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Apr 6, 2013 6:58 AM
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same problem here:

"Sorry! We've had a problem keeping you logged in.
Please clear your cookies, close your browser, and try again to log in. Thanks."

mumbai (india), windows 8, google chrome

and btw, clearing cookies doesn't help

hope i will be logged in long enough to be able to send this message. it has often failed in the past.
 
Apr 6, 2013 3:37 PM
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Joined: Jun 2010
Posts: 3
Same problem, cookies.
Poland, Firefox (relase 20.0)
 
Apr 8, 2013 12:50 AM

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Posts: 47
> Sorry! We've had a problem keeping you logged in.
> Please clear your cookies, close your browser, and try again to log in. Thanks.

Russia Opera 12.15 both Win7 and Win8
 
Apr 9, 2013 9:45 AM
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"Sorry! We've had a problem keeping you logged in.
Please clear your cookies, close your browser, and try again to log in. Thanks. " I want keeping logged. I'm from Brazil.
 
 
Apr 9, 2013 12:33 PM
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> Sorry! We've had a problem keeping you logged in.
> Please clear your cookies, close your browser, and try again to log in. Thanks.

every time my IP changes (a.k.a. when I go from home to campus, or back, or from wireless to lan .... argh :/)
Germany, Mozilla Firefox 20.0, Arch Linux


/edit: at least change that "Always stay logged in?" text next to the checkbox to something like "maybe stay logged in" ://
Modified by IllDepence, Apr 10, 2013 9:02 AM
 
Apr 11, 2013 9:29 AM

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Really sad that this problem can not be solved after that long time....
 
Apr 11, 2013 1:46 PM

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Error: You must first login to see this page. - is what I get on latest Opera from Hungary on WinXP for the last few days. Before it was only unable to keep logged in telling me to clear my cookies. It wouldn't log in on Chrome as well, that is now fine.
 
Apr 12, 2013 8:15 AM
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Same problem as my friend , Singapore win7.
Any solutions so far ? x.x
 
 
Apr 13, 2013 12:32 AM

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Posts: 10
I'm from Indonesia, i also got the issue even until now.
「 さぁ、どっちが幻だろう…ね? 」
 
Apr 13, 2013 12:56 AM

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Posts: 347
OtakuMidori said:
Same problem as my friend , Singapore win7.
Any solutions so far ? x.x


Seen my earlier post?

mikhailn said:
I recommend setting a proxy for those in Singapore who cannot log in

1. in Google Chrome -> Settings -> Show Advanced Settings -> Change Proxy Settings
2. LAN Settings -> tick Use Proxy Server for your LAN
3. Address: proxy.singnet.com.sg
Port: 8080

Let me know if it works


For IE (I assume you're using Internet Explorer) it's under Tools > Internet Options > Connections

Give it a shot. Might just do the trick
 
 
Apr 13, 2013 9:11 AM

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Posts: 29
Please, not again.

We were doing so good.
 
Apr 13, 2013 5:44 PM
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Joined: Oct 2010
Posts: 1
mikhailn said:
OtakuMidori said:
Same problem as my friend , Singapore win7.
Any solutions so far ? x.x


Seen my earlier post?

mikhailn said:
I recommend setting a proxy for those in Singapore who cannot log in

1. in Google Chrome -> Settings -> Show Advanced Settings -> Change Proxy Settings
2. LAN Settings -> tick Use Proxy Server for your LAN
3. Address: proxy.singnet.com.sg
Port: 8080

Let me know if it works


Ty ty,I'm her friend and using Firefox. Tried using the same way to configure Firefox and it works now. Thank you =D
 
Apr 14, 2013 12:13 AM

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Posts: 347
-UnhelpfulonE- said:



Ok. Now go help your friend
 
Apr 14, 2013 3:48 AM

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Posts: 29
I haven't had the problem in the past weeks and that changed since yesterday,

Miami, Florida.
 
Apr 15, 2013 6:58 AM

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Posts: 28
> Sorry! We've had a problem keeping you logged in.
> Please clear your cookies, close your browser, and try again to log in. Thanks.

Same issue here.
Chrome, both Windows XP and 7, Italy.
 
Apr 15, 2013 1:53 PM

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Joined: Apr 2012
Posts: 481
> Sorry! We've had a problem keeping you logged in.
> Please clear your cookies, close your browser, and try again to log in. Thanks.

same here since ~ 2 month

Firefox, Windows 8 Pro, Germany
 
Apr 15, 2013 7:18 PM
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Posts: 432
Same problem, last few days only, US, Vista, Firefox 20.0.1, the first time I visit each day.
Your mean should be an even bell curve only if you watch every show that comes out. Having a high-slung mean doesn't mean you're rating improperly. It can also mean you're selecting shows well to watch mostly things you enjoy.
 
