Melodyflames said: from singapore.. i used th hotspotshield vpn and it works OMG Thank you for this suggestion!!! I finally got in!! After more than 5 months I can finally login at home... *crys* |
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| its good because sometimes we need to clean the rubish |
| Signature removed. Please follow the signature rules, as defined in the Site & Forum Guidelines. |
lowyb1 said: Any other solution rather than using a VPN? I have been locked out from my account for about 1/2 a year. Finally able to log in from my corporate network. Im connecting from Singapore ATM, no. Trying to contact Xinil for help but he's a little busy. |
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| im from Romania and i keep gheting the clear your cookies thing but its all cool i just have to log in evry time i restart my pc not a big deal im just leting you guys know just in case ! |
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mikhailn said: lowyb1 said: Any other solution rather than using a VPN? I have been locked out from my account for about 1/2 a year. Finally able to log in from my corporate network. Im connecting from Singapore ATM, no. Trying to contact Xinil for help but he's a little busy. Please do whatever you can. I sent him a PM two weeks ago but he hasn't replied yet. This is really killing a big part of the site. It MUST be gone. :( |
| Open to chat about any storytelling related subject as long as it's clever and respectful. Myanimelist |
| Is this issue is ever going to be solved? I'm this close to quitting MAL please fix it ASAP and no I don't want a temporary solution What's so hard about fixing this issue and its taking this long? |
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| I also have a problem with staying logged in for a while now. It happens several times a day. I'm from Turkey and using firefox. |
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| This may not have to due with this but today my avast thinks every MALl page here is a virus... :/ |
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| Me too. Same problem. Cookies Chrome Win7x64 and I just noticed, it seems that the signature isn't updating too? Philippines |
stellefreieMay 13, 2013 3:43 AM
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| Funny thing, I waited for months before clearing my cookies and while I hadn't done it yet, MAL only asked me to sign in cause of the "cookie problem" max once a week. Maybe even not that often. Didn't even annoy me that much (hence me not clearing the cookies right away). Then I finally opted for clearing cookies and now MAL has the "cookie problem" every day... Location: Estonia Browser: Chrome |
| I wonder if they'll ever fix this problem. I literally have no alternative place to go to. and I love this site for managing my anime/manga. |
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| I have to re-login after several minutes of absense. Also, if I enable "remember me" option and try to log-in, it fails, I am moved to my panel and get a message "you don't have access to this page" (or something similar). EDIT: Nevermind the latter, it worked alright just now. |
OneMoreMay 21, 2013 12:01 PM
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datsui said: Thanks and finally got to login back into the community :| With or without using proxies or vpn? |
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| I haven't been following this, but I guess it's those outside the US (or North America?) who are experiencing login issues? I also have to keep logging in, but maybe only once or twice a week... |
| Really, this problem is freaking me out too. I'm totally not logging these days because of this bug. Unfortunatelly though. Hope you solve this fast... |
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mikhailn said: I recommend setting a proxy for those in Singapore who cannot log in 1. in Google Chrome -> Settings -> Show Advanced Settings -> Change Proxy Settings 2. LAN Settings -> tick Use Proxy Server for your LAN 3. Address: proxy.singnet.com.sg Port: 8080 Let me know if it works Thank you. finally can login. |
| Only just today got this problem, took me 20+ tries to get logged in... Location: United Kingdom Browser: Google Chrome |
| I've been having this problem, and I'm in the US. I get logged out every other day or so. Doesn't matter what browser I'm using. |
| I try to login using Chrome but it says I have to clear my cookies. I cleared my cookies I still had the same problem. Also when I try to login it tells me I need to login to see the page. I'm like: I'm trying to! I hope you guys can fix it soon. |
IllDepence said: Woha :O — I just opened MAL from a different IP than yesterday and did not loose my session. Strange exception or is this finally fixed? Yeah, seems fixed! I didn't loose session after IP change too! |
| Been facing the issue for over 6 months. Country - Bangladesh |
| Seems fixed? I hope it won't ever come back. |
| Open to chat about any storytelling related subject as long as it's clever and respectful. Myanimelist |
| The authentication code has been updated in the last few days. These updates should now: - no longer logout users with dynamic IPs (changing once every 24 hours, etc.); - allow users with hyper-dynamic IPs that change on successive page loads to remain logged in. I apologise that this issue took so long to be fixed. All of your posts in this thread helped to encourage Crave to change our authentication system, so thank you for your feedback. The intention was to keep the site secure after our terrible hacker experience and I believe the number of users this would impact was underestimated. If you are still having problems, please: 1. clear your cookies 2. check "Keep me logged in" if you are using your home computer. If this doesn't work, please give a detailed description of what is happening (how often you are getting logged out) and if this problem is fixed in different browsers. If you can't remain logged in long enough to post, then please join our IRC channel and send me a message. Thank you all for your patience over the last months and my apologies again for the very long delay. |
KinetaJun 9, 2013 6:17 AM
| Many thanks for solving that issue :) |
| New profile design sucks. |
| I haven't had to log in again recently due to the previously mentioned cookie issue. Thank you all! |
Kineta said: The authentication code has been updated in the last few days. These updates should now: - no longer logout users with dynamic IPs (changing once every 24 hours, etc.); - allow users with hyper-dynamic IPs that change on successive page loads to remain logged in. I apologise that this issue took so long to be fixed. All of your posts in this thread helped to encourage Crave to change our authentication system, so thank you for your feedback. The intention was to keep the site secure after our terrible hacker experience and I believe the number of users this would impact was underestimated. If you are still having problems, please: 1. clear your cookies 2. check "Keep me logged in" if you are using your home computer. If this doesn't work, please give a detailed description of what is happening (how often you are getting logged out) and if this problem is fixed in different browsers. If you can't remain logged in long enough to post, then please join our IRC channel and send me a message. Thank you all for your patience over the last months and my apologies again for the very long delay. After 3-4 days of smooth use of the site, I just got logged out out of the blue. Tried logging in by checking "always remember", failed. Logged in without checking it, intentionally logged out and this time successfully logged in "always remember" checked. When the problem was here, checking "always remember" sometimes caused you to fail to log in. Like this. The fact that it worked at the second time is good, but there's a fair chance that problem is back. Have you made any changes after the fix? Did you revert back? |
| Open to chat about any storytelling related subject as long as it's clever and respectful. Myanimelist |
| Topic Locked. Please see this thread for the latest updates on this issue. |
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