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Recover Password / Confirmation Email Problems

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Apr 20, 2011 8:52 AM

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4295
I activated the account, i.e. you don't need the confirmation e-mail, so all you need to do is remember your password.
Apr 20, 2011 11:06 AM
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Apr 2011
3
Username: Kasch

Forgot my Password. But if i want to request the PW, it says, my e-mail is invalid.
If I want to register with my E-Mailadress, it says the adress is in use.
But if i want to request my Username, it says, no Username can be found.

Pleas help :D
Apr 20, 2011 12:31 PM

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@Kasch-kun: PM me the e-mail you think is associated with the username Kasch and if it matches, I'll send a new PW to that e-mail address. If it does not, I can't help you.
Apr 20, 2011 1:38 PM
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Apr 2011
3
You must be a member for at least 3 days before you can send a message.

God damnit :D

Ok, i'll send you the PN in 3 days ^^
Apr 20, 2011 1:47 PM

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lolwut, really? You can post it here if you want but I wouldn't really recommend it and it doesn't look you should be in a hurry, other account has been inactive for 3 years so...
Apr 20, 2011 10:56 PM
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Apr 2011
3
E-Mail: removed

Yes, i was inactive, but now i'm back :)
kuroshiroiApr 21, 2011 2:53 AM
Apr 21, 2011 12:42 AM

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Ok, sent.
Apr 24, 2011 12:58 PM

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65
My friend can't recover his password, I tried PMing one of the DB admins a few days ago but neither one of us got any response.

Username: Wiseguy
email used to register: removed

Can you help?
kuroshiroiApr 24, 2011 1:04 PM
Apr 24, 2011 1:04 PM

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E-mail sent.
Apr 25, 2011 4:34 PM
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Apr 2011
3
i requested my password before i knew that my email was invalid, so should i do the same thing that Kasch-kun did?
Apr 26, 2011 1:29 AM

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4295
Sure, just pm me the username and e-mail associated with that username and I'll e-mail a new password.
Apr 30, 2011 12:21 AM
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Apr 2011
13
Username: sekhmet92
Problem: Cannot authorize account ["Account does not exist" or "you already verified"]

Could you fix it? I like that nick more than this one I have :)
Apr 30, 2011 3:43 AM

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4295
There is no user with that name... try registering again with it?
Apr 30, 2011 8:18 AM

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4052
...or just change your username here:
http://myanimelist.net/editprofile.php?go=myoptions

I am a banana.
Apr 30, 2011 8:18 AM
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Apr 2011
13
Thank you all. I didn't think about changing nickname in that way [I guess I'm silly e.e].
sekhmet92Apr 30, 2011 8:23 AM
Apr 30, 2011 9:46 AM

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saka said:
...or just change your username here:
http://myanimelist.net/editprofile.php?go=myoptions
lol, d'oh!

I was afraid the username might have been lost in the ether, I've heard about that before but no matter.
May 13, 2011 9:58 AM
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May 2011
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I couldn`t confirm my first account so i made new one with another mail. I found out it`s possible to change username, so i would like you to delete my old account so i could use that nickname.
account to delete:
username: spiderk
email: removed

Edit: Thanks for help.
spiderkMay 13, 2011 11:55 AM
May 13, 2011 10:57 AM

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I activated your old account, could you please send me a pm or a comment with it and I will remove it.

Edit: You're all set.
kuroshiroiMay 13, 2011 11:34 AM
May 15, 2011 10:59 PM
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May 2011
1
I am having trouble reciving the email with my lost password. ^^

Username: Code-Nyoro-n

Email: into_my_labyrinth@sbcglobal.net

Thank you very much for the help!
May 16, 2011 1:48 AM

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Sent.
May 28, 2011 12:44 PM
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May 2011
1
I couldn't confirm my first account, i haven't recieved the -mail for confirmation. :-/
Can u activate my old account (or resend me an e-mail for the confirmation) and delete this new?
thx.

Old account:
login: Yupa_
e-mail: yupa1989@email.it

new account (to delete):
login: xyzxyz (is the account I'm using now)
May 31, 2011 2:00 AM

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4295
I activated your account, please send me two PMs (one from each account) once you've logged in and I'll remove it.
Jul 7, 2011 12:42 AM
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Jul 2011
1
Recover Password Problem
Username: can't remember
Email: zaelryn@earthlink.net
Jul 7, 2011 1:25 AM

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4295
We can't search for e-mails, yet. Sorry.
Jul 23, 2011 7:23 PM
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Jul 2011
1
password recovery problem
username: markekraus
email: myanimelist@markekraus.com

never receives the email.
Jul 24, 2011 12:24 AM

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4295
Sent a new password to that address.
Jul 25, 2011 6:47 AM

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Jul 2011
2
Extra account name: caql9vin
If you can delete this, I no longer require it since the account's email address wasn't receiving emails from MAL.
Jul 25, 2011 8:32 AM

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Please send me PMs with both accounts and I will delete the dupe. I activated the other account, so you should be able to access it.
Aug 8, 2011 3:59 PM

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Aug 2011
53
I can't Pm yet since I just made this account.

