| Problems Staying Logged In We've made a number of changes in order to bring the site back online after our recent downtime. These changes benefit us by having increased security against DDoS attacks. Unfortunately, the implementation of these changes also caused some unintentional session issues and picture-related problems. While pictures should have returned to normal now, the session issues are still being worked on. These issues will cause the following message to appear after some minutes of being logged in: Sorry! We've had a problem keeping you logged in. Please clear your cookies, close your browser, and try again to log in. Thanks. We are working to have these session issues fixed as soon as possible. Please bear with us as we try to bring the site back into working order again. BBCode Still Disabled I'm sure some of you are curious, so I will add that BBCode will continue to be disabled for the short term, as per my previous announcement on the issue. For now the session issues take priority, but we will be working on having it returned as soon as possible. Please be patient with us for a bit longer. Safe-Guarding Your Account I'd like to ask everyone who has not read my previous announcement about how to keep your account safe, to please read it now: http://myanimelist.net/forum/?topicid=654583 Thank you all for your patience and encouragement over these last few weeks. We appreciate your understanding as we continue to work through these issues and bring the site back into order. Thread Locked. If you are still having problems staying logged in with the "clear your cookies" message, please post in this thread. For other login concerns, please see the Support Board. |
KinetaJan 13, 2015 8:23 AM
| Oh, so the constant logging out was intended for the security. It's nice to know. Thank you for the info. |
I ♥ Two Syaorans from Tsubasa RESERVoir CHRoNiCLE and TRC!!! |
| good to know. thanks for working on it. |
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| oh.. sokka, thx for the info ^_^ |
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| Thank you for fixing it. MAL is the best :D |
| "I can have food or drinks spilled on me, or even be spit at and ill laugh about it , However , If for any reason you hurt a friend of mine, I won't forgive you!" - Red-Haired Shanks |
| You may also automatically log back in after visiting a few pages. And FYI, if you ever get logged out and get the message "Could not find username/password" when you try to log back in, just request a new password and it should work fine. (Happened to me yesterday!) Thank you for the hard work! |
MirorinSep 7, 2013 9:04 AM
| Refreshing the page again or going to another page logs you back in too. Either way, hope these issues get fixed soon.Thank you for the hard work. |
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| Very glad to hear the staff are dealing with the login issues, as always thanks for your efficient work! |
| Glad its back. Great job and keep it up belatkuro said: Refreshing the page again or going to another page logs you back in too. Either way, hope these issues get fixed soon.Thank you for the hard work. Thank you it works |
| Thanks for your hard work |
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| Ok so it's safe to keep logging in every 10-20 mins. Hope everything works properly again soon. |
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| Sometimes it automatically logs me back in after logging me out, so that's a good sign I think. |
an egomaniac and a fool |
| I remember I was logged out... It was fun. |
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| Thanks for all the work. |
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| im glad MAL is back but sometimes i get logged off like 3 times in 10 minutes.. hope u will be able to fix it soon, but gj so far |
| Admin: I found out that sometimes, when you enter the site and it logged you out, you just need to go to a different page, and you will be logged in automatically. Sometimes this won't work and you end up needing to re-log. |
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Mesaia said: I've always encountered the problem, though for a few clicks everywhere on site, it seems like I am getting back online without logging in. lupadim said: Some users may be experiencing this as well. Please don't be alarmed by it.Admin: I found out that sometimes, when you enter the site and it logged you out, you just need to go to a different page, and you will be logged in automatically. Sometimes this won't work and you end up needing to re-log. |
lupadim said: I've actually found that this site never really logs me out. It shows that I'm not logged in but if you hard refresh(hold ctrl and press f5), it says that I'm logged in, though it sometimes takes a couple refreshes and might go away when I change pages.Admin: I found out that sometimes, when you enter the site and it logged you out, you just need to go to a different page, and you will be logged in automatically. Sometimes this won't work and you end up needing to re-log. |
| This "new era" they talk about is a load of shit. The age where pirates dream is over!? THE DREAMS OF MEN... NEVER END! AM I RIGHT?! — Marshall D. Teach |
| Thought it was something like that. I've re-logged three times already. |
