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Apr 29, 2013 2:09 PM
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Same problem.

Windows 8, Chrome & Firefox 20
India
 
May 1, 2013 12:44 AM
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how can i watch this anime's?? no idea XD
 
 
May 1, 2013 9:46 AM

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Divin3Wind_ said:
Hi, am from Singapore, but it seems that the suggestions in changing the proxy don't seem to work for MacBooks.

Anyone have a solution for this?


I use MacBook, and proxy server works for me.
You don't really need to use proxy.singnet.com.sg if it doesn't work, you can use any free public proxy server from some other country where MAL works.

Try using one from this website:
http://www.hidemyass.com/proxy-list/
 
May 3, 2013 6:39 AM

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I'm still having a "cookies" problem. it's almost 1week already.

I'm from Philippines~ I'm using Firefox.
 
May 4, 2013 1:28 AM
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Chrome

Problem with staying logged in.

Almost every time site gives me: "We've had a problem keeping you logged in. Please clear your cookies, close your browser, and try again to log in"

Ofc clearing cookies did not help. Same thing happens on mobile opera/skyfire
 
May 5, 2013 8:40 AM
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I'm having a "We've had a problem keeping you logged in. Please clear your cookies, close your browser, and try again to log in" problem.

Browser Chrome
From Turkey
 
May 6, 2013 7:44 AM

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Melodyflames said:
from singapore.. i used th hotspotshield vpn and it works


OMG Thank you for this suggestion!!! I finally got in!! After more than 5 months I can finally login at home... *crys*
 
May 6, 2013 1:56 PM
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Finally a solution
it worked for me thanks a lot Melodyflames ^^
 
 
May 7, 2013 9:22 AM

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its good because sometimes we need to clean the rubish
Signature removed. Please follow the signature rules, as defined in the Site & Forum Guidelines.
 
May 8, 2013 12:42 AM
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Any other solution rather than using a VPN? I have been locked out from my account for about 1/2 a year. Finally able to log in from my corporate network. Im connecting from Singapore
 
May 8, 2013 2:05 AM

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lowyb1 said:
Any other solution rather than using a VPN? I have been locked out from my account for about 1/2 a year. Finally able to log in from my corporate network. Im connecting from Singapore


ATM, no. Trying to contact Xinil for help but he's a little busy.
 
May 8, 2013 5:02 AM

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im from Romania and i keep gheting the clear your cookies thing but its all cool i just have to log in evry time i restart my pc not a big deal im just leting you guys know just in case !
 
May 8, 2013 8:36 PM

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mikhailn said:
lowyb1 said:
Any other solution rather than using a VPN? I have been locked out from my account for about 1/2 a year. Finally able to log in from my corporate network. Im connecting from Singapore


ATM, no. Trying to contact Xinil for help but he's a little busy.


Please do whatever you can. I sent him a PM two weeks ago but he hasn't replied yet. This is really killing a big part of the site. It MUST be gone. :(
Open to chat about any storytelling related subject as long as it's clever and respectful.
Myanimelist
 
 
May 9, 2013 5:44 AM

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Is this issue is ever going to be solved? I'm this close to quitting MAL
please fix it ASAP and no I don't want a temporary solution
What's so hard about fixing this issue and its taking this long?
 
May 11, 2013 9:33 AM

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I also have a problem with staying logged in for a while now. It happens several times a day.

I'm from Turkey and using firefox.
 
May 11, 2013 5:06 PM

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This may not have to due with this but today my avast thinks every MALl page here is a virus... :/
 
May 12, 2013 3:39 AM
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Yeah I have the same problem every time I use the site I have to log back in.

I use Chrome

I'm from Ireland
 
May 12, 2013 6:34 AM
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Same problem.

Philippines
Chrome Version 26.0.1410.64 m
Windows 7 Professional

I've just ignored it for the past few months.
Though it's getting annoying how it's still broken.
 
 
May 13, 2013 3:38 AM

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Me too. Same problem.
Cookies
Chrome Win7x64

and I just noticed, it seems that the signature isn't updating too?

