For users that can't find the automated password recovery feature, please see here. If you have used that form and still haven't received the email, first make sure you've checked your junkmail. If the email still isn't there, your service provider is likely one of the following, and is blocking MAL's emails:
Recover Password Problems The user with the password recovery problem should join our IRC channel (#myanimelist@rizon.net) using your MAL account name and message a DB Administrator for help. Please note this is the fastest method. If you are unable to join IRC for some reason, a friend can post your username and email address on the account in this thread. Confirmation Email Problems The user with the confirmation email problem should join our IRC channel (#myanimelist@rizon.net) using your MAL account name and message a Forum Moderator for help; they can activate your account. However, be sure to change your email to an address that will receive MAL's emails (preferably gmail). You may also create a new account with a gmail address and post the username of the unconfirmed account here. A DB Administrator will then remove the unconfirmed account to allow you to change your username. How to set up email forwarding for gmail accounts |
KinetaMay 24, 2018 4:27 AM
| Recover Password Problem Username: Keiji Email address: removed |
KinetaDec 4, 2010 11:05 PM
| He should have received something now. Tell him to make sure and check his junkmail. |
| Username: Blackmage_Girl One of those that can't recvive a confrmation email, apaerntly. |
 |
Maho-shonen said: The user's email address was in the first post. The account is removed now. She may remake her account, preferably with a gmail address.Username: Blackmage_Girl One of those that can't recvive a confrmation email, apaerntly. |
Darkplague17 said: I activated it after you messaged me on IRC... which account would you like to keep ^^;Username: Darkplague Couldnt recieve confirmation email so made an account with another email. Need the account "darkplague" removed thanks. |
| While you were trying to create your account yesterday, our site was experiencing incredible lag (on the order of a few hours). Your account was created and has been activitated (petr). All you need to do is sign in. (realpetr has been removed) |
| He should have received something now. Tell him to make sure and check his junkmail. |
| Problem: Password from the first recovery mail didn't work. My friend sent it to me so I could check and he was right. He clicked again to receive another mail but he never received new one... Link to his account: http://myanimelist.net/profile/Wosiu His mail: removed |
KinetaDec 4, 2010 11:04 PM
Kineta said: He should have received something now. Tell him to make sure and check his junkmail. |
| What about the case mentioned by me? My friend still hasn't received anything. |
| That was in reply to your case. I sent him an email via my gmail acct. He needs to check his junkmail. If that still doesn't work, then he's going to have to come on IRC or something. But I need to verify who he is using his email. |
| Yet you're still logging in? What's the problem here? |
| Should be activated now. |
| username: dantev e-mail adress: removed and username: sarahwalker e-mail adress: removed |
KinetaDec 6, 2010 7:41 PM
| I was forced to make a second account after I encountered a password problem in my original MAL account. What pisses me off is that the account I had uses a Yahoo mail, yet when I send a request for password recovery, it says this: The following errors occurred: - Invalid e-mail I don't know, if MAL banhammered Yahoo that many here are forced to use Gmail or something... I am considering to close that old account if nothing happens as this account I am using is only temporary. My original account is this Username: Rebellion Mail: danee_rivera@yahoo.com |
| "My solution to the problem would be to tell frankly that they've got to draw in their horns and stop their aggression or we're going to bomb them into the stone age." - General Curtis E. LeMay |
| It's because you entered the wrong email. The email you entered (and have listed for me here) does not match what you have listed on your account. Hence: invalid e-mail. Try the email you signed up with... |
| Hello :) I'm writing from my friend's account. I could no confirm my account. The e-mail you sent to me said I have to click on a link, but the link is not clickable. I tryed to copy and paste it on the browser, but it said "Invalid key provided or user has already been authorized." Then I clicked "Resend Auth Key", but it said the username could not be found. I tryed to register again but there was the same problem. The username was Nohay |
| I activated the accounts that hadn't been activated already, who knows if they'll actually get used. Either way. |
| I removed the acct, so you can change your username to that now if you like. |
| My friend seems to have the same problem... username: Rainbowdragon email: Rainbowdragon@gmx.de http://www.abload.de/img/malxdav.jpg He registered, clicked the key... Got an error, but later was able to log in... No he is often been kicked out.. And if I want to visit his animelist, its sometime possible and sometime shows an error?! (see Link) |
     |
| Account problem. username: sleeperina e-mail: thelightppfl@gmail.com My account has been hacked, so someone else changed my pass and I can't enter now. It would have been easy if my e-mail wasn't hacked at the same time. So I no longer have access to the e-mail address I was registered with. Is there any solution? (If not, can it be possible to make a screenshot of my anime list, since that hacker made it private, and then delete the account...?) |
| @YaminiZouren: Should be fine now, it was caused by the servers lagging. @Paperfly: Sorry, I can't do anything for you. The current e-mail used with the account doesn't match the e-mail you provided and if I can't verify it's actually your account, my hands are tied. Use a more secure password for your accounts in the future? |
| Fixed. |
| You're giving me the wrong e-mail here, the e-mail associated with the account Aquilla is from hotmail, not yahoo. Look into that and then get back to me. Not deleting your new account for obvious reasons... |
| I can't verify it's your account unless you have access to the e-mail associated with the account, sorry. So either you need to remember the password to the user 'Aquilla' or you need to figure out how to access that hotmail account. I believe it's your account but I can't be 100% sure, so my hands are tied. |
| Ok, great :) Be sure to change the e-mail on your account, so you don't have this problem again. And by e-mail, I mean this one, not the one visible on your profile: http://myanimelist.net/editprofile.php?go=myoptions |
kuroshiroiFeb 8, 2011 10:20 AM
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