Security changes and forum rollback

Mar 15, 2013 2:13 AM

Offline

May 2007

8

I'm from Malaysia, I experience this issue exactly only when my Dynamic IP changes.

I'm using Firefox, and my OS is Windows Vista x64

I can click on "Stay Logged In", though it seems that the button has no function at all since I can login fine and it won't save my session after I changed IP.

Mar 15, 2013 10:48 AM

#552

Kevvvn

Offline

Jan 2012

1

Same problem as the others.
Location: Puerto Rico
Browser: Firefox Nightly
OS: Windows 8

Mar 15, 2013 6:29 PM

#553

davinciko

Offline

Oct 2011

6

To users experiencing issues with cookies, I have a solution (Chrome only ATM).

1. Clear cookies with CCleaner for all browsers

2. In Chrome, delete EVERYTHING using CTRL+ALT+DEL and selecting "the beginning of time"; This may be overkill, but it worked.

3. Login to MAL without checking "keep logged in" on your first try.

4. Open up your Chrome settings and open "Content Settings" under Privacy, then open "All cookies and site data" and VERIFY that myanimelist.net has ONLY 2 COOKIES.

5. If there are 2 cookies then you can proceed to use MAL normally.

Can anyone give feedback?

Mar 16, 2013 11:18 AM

#554

mikhailn

Offline

May 2009

347

I recommend setting a proxy for those in Singapore who cannot log in

1. in Google Chrome -> Settings -> Show Advanced Settings -> Change Proxy Settings
2. LAN Settings -> tick Use Proxy Server for your LAN
3. Address: proxy.singnet.com.sg
Port: 8080

Let me know if it works

Mar 16, 2013 11:20 AM

#555

Zedlav

Offline

Jul 2012

5

davinciko said:
To users experiencing issues with cookies, I have a solution (Chrome only ATM).

1. Clear cookies with CCleaner for all browsers

2. In Chrome, delete EVERYTHING using CTRL+ALT+DEL and selecting "the beginning of time"; This may be overkill, but it worked.

3. Login to MAL without checking "keep logged in" on your first try.

4. Open up your Chrome settings and open "Content Settings" under Privacy, then open "All cookies and site data" and VERIFY that myanimelist.net has ONLY 2 COOKIES.

5. If there are 2 cookies then you can proceed to use MAL normally.

Can anyone give feedback?

Did this only using step 4, foound myanimelist.net on cookies data and deleted them, logged back in with the stay logged in option and restarted Chrome to see if I was logged out as usual, but I wasn't .. I think that fixed it, but can't be too sure yet. If it fails to keep me logged i'll have to wait for the actual fix from MAL (inb4 2014 still no fix) since I have a lot of bookmarks and valuable stuff that I don't want to delete.

EDIT: It did not fix it permanently, after a restart I got back the usual error, it would keep me logged in as long as I didn't turn off my computer.

ZedlavMar 18, 2013 9:49 PM

Mar 17, 2013 10:57 AM

#556

LuciaHunter

Offline

Mar 2012

2

mikhailn said:
I recommend setting a proxy for those in Singapore who cannot log in

1. in Google Chrome -> Settings -> Show Advanced Settings -> Change Proxy Settings
2. LAN Settings -> tick Use Proxy Server for your LAN
3. Address: proxy.singnet.com.sg
Port: 8080

Let me know if it works

OTL it worked for me. Finally, a solution after months (I'm not very IT-savvy heh), thanks a lot!

Mar 18, 2013 8:13 AM

#557

pkol456

Offline

Jul 2012

2

mikhailn said:
I recommend setting a proxy for those in Singapore who cannot log in

1. in Google Chrome -> Settings -> Show Advanced Settings -> Change Proxy Settings
2. LAN Settings -> tick Use Proxy Server for your LAN
3. Address: proxy.singnet.com.sg
Port: 8080

Let me know if it works

THANK YOU!!!! It worked now finally can go back to listing my anime list~

Mar 18, 2013 12:44 PM

#558

Dolan

Offline

Dec 2010

10

also same problem for me
I keep being logged out for just being logged in for a few seconds so I have to re-log everytime
I'm from UAE using chrome
I cleared the cookies/cache multiple times and the issue still comes back

Mar 18, 2013 3:58 PM

#559

GonzoLewd

Lewd Connoisseur

Offline

Nov 2011

1105

"Sorry! We've had a problem keeping you logged in. Please clear your cookies, close your browser, and try again to log in. Thanks. MyAnimeList.net"

I'm seriously about to throw my laptop out of the window if I can't get this fixed. Did everything to fix it but it still happens.

