Forum Settings
Forums
New
May 13, 2022 6:39 AM
#1

Offline
Apr 2021
106
I've recently changed my name so I thought to use the /mal command in the discord but the bot said "There was an error retrieving Zr0#2085 (638691703---04)'s account information: . Please try again later." Please help
May 13, 2022 4:14 PM
#2

Offline
Aug 2018
148
I am the developer for the bot. I will take look into this issue.
May 13, 2022 4:18 PM
#3

Offline
Aug 2018
148
It seems that the access token that links your Discord and MAL account is invalid. I'm not sure why this is, but you can fix it by re-establishing the link by using the /malset command.
May 13, 2022 7:15 PM
#4

Offline
Apr 2021
106
Uchuuu said:
It seems that the access token that links your Discord and MAL account is invalid. I'm not sure why this is, but you can fix it by re-establishing the link by using the /malset command.

I also tried that but the bot said "You already have a MyAnimeList account linked. No double-dipping" so I tried to use the /malunset command but the bot said "This interaction failed"
May 13, 2022 7:26 PM
#5

Offline
Apr 2021
106
Maybe I should've unset before I changed my username
May 13, 2022 7:27 PM
#6

Offline
Aug 2018
148
2KD-FTV said:
Uchuuu said:
It seems that the access token that links your Discord and MAL account is invalid. I'm not sure why this is, but you can fix it by re-establishing the link by using the /malset command.

I also tried that but the bot said "You already have a MyAnimeList account linked. No double-dipping" so I tried to use the /malunset command but the bot said "This interaction failed"

The /malunset command is for moderator use only, apologies for the confusion. I have deleted your records entirely. You should be able to /malset now as normal.
May 13, 2022 7:42 PM
#7

Offline
Apr 2021
106
Uchuuu said:

The /malunset command is for moderator use only, apologies for the confusion. I have deleted your records entirely. You should be able to /malset now as normal.

Alright, problem solved, I tried the commands again and it works. Thanks a lot!
May 14, 2022 6:36 AM
#8

Offline
Aug 2018
148
No worries - happy to help. You can always contact Modmail by DMing the bot for faster support if needed.

More topics from this board

» Why is Myanimelist not working in Dubai?

ConstantReader - Oct 11

1 by -DxP- »»
3 hours ago

» App Not Working

Reecey91 - Oct 7

16 by 1bubb1 »»
Oct 11, 1:11 PM

Sticky: » Club President Request Thread ( 1 2 3 4 5 ... Last Page )

Kineta - Aug 7, 2010

784 by meowyy23 »»
Oct 11, 12:22 PM

» How do I transfer all my Anime onto a different account?

REKT - Dec 10, 2014

15 by Thunder_lol »»
Oct 10, 2:58 PM

» How can I see the date I added an entry to my list? (if I didn't mark an episode as watched)

EterTC - Feb 14, 2023

24 by ShaggyZE »»
Oct 10, 7:57 AM
It’s time to ditch the text file.
Keep track of your anime easily by creating your own list.
Sign Up Login