 
Apr 17, 2013 4:34 AM

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"Sorry! We've had a problem keeping you logged in.
Please clear your cookies, close your browser, and try again to log in. Thanks."

Chrome, Windows 7, Scotland.
Happens the first time I visit the site every day, as well as if I lose internet connection for more than a few seconds.
 
Apr 17, 2013 5:47 AM

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Posts: 132
Any News about this? We have more than 4 months with this Cookies problem.
 
Apr 17, 2013 10:24 PM
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Posts: 241
After so much time I think this will never get fixed lol
 
Apr 18, 2013 1:13 AM
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Posts: 2974
the_trainman said:
After so much time I think this will never get fixed lol
 
Apr 18, 2013 3:45 AM
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Posts: 1
((Extract from Facebook. Solution for WINDOWS USERS. unless, i think, you know how to do this for mac))
_
Jordy Doesntlikelongnames Buthasoneanyway comments on MAL (Facebook) page:

For users who are experiencing log in issues, here's a solution:

By Reiseina Yuliany (February 1 at 7:02am)

"Go "Control Panel" -> "Internet Option" -> Under "Connection", Click on "LAN Settings", check the box on "Use Proxy server for your LAN" Address: proxy.singnet.com.sg Port: 8080

Like that can alr, it works for me."

"If you dig deep enough, you will find gold," was what I learnt today.
14 March at 10:18
_
Personally worked for me. Felt like a relief after so long.
 
Apr 18, 2013 5:39 PM

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Posts: 233
> Sorry! We've had a problem keeping you logged in.
> Please clear your cookies, close your browser, and try again to log in. Thanks.

Google Chrome, Windows 8 Pro, Texas, USA
I read Manga in both English and Chinese.
 
Apr 18, 2013 8:23 PM

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Posts: 347
lostplanets said:
((Extract from Facebook. Solution for WINDOWS USERS. unless, i think, you know how to do this for mac))
_
Jordy Doesntlikelongnames Buthasoneanyway comments on MAL (Facebook) page:

For users who are experiencing log in issues, here's a solution:

By Reiseina Yuliany (February 1 at 7:02am)

"Go "Control Panel" -> "Internet Option" -> Under "Connection", Click on "LAN Settings", check the box on "Use Proxy server for your LAN" Address: proxy.singnet.com.sg Port: 8080

Like that can alr, it works for me."

"If you dig deep enough, you will find gold," was what I learnt today.
14 March at 10:18
_
Personally worked for me. Felt like a relief after so long.


Yup. I posted it here first. Glad it's making the rounds
 
 
Apr 19, 2013 9:20 AM

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Posts: 174
For how much more will we have to log in "30 times a week"?!

Proxy isn't an asnwer.

PLEASE FIX THIS. This is a nightmare. I'm sick of seeing this message. How can a site this big can have such a problem and keep it unsolved for MONTHS?
Open to chat about any storytelling related subject as long as it's clever and respectful.
Myanimelist
 
Apr 19, 2013 12:52 PM

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> Sorry! We've had a problem keeping you logged in.
> Please clear your cookies, close your browser, and try again to log in. Thanks.

browsers: google chrome, Firefox
OS: Windows 7
Location : Ulaanbaatar, Mongolia
 
Apr 21, 2013 2:48 AM

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Having the same issue here from Singapore. Tried from various browsers. However, if I accessed the site through my US VPN, the issue doesn't occur.
 
 
Apr 21, 2013 3:15 AM

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Joined: May 2009
Posts: 347
Calreth said:
Having the same issue here from Singapore. Tried from various browsers. However, if I accessed the site through my US VPN, the issue doesn't occur.


Seen my earlier post?

mikhailn said:
I recommend setting a proxy for those in Singapore who cannot log in

1. in Google Chrome -> Settings -> Show Advanced Settings -> Change Proxy Settings
2. LAN Settings -> tick Use Proxy Server for your LAN
3. Address: proxy.singnet.com.sg
Port: 8080

Let me know if it works


For IE (I assume you're using Internet Explorer) it's under Tools > Internet Options > Connections

Give it a shot. Might just do the trick
 
Apr 21, 2013 7:20 AM
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mikhailn said:
Calreth said:
Having the same issue here from Singapore. Tried from various browsers. However, if I accessed the site through my US VPN, the issue doesn't occur.


Seen my earlier post?

Give it a shot. Might just do the trick


And is that supposed to be a satisfactory fix? It's a temporary one at best. I myself could not connect to that proxy and, like him, am currently using a VPN, albeit one located in Japan.

I certainly do not want to have to connect through VPN/Proxy every time I use MAL. His point still stands though, that the problem does not exist when connecting through VPN/Proxy, so it is not browser or OS related, but is probably network related.

I'm from Singapore, and did not have this issue until I switched from cable broadband to our dear country's fibre service.
 