I'm from America, specifically in Indiana.

If anyone has a solution for Firefox it would be greatly appreciated.

Mar 18, 2013 7:21 PM

#560

davinciko

Offline

Oct 2011

6

An update on my semi-working fix for the cookies nuisance.

Manually deleting the MAL cookies on affected browsers actually works, however for safe measure I've also deleted log in data, form history, and saved passwords as this may somehow tie into the issue.

According to Post #585 verify using step #4 on Post #583 and proceed accordingly.

I'm currently trying to find what triggers the message.

davincikoMar 18, 2013 7:39 PM

Mar 19, 2013 12:00 AM

#561

Ellamenopea

Offline

Nov 2012

693

I'm having the same issue as the last few posters, constantly getting logged out, tried everything suggested to no avail.

Australia, Firefox.

Mar 19, 2013 4:30 AM

#562

Arts

Offline

Jun 2009

6

mikhailn said:
I recommend setting a proxy for those in Singapore who cannot log in

1. in Google Chrome -> Settings -> Show Advanced Settings -> Change Proxy Settings
2. LAN Settings -> tick Use Proxy Server for your LAN
3. Address: proxy.singnet.com.sg
Port: 8080

Let me know if it works

Thank you very much! This works for Firefox too, the fact that i can post here proves it, otherwise i can never log in ever, let alone posting..

Mar 19, 2013 6:48 PM

#563

Veniamin

Offline

Mar 2013

29

Doing the steps of deleting cookies or using CCleaner doesn't do anything. This is really infuriating and I want to use MAL. Is there any news on updating something? I'm slightly close to quitting.

I'm from Miami, Florida.

Mar 22, 2013 11:18 AM

#564

purapura

Offline

Dec 2012

1

Same problem

I'm from Russia, Opera

Mar 23, 2013 10:45 AM

#565

Usernames54561

Offline

Apr 2008

588

For those who are facing this problem the easy way out would be installing hotspot shield.

Mar 24, 2013 2:48 PM

#566

xFo0x

Offline

Jul 2012

168

Cookie problem...

I'm from Brazil :/

Mar 26, 2013 3:01 AM

#567

keldeokun

Offline

Nov 2009

156

mikhailn said:
I recommend setting a proxy for those in Singapore who cannot log in

1. in Google Chrome -> Settings -> Show Advanced Settings -> Change Proxy Settings
2. LAN Settings -> tick Use Proxy Server for your LAN
3. Address: proxy.singnet.com.sg
Port: 8080

Let me know if it works

Omg can't adequately express my gratitude in mere words. I can finally update my list again after months of not being able to log in. Thank you so, so much!

Mar 26, 2013 4:18 AM

#568

edwarx

Offline

Jun 2007

135

I also have to log in again everytime my IP address changes even if I check the "Stay Logged In" checkbox. I'm from Argentina.

Mar 26, 2013 10:58 PM

#569

du5k

Offline

Nov 2007

14

Using proxy server worked for me.

Well... not exactly. I can't even log on without a proxy server. Now it isn't as bad but I still need to re-login after leaving MAL for a while.

Seriously is any of the staff fixing this?

Mar 27, 2013 12:11 AM

#570

mikhailn

Offline

May 2009

347

Yeah I know, but at this moment it's better than nothing. I too get logged off after a while and it's a relatively mild annoyance compared to being completely unable to log in

Mar 27, 2013 9:16 AM

#571

notavail

Offline

Oct 2008

1

mikhailn said:
I recommend setting a proxy for those in Singapore who cannot log in

1. in Google Chrome -> Settings -> Show Advanced Settings -> Change Proxy Settings
2. LAN Settings -> tick Use Proxy Server for your LAN
3. Address: proxy.singnet.com.sg
Port: 8080

Let me know if it works

It works alright. Thank you so much.

Mar 28, 2013 12:51 AM

#572

OddaSykes

Offline

Jul 2008

8

I'm getting the same problem. Gotta log back in every day. Except for today for some odd reason. From USA.

Mar 28, 2013 12:58 AM

#573

ThorSinx

Offline

Aug 2012

7

Gotta log back in every day too... It's kinda annoying tbh.
Is there any way to fix it by myself? If there is no way, are they gonna fix it soon?
I'm from Brazil.

