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(BUG) Unable to upload new character pictures.

#1
08-18-11, 1:41 AM

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When I try to add a new picture to a character, this comes out:

Unable to upload new resized image (/app/shared/docroots/myanimelist.net/images/temp/c1313656650.jpg), try again or contact Xinil.
Problem uploading picture, this is an invalid image. We suggest resaving the image in a different format and re-uploading.

I already tried re-saving and re-upload image in all the possible different formats.
Apologies, I just can't avoid to rant.
 
#2
08-18-11, 3:25 AM

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Webserver bug, most likely. Usually I only get this error when I try to upload JPEGs as GIF or something like that but I'm pretty sure that's not the case here. It should go away soon.
 
#3
08-18-11, 11:04 AM

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I see, this has been happening to me for like 2 days. For some odd reason I can upload pictures to People.
Apologies, I just can't avoid to rant.
 
#4
08-18-11, 11:23 AM

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yeah,i've noticed this but also..can also upload series images just fine as well so seems to be only characters for some strange reason
 
#5
08-18-11, 2:54 PM

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I've been having these issues as well. I upload images all the time so I was a bit surprised that I couldn't upload images for the two days straight. Today is the 3rd day that I'm unable to do so.
 
#6
08-19-11, 12:15 PM

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The problem still insists T_T
Apologies, I just can't avoid to rant.
 
#7
08-20-11, 9:35 AM

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Same here.
Manga...manga...m a n g a...degrading, violent, not even a speck of reality, rearing up today's perverts, partially responsible for today's teenage criminals...the epitome of evil! The trickery of the little *********! - Akiha Tohno
 
#8
08-20-11, 4:58 PM

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Umm, it's not possible that just a few of us here are having the problem? Don't tell me that only a few of us actually upload images?

Anyway, hope someone is addressing this issue...
 
#9
08-20-11, 5:01 PM

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Crimson_Cloud said:
Umm, it's not possible that just a few of us here are having the problem? Don't tell me that only a few of us actually upload images?

Anyway, hope someone is addressing this issue...


i'm sure others around the site do as well..like i usually don't ever upload character pics really..i do occasionally do for anime series though lol(only if i stumble across a good character pic in the meantime do i upload those or if i so happen to be watching something that all have mini pics lol)
 
08-22-11, 1:52 PM

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Going for a week tomorrow D:
Apologies, I just can't avoid to rant.
 
08-22-11, 3:39 PM

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I'm having a similar problem with profile and avatar pictures. It won't change either of them, and I doubt signature's either. It seems the issue is not limited to just character pictures.
If you take anything on the internet seriously, you're doing it wrong. - Ignorance is not bliss; ignorance is getting laughed at by those of higher intelligence than you.

 
08-22-11, 7:46 PM

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Zeream said:
I'm having a similar problem with profile and avatar pictures. It won't change either of them, and I doubt signature's either. It seems the issue is not limited to just character pictures.


thats just the typical bug..i changed my profile pic just yesterday and got updated today so think if its much longer then that its on your end.
 
08-23-11, 7:52 AM

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Zeream's issue is just cdn lag, which has been a long-standing issue and is not directly related to this.
http://myanimelist.net/forum/?topicid=76425


I do see new character pictures being submitted, so I assumed this issue was resolved already. Character images do get reviewed first by database moderators so it's likely the image simply hasn't been approved yet, or was denied. If you submitted something around the 20th there's a possibility it got lost during the maintenance, and there was indeed some uploading trouble then.... but it should be fixed already.
 
08-23-11, 4:03 PM

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nope not resolved. still getting



comes up regardless of what gets done..
 
08-23-11, 11:39 PM

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RyokoAyekaLover said:
nope not resolved. still getting



comes up regardless of what gets done..
Exactly, I'm still having that too. In other words the picture doesn't even get to be submitted.
Apologies, I just can't avoid to rant.
 
08-24-11, 5:14 AM

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saka said:
I do see new character pictures being submitted, so I assumed this issue was resolved already. Character images do get reviewed first by database moderators so it's likely the image simply hasn't been approved yet, or was denied. If you submitted something around the 20th there's a possibility it got lost during the maintenance, and there was indeed some uploading trouble then.... but it should be fixed already.


Didn't you see the date of the topic? It started from that time and it's still ongoing. So it's nether the 20th maintenance nor the pending approval. I tried various formats, lowering kbs as well but nothing seems to work.
 