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Introverturtled said: I think this is the same for everyone.lupadim said: I've actually found that this site never really logs me out. It shows that I'm not logged in but if you hard refresh(hold ctrl and press f5), it says that I'm logged in, though it sometimes takes a couple refreshes and might go away when I change pages.Admin: I found out that sometimes, when you enter the site and it logged you out, you just need to go to a different page, and you will be logged in automatically. Sometimes this won't work and you end up needing to re-log. |
| I also noticed that sometimes when I open the website after being logged out, I would be logged in again. |
| I think this happens more on Chrome. When I'm on Firefox it doesn't happen as much. |
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| I'm sorry for bugging you guys with this question constantly, but.. I really would like an update as to when people with compromised accounts are going to get their original ones back. |
| It seems that i can't log in if i have always stay logged in, checked. |
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| It is better to let the MAL will not work than to have problems logging. |
| Thanks for all the work. |
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| Well, finally the problem of the logging of is fixed. or at least, I want to believe that. |
| I am glad their is an explanation behind this, it got to be so bad, i was thinking of taking a break from MAL, at least from the updating entries or posting. I would log out like every 5 min. I hope this issue gets fixed cause this is definitely the most important now. Nice to know its been worked on. I can't wait for us to have another stable MAL and hope that SSJMaster does not hack us again. So you guys actually implemented new security measure to keep from outside intrusions? |
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Mesaia said: I've always encountered the problem, though for a few clicks everywhere on site, it seems like I am getting back online without logging in. same btw I can get used to this, although it's a bit annoying but better than seeing this site going offline~ anyway, glad to know this news ^^ |
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| Hopes this message gets through Every time I post on a forum. Bam please log in > ; 0 Good luck on fixing this issue. |
| Thank you so much for letting us all know thought it had somthing to do with my computer. Keep up the good work |
Introverturtled said: It shows that I'm not logged in but if you hard refresh(hold ctrl and press f5), it says that I'm logged in, though it sometimes takes a couple refreshes and might go away when I change pages. That's interesting. |
I ♥ Two Syaorans from Tsubasa RESERVoir CHRoNiCLE and TRC!!! |
| Oh, so that's why i was getting that can't keep me logged in message. Well, hope you can fix it soon |
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| I'd like to make a suggestion. Every time you log-in why does it have to redirect you to the panel web page? Before this it was still bearable since it only happens when you're not on MAL(reading the forums etc). But now since it can happen while you're actually being active, it's really time consuming and it would just be better to log in and redirect to the page you were at. |
| If this keeps happening I'll kill myself. |
| YOKO ONO |
Crassa said: I second this suggestion, a lot.I'd like to make a suggestion. Every time you log-in why does it have to redirect you to the panel web page? Before this it was still bearable since it only happens when you're not on MAL(reading the forums etc). But now since it can happen while you're actually being active, it's really time consuming and it would just be better to log in and redirect to the page you were at. Jaguer_R said: WowIf this keeps happening I'll kill myself. |
| Ive always encountered the login promblem thank god its done ,im also experiancing that after visiting some pages im getting login and relogin automatically |
| AqUar!An |
| I suddenly got logged out a few seconds ago, but I logged in again. Thanks for the hard work. *thumbs up* |
| does anyone know when the login issue will get fixed because constantly having to sign on everytime is getting annoying. |
mrbakchoi888 said: Just read the first post and they say soon and they are working on it, don't expect a specific date.does anyone know when the login issue will get fixed because constantly having to sign on everytime is getting annoying. |
| This "new era" they talk about is a load of shit. The age where pirates dream is over!? THE DREAMS OF MEN... NEVER END! AM I RIGHT?! — Marshall D. Teach |
| Currently it's like a hit-or-miss issue here. So that only means until they say it's fixed it will be fixed I guess. Although it seems that it's still going on, so hopefully it'll be back to hormall in the next few days I hope. |
| This is like the most annoying thing. Needing to log-in for like every twenty minutes. ;_; Hope it'll be fixed soon. Good luck. |
| Thank you for the info and your hard working |
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| Thanks for the info. |
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| thank goodness......i thought i was the only one experiencing the problem |
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