Mar 28, 2013 9:57 AM

#574

drinkbeer

Offline

Jun 2012

2974

this method works for me too. thanks. singaporeans should try out this method.

mikhailn said:
I recommend setting a proxy for those in Singapore who cannot log in

1. in Google Chrome -> Settings -> Show Advanced Settings -> Change Proxy Settings
2. LAN Settings -> tick Use Proxy Server for your LAN
3. Address: proxy.singnet.com.sg
Port: 8080

Let me know if it works

Mar 29, 2013 8:45 AM

#575

Black_Wolf_90

Offline

Oct 2011

127

Seriously you still didn't fix the log off issue? Come on guys it's been months.

Signature removed. Please follow the signature rules, as defined in the General Forum Guidelines.

Mar 29, 2013 10:32 AM

#576

Kiraly

Offline

Sep 2007

1377

Hey? MAL staff? Please?

Mar 29, 2013 10:25 PM

#577

whois

Offline

Aug 2012

1

> Sorry! We've had a problem keeping you logged in.
> Please clear your cookies, close your browser, and try again to log in.
> Thanks

Firefox 17.0.1, Windows 7, Russia.

Mar 30, 2013 12:06 PM

#578

Saralonde

Offline

Mar 2011

10

The following message is still persisting:

Sorry! We've had a problem keeping you logged in.
Please clear your cookies, close your browser, and try again to log in. Thanks.

Chrome, Windows 8, India

Mar 30, 2013 1:33 PM

#579

Bigsexy

Offline

Jun 2010

2

same problem.

Mozilla Firefox 19.0.2, Windows 7, Russia.

Mar 30, 2013 3:41 PM

#580

Hierofantus

Offline

Jul 2009

2

"Sorry! We've had a problem keeping you logged in. Please clear your cookies, close your browser, and try again to log in. Thanks."

This keeps showing up a lot :/...
I'm from Poland.

Mar 31, 2013 8:44 AM

#581

Kubelo

Offline

Jun 2009

92

Still the same, I'm from Poland as well.

Apr 1, 2013 12:11 PM

#582

MashuuMidori

Offline

May 2012

1

Same here, that message each time I'm going to MAL .
Firefox 19.0.2, Windows 8, Poland

Apr 2, 2013 8:07 AM

#583

junglepenguin

Offline

Mar 2011

36

mikhailn said:
I recommend setting a proxy for those in Singapore who cannot log in

1. in Google Chrome -> Settings -> Show Advanced Settings -> Change Proxy Settings
2. LAN Settings -> tick Use Proxy Server for your LAN
3. Address: proxy.singnet.com.sg
Port: 8080

Let me know if it works

+1

Before this, I wasn't even able to log in AT ALL. Thanks for this.

Apr 3, 2013 4:07 AM

#584

YukiYukiNyan

Offline

Jan 2013

8

drinkbeer said:
this method works for me too. thanks. singaporeans should try out this method.

mikhailn said:
I recommend setting a proxy for those in Singapore who cannot log in

1. in Google Chrome -> Settings -> Show Advanced Settings -> Change Proxy Settings
2. LAN Settings -> tick Use Proxy Server for your LAN
3. Address: proxy.singnet.com.sg
Port: 8080

Let me know if it works

Lots of thanks, I finally can log in!

Apr 3, 2013 5:18 AM

#585

minoru09

Offline

Dec 2009

251

Still has the log in problem as well.

I'm from Indonesia and using latest Chrome.

Apr 3, 2013 9:51 AM

#586

teelaPL

Offline

May 2008

135

Same problem...

Poland, Chrome: 25.0.1364.172 m.

Apr 3, 2013 10:33 AM

#587

Shepeedy

Offline

Sep 2009

1

Italy, Chrome, Windows 7

Apr 3, 2013 3:20 PM

#588

MasterAlucard

Offline

Apr 2008

2

italy, same here
"Sorry! We've had a problem keeping you logged in. Please clear your cookies, close your browser, and try again to log in. Thanks. MyAnimeList.net"

windows7, firefox 19.0.2

Apr 4, 2013 3:55 AM

#589

RusNeuroMancer

Offline

Dec 2008

2

> Sorry! We've had a problem keeping you logged in.
> Please clear your cookies, close your browser, and try again to log in. Thanks.
After every IPv4 change.

Russia, Firefox 20.

Apr 4, 2013 7:56 AM

#590

driveshaft

Offline

Nov 2008

163

Tired log in every time, when i open mal.
Same message.
Russia, Opera 12.14, Win XP.

Where were you, when everything was falling apart?

