| I hope API will be fixed soon ;w; |
| worrying about being hacked? multi-factor auth? jeez, weebs sure are scared to lose access to some list with titles in it |
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| Wait....something is broken/disabled again? Does....does that mean....can I?...should I? |
denpanosekai said: The official app works, I checked it out as I had it installed before they de-listed it.TentacleMaster said: @Xinil, What was the reason for de-listing the official android mal app as that was working. For users who currently have it installed there was no issues with it but I guess it was using the new API. Will that be reinstated or will it be later on when new API releases? I guess even the official app went through the same API as 3rd party apps so it must be broken too. |
| I may have sent DeNA a mini essay on my disappointment due to their lack of communication and lack of details on everything that's been going on. As a daily user and former staff member, I would absolutely hate to see this website go down due to poor communication and questionable decisions. I've seen many people in Facebook groups over the last couple days say they're going to stop using MAL due to the applications being disabled and no ETA on when they'll be back. This website relies on users coming back regularly. To have such minimum communication on something so major seems like a poor decision. If there were a "vulnerability in the API" I think the users deserve to know what this "vulnerability " was as our information could have been possibly compromised. Just saying there is a vulnerability tells us close to nothing. Thank you @Kineta and @Xinil for communicating with us as much as you can and as fast as you could since DeNA didn't make a statement even after two full days. Having this bit of clarification is extremely appreciated. The lack of communication from DeNA really shines here. I really hope it improves from this point forward. |
KatsuraMay 26, 2018 8:33 PM
| Thanks for filling us in when they failed to do so. Hopefully this is all resolved and settled sooner than later... |
 “Don’t just mindlessly judge people as you please.” – Rin Okumura “Your past shouldn’t stop you from achieving your goals and dreams.” – Rin Okumura |
SylakentH said: Thanks @Xinil and @Kineta (and of course all moderators) for keeping us informed. It just straight out sucks to be left out in the dark, it feels like DeNA doesn't care about the community +1 Yes, it was frustrating, and still is. I only use one 3rd-party app (MALgraph) and it's annoying it doesn't work now, I can only imagine what it's like for those that use several. It sucks that the Mods are catching much of the crap over this and it isn't even their fault. Middle-management is not easy, especially when people at the top remain silent when issues like this arise. Here's hoping Owners step up and start acting like they care. |
 You're never too old to watch anime. If I ever stop watching anime, check my pulse I'm likely dead. I wake up with coffee & anime, I go to sleep with coffee & anime. Sorry if my sarcasm is bad, it's not my first language. |
| I do not really think about it, as long as this can make the myanimelist even better |
 |
Accelerator10 said: why not allow users to download their account information as a backup like on facebook etc? If you mean saving what's in your list, you can export them into an .xml file by opening your list and clicking Export in the sidebar. You can then import it back in by going here: https://myanimelist.net/import.php. |
| Are there actually moderators still on the site? The manga database has stagnated for months and the site never seems to try improving anymore regarding policies or amount of information in the databases. :( |
| I Want to ask, Do MyAnimeList had An Official Github Repo? If it's exist then, Give me the link, Maybe i can help something? >\/< |
StormSky92 said: I know this was going to happen the moment DeNA bought MAL. I dunno what is worse though, the neglect from CraveOnline or this mess from DeNA. BioZap43 said: I Want to ask, Do MyAnimeList had An Official Github Repo? If it's exist then, Give me the link, Maybe i can help something? >/< They had some stuff semi-public with the new API they were working on, but that's now closed. The actual website code has always been closed and they even turned down offers from others, including me, to help with the code. I doubt DeNA is going to suddenly open things up after what happened currently. |
| Developer, sysadmin, and anime addict. Have an Android smartphone? Try Atarashii! |
| About time! I am not pleased with how the team handled the situation and this post was long overdue. It was unwise trying to wait for DeNA to come out with an official statement, when the staff should have gone into a damage control mode (i.e. make an unofficial statement or equivalent) instead of keeping us (the users) in the dark over the past few days. Whatever excuse you may come up with is unacceptable. For someone who watches more than 30+ shows in a season, the need to manage such massive list is crucial and API are akin to the main Pillars of support. With the indefinite suspension of MAL API support + the website's cluttered & aging interface, I don't have much choice but to look elsewhere. The painstaking effort to manually update my list by going through each individual shows are not worth the time. I'm calling it a day; going to cancel my MAL Supporter Sub next month and migrate to AniList. Initially when I enrolled with the program, my intention was to see MAL improve overtime but what they did 3 days ago was the opposite. Though AniList lacks in features compared to MAL, the API support is superb and I love the minimalist look of the web. Still getting the hang of it but I'm positive they will get better overtime. Nonetheless, thank you MAL for the amazing few years (though I joined the party late). It was thanks to MAL that I took my anime viewing-ship & interest to another level. However, the event that transpired in the past few days was truly unfortunate. Maybe I'll reconsider returning to MAL in the future if the new API EVER gets released, since MAL still holds a special place in my heart. |
GokuNazzMay 26, 2018 11:16 PM
