Where to start. Well first off i think the beginning started off a little slow. You kinda wonder whats going on especially if u do not know who the people online are.
Personally i watched Durarara while knowing the spoiler of who all the online people were.
I found it more meaningful if i knew who they were so that later when they reveal who they are (some in very subtle manners) i wont have to think hard to recall all the things said, instead i already understood.
The main character is rather plain, and its only cuz i knew through a spoiler who he was that i could carry on with the series without getting bored.
But the characters more than make up for any confusing/weird parts.
Kida is a hilarious best friend
Shizuo is just jokes with his throwing things
And i can comment on Izaya for days. He is soo horrible yet sooo lovable :p
i could list a million more i love but those 3 would be the main.
Any how once the big plot comes in and u start to tie together things it becomes very interesting and fun to watch.
And im a big fan of the OP and ED, more specifically Complication the 2nd opening and both endings (Trust me and Butterfly)