Apr 4, 2013 11:52 AM

#591

Gameprocjk

Offline

Jan 2012

26

Sorry! We've had a problem keeping you logged in.
Please clear your cookies, close your browser, and try again to log in. Thanks.
MyAnimeList.net

United States, Michigan
here

Apr 5, 2013 2:44 AM

#592

Heat_Haze

Offline

Jan 2013

1

I've got the same cookie issue:
"Sorry! We've had a problem keeping you logged in.
Please clear your cookies, close your browser, and try again to log in. Thanks."
Sometimes works without problems, but it happens very rarely (usually, when I login in during evening in my country).
I use Firefox and I'm from Italy.

Apr 5, 2013 3:48 AM

#593

mzpasaway13

Offline

Apr 2012

11

'Sorry! We've had a problem keeping you logged in.
Please clear your cookies, close your browser, and try again to log in. Thanks."

I have not changed my password ever since Day1.
Google Chrome cannot keep me continuously logged in, in my laptop, in the same wifi i use at my home. Windows 7.

Please do help. From Philippines.

mzpasaway13Apr 5, 2013 3:54 AM

Those who don't know don't have the right to discriminate.

Apr 5, 2013 3:49 PM

#594

-Mio-

Offline

Jul 2009

326

Hi~ Same problem here :

"Sorry! We've had a problem keeping you logged in.
Please clear your cookies, close your browser, and try again to log in. Thanks."

Thailand, Firefox, Windows XP.
And i had the same issue in France with Firefox and Windows 7.

Thank you ^_^

Apr 6, 2013 4:41 AM

#595

BentoXV

Offline

May 2012

1

Same problem here.
I'm from Portugal and I'm using google chrome with Windows 8.

Apr 6, 2013 6:58 AM

#596

Saralonde

Offline

Mar 2011

10

same problem here:

"Sorry! We've had a problem keeping you logged in.
Please clear your cookies, close your browser, and try again to log in. Thanks."

mumbai (india), windows 8, google chrome

and btw, clearing cookies doesn't help

hope i will be logged in long enough to be able to send this message. it has often failed in the past.

Apr 6, 2013 3:37 PM

#597

Bezik

Offline

Jun 2010

3

Same problem, cookies.
Poland, Firefox (relase 20.0)

Apr 8, 2013 12:50 AM

#598

JCDenton1989

Offline

Jan 2010

50

> Sorry! We've had a problem keeping you logged in.
> Please clear your cookies, close your browser, and try again to log in. Thanks.

Russia Opera 12.15 both Win7 and Win8

Apr 9, 2013 9:45 AM

#599

hanalouis

Offline

May 2012

1

"Sorry! We've had a problem keeping you logged in.
Please clear your cookies, close your browser, and try again to log in. Thanks. " I want keeping logged. I'm from Brazil.

Apr 9, 2013 12:33 PM

#600

IllDepence

Offline

Aug 2009

4

> Sorry! We've had a problem keeping you logged in.
> Please clear your cookies, close your browser, and try again to log in. Thanks.

every time my IP changes (a.k.a. when I go from home to campus, or back, or from wireless to lan .... argh :/)
Germany, Mozilla Firefox 20.0, Arch Linux

/edit: at least change that "Always stay logged in?" text next to the checkbox to something like "maybe stay logged in" ://

IllDepenceApr 10, 2013 9:02 AM

» Heavenly Easter Delusion: Devil and Dolce ( 1 2 3 4 5 ... Last Page ) Kineta - Mar 27	3330	by Extremo888 »» 1 hour ago
» New Site Update: Peak Anime 🗻 ( 1 2 3 4 5 ) Kineta - Mar 31	210	by Kye_xz »» Today, 4:02 AM
» [Challenge] You Should Read This Manga 2024 ( 1 2 3 4 ) Kineta - Feb 23	194	by Seruki123 »» Yesterday, 9:54 AM
» MAL Game "Fantasy Anime League" Opens for Spring 2024 ( 1 2 3 ) Kineta - Mar 17	144	by The_real_maomao »» Apr 9, 4:26 PM
» English Titles Added to Desktop; Moving Towards a Romanized/English Toggle ( 1 2 3 ) Kineta - Feb 12, 2020	121	by Vaturna »» Apr 4, 5:31 AM

Security changes and forum rollback

More topics from this board

» Heavenly Easter Delusion: Devil and Dolce ( 1 2 3 4 5 ... Last Page )

» New Site Update: Peak Anime 🗻 ( 1 2 3 4 5 )

» [Challenge] You Should Read This Manga 2024 ( 1 2 3 4 )

» MAL Game "Fantasy Anime League" Opens for Spring 2024 ( 1 2 3 )

» English Titles Added to Desktop; Moving Towards a Romanized/English Toggle ( 1 2 3 )

MoreTop Anime

MoreTop Airing Anime

MoreMost Popular Characters