| Man, I was wondering what all those restarts on my account and all were. Luckily, I sorted it out. Not once have I felt like it was MAL's fault for this. To the mods It is really messed up and unbelievable that DeNA has not released a statement or done anything to help you guys. That is really bad customer service and unprofessional right there. As someone who is majoring in Communication Studies in college, yeah that is really messed up. Thank you dear moderators for doing your best to keep us in touch with what's going and all. (*gives the MAL staff milk and cookies). To the customers of MyAnimeList For those of you who have been respectful to the mods during this time, thank you. To those of you who have been sending angry e-mails, stop it! You do have the right to be upset about this, but it's not always the moderator's fault that things happen. These kind of things happen all the time. It's how we keep getting back up and work towards fixing the problem that count. I'm sorry for everyone who had to go through this. Well, that just about sums up my thoughts here. |
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| My account still works with-out having done anything since it's email log-in. Do I just leave it as is? |
  ~ |
Prim3 said: My account still works with-out having done anything since it's email log-in. Do I just leave it as is? If you're logging in with the Twitter, Facebook, or Google options then you are fine. If you use a username/password, then you should change your password. It's a good idea to do so at least once a year anyway. |
| Developer, sysadmin, and anime addict. Have an Android smartphone? Try Atarashii! |
| Thank you for the updated information. |
 Yahallo! Yatta! Baka! <!  "Humans, your existence was a mistake. Conflicts, lies, jealously, greed. You once caused me to lose everything and today I will devour everything... Because I am the Valkyrie Goddess"> |
| I do hope this problem will be fixed asap. I really prefer to update my list with an app on my phone, rather than being online on the site. Anw, does MAL have an official mobile app? Im looking forward for it. |
| Anyway, if there's no chance of winning, let's go out making fun of it! ~ Adult Suit (One Ok Rock) |
| "We think your information is safe" Great, how reassuring for MAL supporters... Frustration with the apps aside, how about peoples payment information? Should we be replacing our credit cards? Basically you're saying you don't know and don't know when you'll know? Great to know that the mods can't do anything and some mystery company owns the site. Was this malfunction due to the US change in privacy policies or was it a security breach? |
| I am glad we could finally make an announcement! The last couple of days have been worrying to many users, so it's nice to get something out. To be honest, when I saw the password reset, I thought it wouldn't be a big issue for the users (I was done in 2 minutes). If anything, after a bit of hassle, everything would be back to normal and because of my own mindset, I thought people wouldn't mind all that much. I tend to trust such things on various sites (though this was a bit aggressive...), because most of all, they want their buttocks covered so they wouldn't do anything to rock the boat unnecessarily. I suppose that's way too casual for many people though and probably way too trusting :'D However, I didn't realise how many people had missing/removed/forgotten emails, or problems with the e-mails MAL sent, or problems with MAL itself with "incorrect username/password" notices. I have been checking the threads and I could see how people were losing trust, especially when there was no solid explanation. Adding the problems with the 3rd party apps on top of that, it only makes sense people would be angry. I've been reading various theories and I realised that couple of them I would have thought myself had I been a casual user, because they made sense (as a moderator, I just trust the system here more so I leave the conspiracy theories aside until solid proof). It honestly is a very sudden change and one that no one appreciates. I will miss my PocketMAL and most of all, I will miss MalGraph (I was working hard on my 2.500 completed manga achievement *sob*). It's a shame everyone was left in the dark, but most of all, the 3rd party developers. If I were them, I'd want to slap someone at least. So they definitely deserve a lot of cookies! Part of my post is my appreciation for Kineta. For most people that don't know her she may seem like this faceless admin that may not care about the community as much as others and runs the site however she wants. However, she always tries her hardest and the past few days have taken a toll on her because she was really upset and worried. She always tries to help, although she also gets the more hate which is not surprising to anyone, I guess. I just wanted to put that out there, because I saw her frustration with all this stuff. Now, I also read the posts in this thread and I kind of disagree with some. I am not quoting, because it's a pain to find the posts again, but the one thing that stuck on me was how someone expected the site to sink after MAL was sold to DeNA because it's not the first time an owner sells to a company and the company drives it to dust. Thing is, MAL was already sold to Crave yeaaars before DeNA, which is also a company and one that did almost absolutely nothing for MAL other than fix bugs months later and answer to users with the usual PR nonsense. I think MAL survived then just by the sheer effort of the MAL staff (I came along just one year before DeNA, so I'm not really talking about me, just in case someone thinks I'm boasting :P) who kept the site at a good standard. So, I want to believe that DeNA can't bring MAL down so fast. Despite their lack of touch with the community, I think they have done some interesting stuff to push MAL further along (like the seasonal page. It may seem obvious, but trust me, Crave would have never bothered.), but I also see that MAL's relationship with DeNA is sometimes "1 step forward, 2 steps backwards, 2 steps forward, 1 step backwards" with them. One can only hope that this will be a breaking point for them and things get better! Of course my post isn't meant to just glorify MAL. Everyone who is fed up with it and/or had found better alternatives, they should do as they please. I just have a soft spot for MAL and I genuinely think it's great and so, I wanted to share my point of view. I only wish for the new API to come ASAP and finally move on to greater things. PS: Though my plan will always be one; let's buy MAL ourselves, mwahahaha. |
MaffyMay 27, 2018 2:49 AM
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| Thanks for the explanation and the heads up. Hopefully it all sorts itself up and works out in the end for go' ol' MAL. |
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