, great. If not... well, then this is going to be a problem. ^_^


that was a months ago post you quoted though so the MAL twitter post about that is already buried down there
May 21, 2020 1:16 PM
Offline
Dec 2012
18
deg said:


that was a months ago post you quoted though so the MAL twitter post about that is already buried down there


Oops, my bad, didn't realize it was that old of a quote.

In any case... nothing to do but wait I guess. -_-
^_^
May 22, 2020 9:45 AM

Online
Jan 2009
92527
getting white page again but ye refreshing works
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