Apr 21, 2013 12:07 PM

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I know. This whole thing started when MAL came under an attack from a hacker and to solve it they blocked a whole load of IP addresses from halfway round the globe. While they fix it (or at least they say they're fixing it in a previous post) I suppose using a proxy/VPN is a way to work around it
 
Apr 22, 2013 2:33 AM

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mikhailn said:

Seen my earlier post?

Unfortunately, I'm on a different ISP (Starhub), so that particular proxy is not accessible to me.
 
Apr 22, 2013 4:33 AM
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starhub also cannot? i thought only singtel users are having this problem. starhub and m1 doesn't have this problem
 
Apr 22, 2013 8:10 AM

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Hi, am from Singapore, but it seems that the suggestions in changing the proxy don't seem to work for MacBooks.

Anyone have a solution for this?
 
 
Apr 22, 2013 8:15 PM

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Sadly, nope. I'm doing the only other thing I know how to do - bug Xinil to unblock the IPs
 
Apr 22, 2013 10:58 PM
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from singapore.. i used th hotspotshield vpn and it works


Uploaded with ImageShack.us
 
Apr 23, 2013 4:17 AM
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> Sorry! We've had a problem keeping you logged in.
> Please clear your cookies, close your browser, and try again to log in. Thanks.

Will this ever be fixed?
I've been having this for 6 months or more.

Windows 8, Firefox.
Portugal
 
 
Apr 23, 2013 1:11 PM
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psychic717 said:
> Sorry! We've had a problem keeping you logged in.
> Please clear your cookies, close your browser, and try again to log in. Thanks.

Will this ever be fixed?
I've been having this for 6 months or more.

Windows 8, Firefox.
Portugal


^also still got this.

Windows7, Firefox 19.0.2, Germany
 
Apr 23, 2013 4:36 PM
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Same problem here.

Firefox 20, OS X 10.8.3, Dominican Republic.

Have been having this issue for months now.
 
Apr 23, 2013 4:59 PM

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Nice :) .


 
Apr 23, 2013 11:04 PM

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I sent a PM to Xinil, describing everything thoroughly, hoping to get his interest.
Open to chat about any storytelling related subject as long as it's clever and respectful.
Myanimelist
 
 
Apr 24, 2013 8:24 AM

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Also from Singapore here.

Windows 7, Chrome, Starhub.

Wow, I thought that I'm the only one with this issue.
 
Apr 25, 2013 5:11 PM

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So for the longest time I thought I'm the only one with the login session problem. Had since I don't remember when.

Windows 7, Chrome 26.0.1410.64, Russia. Hope it gets fixed soon.
A very small degree of hope is sufficient to cause the birth of love.
 
Apr 25, 2013 8:21 PM
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> Sorry! We've had a problem keeping you logged in.
> Please clear your cookies, close your browser, and try again to log in. Thanks.

Will this ever be fixed?
I've been having this forever as long as I remeber

Windows 8, Firefox 20.0.1
India
 
Apr 26, 2013 2:16 AM

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I'm not sure if this is the right place, but when I'm browsing through clubs and forums, I'm constantly being redirected to the candy crush saga app on my android phone. Is there some sort of glitch or malware that cause mal to do this?

it had been happening to other people when they are browsing other websites also. I wonder did MAL get affected?
Signature removed. Please follow the signature rules, as defined in the Site & Forum Guidelines.
 
Apr 26, 2013 11:55 AM

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Athalon-Zero said:
I'm not sure if this is the right place, but when I'm browsing through clubs and forums, I'm constantly being redirected to the candy crush saga app on my android phone. Is there some sort of glitch or malware that cause mal to do this?

it had been happening to other people when they are browsing other websites also. I wonder did MAL get affected?


I never experienced such thing for now, here or any place I can remember of. I use Adblock Plus, maybe that helps.
Open to chat about any storytelling related subject as long as it's clever and respectful.
Myanimelist
 
Apr 26, 2013 3:22 PM

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Posts: 78
"Sorry! We've had a problem keeping you logged in."

Windows 7, Chrome, Germany.
 
Apr 27, 2013 7:05 PM
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Posts: 432
STILL having the "problem keeping you logged in" thing.
Vista, Firefox 20, USA.
Your mean should be an even bell curve only if you watch every show that comes out. Having a high-slung mean doesn't mean you're rating improperly. It can also mean you're selecting shows well to watch mostly things you enjoy.
 
Apr 28, 2013 6:30 AM
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We've had a problem keeping you logged in.

Please Fix

Windows 7, Chrome, Philippines
 
Apr 29, 2013 11:00 AM
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Sorry! We've had a problem keeping you logged in.
Please clear your cookies, close your browser, and try again to log in. Thanks.

Windows7, Firefox 20.0.1
Morocco
 
 
Apr 29, 2013 11:02 AM
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the same pb with google chrome & internet explorer
 
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