08-24-11, 3:34 PM
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This should now be fixed, thanks for the report.
 
08-24-11, 10:04 PM

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yep,works perfectly for me again ^^.thanks
 
08-25-11, 12:49 AM

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Working perfectly and back to business, thanks.
Apologies, I just can't avoid to rant.
 
08-25-11, 7:13 AM

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Yup, it works now. Thanks. Time to upload some thingies :P
 
11-30-11, 5:57 AM

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I've been trying to upload image and it doesn't work.

"Unable to upload new image, try again or contact Xinil."

That's all.

"Life is always a continuation of unpreparedness" - Evangline A.K. McDowell
 
12-01-11, 3:21 AM

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Post links here with the image and the character's name. The main possibility I can think of is the image being a PNG with a JPEG extension but we'll see.
 
12-01-11, 5:00 AM

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http://www.cuted34th.com/myimages/21691.jpg

That's the link which I took the image from.
I tried changing the file name, although I knew it shouldn't be the problem.
Maybe I missed certain rules for uploading image?
I just joined yesterday so I don't know if there are any specific rules.
Thanks for your help =)

"Life is always a continuation of unpreparedness" - Evangline A.K. McDowell
 
12-01-11, 6:01 AM

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It's a PNG file, not a JPEG. Rename it to 21691.png and it should work. If you can't see file extensions just google "Show or hide file name extensions" and your OS and then rename it.
 
12-01-11, 8:04 AM

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Ah it works like a charm!
Thank you so much =)

"Life is always a continuation of unpreparedness" - Evangline A.K. McDowell
 
02-15-12, 10:05 AM

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I'm having these issues again. I've been uploading it fine until yesterday. No matter what extension I use it won't except it.
 
02-19-12, 8:09 AM

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+1
try: G:\ANIME_IMG\_\TokuraMisaki02.jpg (422 kB) - error
then export to png and rename: C:\TM02.png (699 kB) - error

CID: 39494

Mozilla/5.0 (Windows NT 5.1; rv:10.0.2) Gecko/20100101 Firefox/10.0.2

---
Unable to upload new resized image (/app/shared/docroots/myanimelist.net/images/temp/c1329667714.jpg), try again or contact Xinil.
Problem uploading picture, this is an invalid image. We suggest resaving the image in a different format and re-uploading.
 
02-19-12, 10:19 PM

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Having this issue once again, this same error message as last time is showing.

RyokoAyekaLover said:
Apologies, I just can't avoid to rant.
 
02-20-12, 10:21 AM

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We are aware and AFAIK, people are working on it. I'll bug Xinil some more about it.
 
02-20-12, 10:43 AM

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Hehe I see, thanks for the quick response.
Apologies, I just can't avoid to rant.
 
02-25-12, 5:06 AM

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D: Now I'm having that problem... I hope it's not just me. I tried the different formats of same image, as well.
 
02-26-12, 8:34 AM

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I'm having this problem now too, regardless of image format.
 
02-29-12, 8:39 AM

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foxrain said:
D: Now I'm having that problem... I hope it's not just me. I tried the different formats of same image, as well.
It's still unfixed. x_x
Apologies, I just can't avoid to rant.
 
03-01-12, 4:35 PM
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maarsaalis said:
What the hell, it's been almost a month since I can't upload pictures. It is still not fixed?!

Is Xinil actually doing something about it?
I'm frustrated too but unfortunately there is nothing we as users and mods can do but continue to wait. Mods have already informed Xinil about the problem so it is up to him to fix it.

 
03-02-12, 12:38 AM

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I've been getting this error since like forever, please fix.
 
03-02-12, 3:18 AM
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I know this forum being existed, and just happened to be uploading a character pic. right now and it happens to me.
I Two Syaorans from Tsubasa RESERVoir CHRoNiCLE and TRC!!!

 
03-09-12, 8:30 PM
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Naruleach said:
maarsaalis said:
What the hell, it's been almost a month since I can't upload pictures. It is still not fixed?!

Is Xinil actually doing something about it?
I'm frustrated too but unfortunately there is nothing we as users and mods can do but continue to wait. Mods have already informed Xinil about the problem so it is up to him to fix it.


*sigh* I wish kuroshiroi, kineta, etc. somehow have magical powers - that they can turn into Xinil and save the day. *sigh*

The enthusiasm to help enhance the db withers a little when confronted with these bugs, only the response/advice of the mods prevents me from throwing in the towel. Makenaide Makenaide...
 
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