My other account which is iRumy3 the email is not valid any more for it and I don't remember my password, is it possible that you can change the email address for that account to the one I am using on this account?
Aug 8, 2011 5:03 PM

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Nope, if you can't access it, I won't touch it.
Aug 8, 2011 8:03 PM

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Aug 2011
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kuroshiroi said:
Nope, if you can't access it, I won't touch it.


Damn that means I lost everything, no other way to prove that its my account?

If nothing I will just re-add everything I guess.
Rumy3Aug 8, 2011 9:06 PM
Aug 9, 2011 3:03 AM
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Aug 2011
1
I have never got the email with the activation code. My username is Aqualuna (now I'm writing from my friend's account), I have tried to have the activation code resent to my email but never get anything. What to do?
Aug 10, 2011 5:17 AM

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Redrumy3 said:
kuroshiroi said:
Nope, if you can't access it, I won't touch it.


Damn that means I lost everything, no other way to prove that its my account?

If nothing I will just re-add everything I guess.
It might be possible to reactivate your e-mail account. Some people have done so in the past with great success. You can't prove it's your account without having access to either it or the e-mail associated with it.

@AWGG: I activated the account. Make sure to change your e-mail to something like gmail or at least make sure it's the correct e-mail. MyAnimeList e-mails are sometimes blocked by e-mail providers.
Aug 10, 2011 12:55 PM
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Jul 2011
1
Thank you very much.
Aug 11, 2011 4:00 AM
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Apr 2008
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Recover Password Problem
Username: Kamii-sama
Email address: bring_on_devil@web.de
Aug 12, 2011 5:56 AM

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Sent and you're welcome, Aqualuna :)
Aug 14, 2011 3:56 AM
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Aug 2011
3
I tried t o sign up with another email, it wouldn't let me says, I allready have an account with it. Though, when, I go to recover my password and name. It says there is nothing associated with that email address. Could you please shed some light on this please?

The email is :trigunsgirl84@yahoo.com

Thank you!
Aug 15, 2011 6:13 AM

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4295
I'm going to need the username too, since we can't search by e-mails, yet.
Aug 15, 2011 9:15 AM
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Aug 2011
3
I think it was TrigunsGirl
I am not even sure anymore thats what i wanted to find out.. when i tried that it said no too. Every name, I can think of it said no.... So, I am kinda at a stalemate...Thanks for the help anyways. I do appreciate it.
Aug 17, 2011 1:09 PM

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4052
a user in irc requested an email change and password reset, already verified

user: kanako75
email: baconbitz07@sbcglobal.net (outdated)
new email: nbacon@uoregon.edu

I am a banana.
Aug 17, 2011 3:39 PM
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Aug 2011
2
I can't receive a confirmation mail for my first account, so I signed up with my alternative gmail address. Could you please authorize it (and delete this one)? I'll then change the address.

user: muflax
email: mail@muflax.com

Thanks!
Aug 18, 2011 3:23 AM

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@saka: I can only e-mail the original e-mail, not the new one. So unless the user still has access to the sbcglobal e-mail address, my hands are tied.

@mu_flax: Authorised. Send me pms with both accounts (or profile comments) and I'll delete mu_flax.
Aug 18, 2011 9:47 AM
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Aug 2011
2
@kuroshiroi: Thanks, but I must've reset my password in an attempt to get an authorization and so can't log in (and can't receive the recovery mail because the address doesn't work). Can you reset the password for muflax or change the address to muflax@gmail.com so I can do it? (Proof that I own the domain behind mail@muflax.com, the non-working address.)
Aug 18, 2011 10:37 PM

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4052
It seems that mal emails, incuding the recovery mails, are being blocked by a lot of sbcglobal. The GorillaNation mail servers that mal piggybacks on are blacklisted by SORBS (one of the major email blacklists) based on spam reports, so it's likely they subscribe to that list or have one of their own from users reporting mal email as spam.

The user I mentioned above was unable to receive mal email at the sbcglobal address (presumably because sbcglobal subscribes to the above blacklist) but still had access to the account. I sent an email directly with a secret phrase and confirmed the address.

Please reset the password for kanako75 and send to either address (not through mal if you use the old one, but another server or send to me to forward), thanks.
sakaAug 18, 2011 11:06 PM

I am a banana.
Aug 19, 2011 3:10 AM

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4295
Sent new passwords to both addresses.
Aug 23, 2011 9:31 AM
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Apr 2008
2
My friend keeps having problems with her email address.. She had already changed her password, but now she, again, can't log in and whenever she tries to recover her password it says that her email address is invalid :/

So.. another new password, please?

Username: Kamii-sama
Email address: bring_on_devil@web.de
Aug 25, 2011 3:09 AM

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Sent, sorry about the delay. I blame MAL going down when I tried to respond a few days ago.
Aug 30, 2011 4:36 PM
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Aug 2011
4
Recover Password Problem
Username: Clotho
E-mail: parachi@ymail.com

I can't access my original e-mail. Yahoo is being fucky. I've waited two weeks for their support to contact me to no avail.
crappitycrapAug 30, 2011 4:40 PM
Aug 31, 2011 2:58 AM

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Can you access that e-mail account or are you just not getting the password recovery e-mails? I can manually send you a new password but if you can't even access it, I won't bother.
Aug 31, 2011 6:41 AM
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Aug 2011
4
I can't access it. Is there no hope?
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