Philippines
Modified by stellefreie, May 13, 2013 3:43 AM
 
May 13, 2013 4:07 AM
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It's even getting worse. :/ Up until the last time I visited MAL I "only" had to log in each and every time again. Now I even had to manually delete cookies. When I tried to log in and was redirected to /panel.php I was told I first had to log in to view the page. -.-

I really love the service MAL offers and it would be really sad if this manner of seemingly ignoring* annoying problems and disimproving the page continues to a point it forces the community to switch to another service.

*seemingly — maybe you're working hard on it and just don't tell us. idk. if you do, sorry for all the ranting. but then why not just tell us you're working on it?
 
May 15, 2013 5:09 AM
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Anyone knows of any good alternative to MAL so i can port over?

MAL is broken and can't really be considered a website at all if you cannot login without using a proxy or VPN.
 
 
May 18, 2013 10:54 PM

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Funny thing, I waited for months before clearing my cookies and while I hadn't done it yet, MAL only asked me to sign in cause of the "cookie problem" max once a week. Maybe even not that often. Didn't even annoy me that much (hence me not clearing the cookies right away).
Then I finally opted for clearing cookies and now MAL has the "cookie problem" every day...

Location: Estonia
Browser: Chrome
 
May 20, 2013 3:17 PM

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I wonder if they'll ever fix this problem. I literally have no alternative place to go to.

and I love this site for managing my anime/manga.
 
May 21, 2013 8:08 AM

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I have to re-login after several minutes of absense.
Also, if I enable "remember me" option and try to log-in, it fails, I am moved to my panel and get a message "you don't have access to this page" (or something similar).
EDIT: Nevermind the latter, it worked alright just now.
Modified by OneMore, May 21, 2013 12:01 PM
 
May 22, 2013 1:17 AM
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Thanks and finally got to login back into the community :|
 
 
May 22, 2013 1:42 AM

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datsui said:
Thanks and finally got to login back into the community :|


With or without using proxies or vpn?
 
May 26, 2013 12:17 PM
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Guys seriously are u trying to fix this problem
I can't stay logged in for 1 min ,one click on any link and I get kicked out and then I try to log in again and It doesn't let me to ,only after raping the log in button I can finally log in
and then again I get kicked out after 2 to 3 clicks if not 1 if I was lucky
at least just say if u can fix it or u cant for any reason so I can know to leave the site or wait cuz I really like MAL

Chrome
Iraq

I logged in about 15 times just to post this replay
probably I will get ignored, but thank u in advance :D
 
May 26, 2013 8:09 PM
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I have to re-login everyday cause i have "cookie problems"
Anyone knows if they are gonna fix it soon? I'm having this problem for weeks and it's annoying me a lot... I'm not even updating my lists anymore

I'm using Google Chrome, and I'm from Brazil.
 
May 27, 2013 7:44 AM

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I haven't been following this, but I guess it's those outside the US (or North America?) who are experiencing login issues? I also have to keep logging in, but maybe only once or twice a week...
 
May 27, 2013 8:51 AM
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Having this problem in a while and it's bothering me.

Location: Malaysia
Browser: Firefox
 
 
May 28, 2013 12:51 AM

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Really, this problem is freaking me out too. I'm totally not logging these days because of this bug. Unfortunatelly though.

Hope you solve this fast...
 
May 28, 2013 10:00 AM

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mikhailn said:
I recommend setting a proxy for those in Singapore who cannot log in

1. in Google Chrome -> Settings -> Show Advanced Settings -> Change Proxy Settings
2. LAN Settings -> tick Use Proxy Server for your LAN
3. Address: proxy.singnet.com.sg
Port: 8080

Let me know if it works


Thank you. finally can login.
 
May 31, 2013 6:50 AM
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Sorry! We've had a problem keeping you logged in.
Please clear your cookies, close your browser, and try again to log in. Thanks.

I clear cookies

help plz :(
 
Jun 4, 2013 2:53 PM

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Only just today got this problem, took me 20+ tries to get logged in...
Location: United Kingdom
Browser: Google Chrome
 
Jun 4, 2013 4:48 PM

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I've been having this problem, and I'm in the US. I get logged out every other day or so. Doesn't matter what browser I'm using.
 
