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Homepage suuuuper long to load when connected

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Jul 18, 2021 1:03 AM
#1

Offline
Sep 2010
15
Hi,

I have a problem when I try to access to https://myanimelist.net/ : this particular page is suuuuper long to load on desktop (not on mobile design, even on my PC), and only when I'm connected.

This issue is about the homepage only, the others pages on the site are fine and loads immediately.

I tried without plugins on my browser, on different browsers, and even on different PCs or VM: same problem. Is there something wrong with my account?

Here are some screenshots and infos to show you the long response time:
C:\Windows\System32>ping myanimelist.net

Envoi d’une requête 'ping' sur myanimelist.net [13.249.13.64] avec 32 octets de données :
Réponse de 13.249.13.64 : octets=32 temps=6 ms TTL=248
Réponse de 13.249.13.64 : octets=32 temps=6 ms TTL=248
Réponse de 13.249.13.64 : octets=32 temps=6 ms TTL=248
Réponse de 13.249.13.64 : octets=32 temps=6 ms TTL=248

Statistiques Ping pour 13.249.13.64:
    Paquets : envoyés = 4, reçus = 4, perdus = 0 (perte 0%),
Durée approximative des boucles en millisecondes :
    Minimum = 6ms, Maximum = 6ms, Moyenne = 6ms

C:\Windows\System32>tracert myanimelist.net

Détermination de l’itinéraire vers myanimelist.net [13.249.13.64]
avec un maximum de 30 sauts :

  1    <1 ms    <1 ms    <1 ms  10.0.0.1
  2     6 ms     5 ms    14 ms  [sanitized]
  3     5 ms     6 ms     5 ms  [sanitized]
  4     5 ms     6 ms     5 ms  99.83.89.112
  5     7 ms     6 ms     9 ms  52.46.95.68
  6     6 ms     6 ms     6 ms  52.95.60.165
  7     *        *        *     Délai d’attente de la demande dépassé.
  8     *        *        *     Délai d’attente de la demande dépassé.
  9     *        *        *     Délai d’attente de la demande dépassé.
 10     *        *        *     Délai d’attente de la demande dépassé.
 11     *        *        *     Délai d’attente de la demande dépassé.
 12     6 ms     6 ms     5 ms  server-13-249-13-64.cdg53.r.cloudfront.net [13.249.13.64]


Desktop / connected to my account: https://pix.milkywan.fr/NOGcytb9.png
Desktop / connected to my account / even longer! : https://pix.milkywan.fr/CHfJCmh1.png
Desktop with mobile design / connected to my account : https://pix.milkywan.fr/1mMrIZ0v.png
Desktop / not connected to my account: https://pix.milkywan.fr/h2xL7hx7.png

These results are on Firefox, but they are exactly the same with Chrome or Edge, with or without plugins, and on other PCs or VMs, and only with the homepage (as said before).

Thanks for you help.
Dec 6, 2021 8:03 AM
#2
★★★★★

Offline
Sep 2008
19246
@Kaikko For some reason I missed your topic when you made it, sorry. I just helped another user with this problem and that's how I found your topic now. So I would suggest you do the same as the other user did:

Go to your panel settings: https://myanimelist.net/editprofile.php?go=panelsettings

First of all: Please take a screenshot of the current panel settings and send me a screenshot of it for future reference.

Then set everything to "0" or "hidden" so that it won't show anything. Then try again to go to https://myanimelist.net/ and see if it loads faster. If it does, then enable the things you want in your panel settings one by one to see which one causes the problem.

If it doesn't help, then here are some additional questions:
- Which browser are you using? (name + version)
- Are you using any extensions that block things on websites (AdBlock, uBlock etc.)?
- Does it also happen if you're using a different internet connection (for example at school or your mobile connection)?
Dec 7, 2021 1:03 AM
#3

Offline
Sep 2010
15
Thanks four your help!

Sweet! It was the "Friend List Updates" item. I re-enabled all other items and now it's loading as fast as the rest of the website.

Here's the screenshot of my original settings if needed: https://pix.milkywan.fr/VdTOjZLn.png


Again, thank you! :D
Dec 7, 2021 8:58 AM
#4
★★★★★

Offline
Sep 2008
19246
Great that it's resolved :)

And thanks for the settings! You don't have a lot of things in your panel so it's definitely not a problem with having too much... If you re-enable the friend list updates now it might also work (it might have been just broken back then). You could also try it with a different order number in case there are still problems.
And if this ever happens again let me know and maybe the devs can have a look at it then.

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