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[Resolved] How do I opt out of Manga Store emails?

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Apr 6, 2018 3:09 AM
#1
Offline
Mar 2018
3
I received an email about My Hero Academia's manga being on sale. When I clicked on "To opt out of these emails, click here" I landed on a page full of notification settings, and no clear indication which that email was. Any help?


Mod Edit: Changed title for clarity.
LunaApr 14, 2018 12:59 AM
Apr 6, 2018 3:15 AM
#2

Offline
Oct 2014
14720
Just disable all email notification if it annoys you. But I don't think there were updates for mangas on sale. Did it land you on such a page: https://myanimelist.net/notification/setting
I don't know why people write that they are approachable persons,
if you were you wouldn't be on MAL.
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Apr 6, 2018 4:07 AM
#3
Offline
Mar 2018
3
Iizbakaokay said:
Just disable all email notification if it annoys you. But I don't think there were updates for mangas on sale. Did it land you on such a page: https://myanimelist.net/notification/setting


Yes, that's the page, and if I can't disable that specific email type I will just nuke the whole list of notifications, but I wanted to ask first.
Apr 6, 2018 4:50 AM
#4

Offline
Oct 2014
14720
Baarogue said:
Iizbakaokay said:
Just disable all email notification if it annoys you. But I don't think there were updates for mangas on sale. Did it land you on such a page: https://myanimelist.net/notification/setting


Yes, that's the page, and if I can't disable that specific email type I will just nuke the whole list of notifications, but I wanted to ask first.
yeah, turn email ones off. I knew mal was promoting its manga store but holy hell this is beyond annoying.
I don't know why people write that they are approachable persons,
if you were you wouldn't be on MAL.
----------------------------------------------------------------------------
Extended families or lovers on MAL are a farce.
----------------------------------------------------------------------------
Apr 6, 2018 5:27 AM
#5
Lead Admin
Faerie Queen

Offline
Aug 2007
6423
Baarogue said:
I received an email about My Hero Academia's manga being on sale. When I clicked on "To opt out of these emails, click here" I landed on a page full of notification settings, and no clear indication which that email was. Any help?
Disabling "Site Updates" should prevent you from getting Manga Store emails. However, it's probably best if the Store gets its own Notification entry since you may still want Site Updates without (unrelated to the Store). I'll talk with the dev team about it. Thanks for letting us know.
Apr 14, 2018 1:02 AM
#6
★★★★★

Offline
Sep 2008
19291
You can now opt out of Manga Store emails (promotional emails) in your notification settings.

If you had disabled Site Updates because of this before you can re-enable it now and disable just the promotional emails.
Apr 21, 2018 2:08 AM
#7
Offline
Mar 2018
3
Kineta said:
Baarogue said:
I received an email about My Hero Academia's manga being on sale. When I clicked on "To opt out of these emails, click here" I landed on a page full of notification settings, and no clear indication which that email was. Any help?
Disabling "Site Updates" should prevent you from getting Manga Store emails. However, it's probably best if the Store gets its own Notification entry since you may still want Site Updates without (unrelated to the Store). I'll talk with the dev team about it. Thanks for letting us know.
Luna said:
You can now opt out of Manga Store emails (promotional emails) in your notification settings.

If you had disabled Site Updates because of this before you can re-enable it now and disable just the promotional emails.


Thanks guys. I really appreciate it. :)
May 1, 2018 7:03 AM
#8

Offline
Jun 2012
30
Luna said:
You can now opt out of Manga Store emails (promotional emails) in your notification settings.


I disabled promotional emails a few days ago and still got a Manga Store email this morning.
May 1, 2018 7:06 AM
#9
★★★★★

Offline
Sep 2008
19291
dgw said:
Luna said:
You can now opt out of Manga Store emails (promotional emails) in your notification settings.


I disabled promotional emails a few days ago and still got a Manga Store email this morning.

It seems that some (?) people got another email even though they turned off the notifications for this (someone else made a thread about it too). I've already forwarded this problem to the devs, will post again when I know more.

@dgw: The problem should be fixed.
LunaMay 8, 2018 8:07 AM
May 11, 2018 1:39 AM

Offline
Jun 2012
30
Luna said:
dgw said:


I disabled promotional emails a few days ago and still got a Manga Store email this morning.

It seems that some (?) people got another email even though they turned off the notifications for this (someone else made a thread about it too). I've already forwarded this problem to the devs, will post again when I know more.

@dgw: The problem should be fixed.


What about this manga survey invitation I got this morning? Clicking its opt-out link takes me to the same old notification manager, in which I have turned off both promotions and site updates. If survey invitations don't fit into either of those categories and don't respect either one's setting, I don't know what to turn off now.

For almost six years I've been (mostly) happily using MAL. Why do I suddenly get unwanted emails from the site at least once a week, after all this time? It's very frustrating. :/

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