Jun 6, 2013 10:32 AM

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I try to login using Chrome but it says I have to clear my cookies.
I cleared my cookies I still had the same problem.
Also when I try to login it tells me I need to login to see the page.
I'm like: I'm trying to!
I hope you guys can fix it soon.
 
 
Jun 7, 2013 2:29 AM
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Woha :O — I just opened MAL from a different IP than yesterday and did not loose my session. Strange exception or is this finally fixed?

If not, just to let others know: hummingbird.me (they switched from .ly to .me) could soon be a suitable MAL alternative. :)
 
Jun 7, 2013 11:39 AM

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IllDepence said:
Woha :O — I just opened MAL from a different IP than yesterday and did not loose my session. Strange exception or is this finally fixed?

Yeah, seems fixed! I didn't loose session after IP change too!
 
Jun 7, 2013 9:11 PM
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i gave it a try and i didn't lose my session too :o
 
Jun 8, 2013 2:26 AM

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Been facing the issue for over 6 months. Country - Bangladesh
 
Jun 8, 2013 4:32 PM

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Seems fixed? I hope it won't ever come back.
Open to chat about any storytelling related subject as long as it's clever and respectful.
Myanimelist
 
Jun 9, 2013 6:12 AM
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The authentication code has been updated in the last few days. These updates should now:
- no longer logout users with dynamic IPs (changing once every 24 hours, etc.);
- allow users with hyper-dynamic IPs that change on successive page loads to remain logged in.

I apologise that this issue took so long to be fixed. All of your posts in this thread helped to encourage Crave to change our authentication system, so thank you for your feedback. The intention was to keep the site secure after our terrible hacker experience and I believe the number of users this would impact was underestimated.

If you are still having problems, please:
1. clear your cookies
2. check "Keep me logged in" if you are using your home computer.

If this doesn't work, please give a detailed description of what is happening (how often you are getting logged out) and if this problem is fixed in different browsers. If you can't remain logged in long enough to post, then please join our IRC channel and send me a message.

Thank you all for your patience over the last months and my apologies again for the very long delay.
Modified by Kineta, Jun 9, 2013 6:17 AM
 
 
Jun 9, 2013 12:05 PM
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Thanks for fixing this. I had lost all hope for it ever getting better, so it will take a while to for me to truly understand that it really happened, but it's a good thing that you finally made this decision.
 
Jun 9, 2013 8:23 PM

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Many thanks for solving that issue :)
New profile design sucks.
 
Jun 9, 2013 11:11 PM

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I haven't had to log in again recently due to the previously mentioned cookie issue. Thank you all!
 
Jun 11, 2013 1:16 PM

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Kineta said:
The authentication code has been updated in the last few days. These updates should now:
- no longer logout users with dynamic IPs (changing once every 24 hours, etc.);
- allow users with hyper-dynamic IPs that change on successive page loads to remain logged in.

I apologise that this issue took so long to be fixed. All of your posts in this thread helped to encourage Crave to change our authentication system, so thank you for your feedback. The intention was to keep the site secure after our terrible hacker experience and I believe the number of users this would impact was underestimated.

If you are still having problems, please:
1. clear your cookies
2. check "Keep me logged in" if you are using your home computer.

If this doesn't work, please give a detailed description of what is happening (how often you are getting logged out) and if this problem is fixed in different browsers. If you can't remain logged in long enough to post, then please join our IRC channel and send me a message.

Thank you all for your patience over the last months and my apologies again for the very long delay.


After 3-4 days of smooth use of the site, I just got logged out out of the blue. Tried logging in by checking "always remember", failed. Logged in without checking it, intentionally logged out and this time successfully logged in "always remember" checked.

When the problem was here, checking "always remember" sometimes caused you to fail to log in. Like this. The fact that it worked at the second time is good, but there's a fair chance that problem is back.

Have you made any changes after the fix? Did you revert back?
Open to chat about any storytelling related subject as long as it's clever and respectful.
Myanimelist
 
Jun 11, 2013 3:05 PM
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Topic Locked.

Please see this thread for the latest updates on this issue.
 
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