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Recover Password / Confirmation Email Problems
MyAnimeList.net Forum »» Support »» Recover Password / Confirmation Email Problems

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02-20-11, 5:01 PM

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Joined: Feb 2011
Posts: 1
account name: bahamas242
I'm not sure but I think I might have misspelt my email address. probably missed an 'a' or added a '#' instead of '@'.

"Invalid key provided or user has already been authorized."

i would prefer to use bahamas242 than chrisjolly if possible. Thanks in advance.
 
02-20-11, 5:17 PM

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Joined: Feb 2011
Posts: 1
Account name: bmg
I never received an activation email. Could you please activate it manually?
 
02-24-11, 11:19 PM

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Joined: Jul 2009
Posts: 2
Username: jenyee123
Email: jenyee123@gmail.com

Problems started when MAL logged me in as other users, apparently while keeping my list and mentioning that I was "viewing XXX's ...list".
I've received the confirmation email twice but MAL said I still had an error logging in.
Apparently I am said to be "online", able to post this message and see my profile but not my panel.
Please help and thanks.

 
02-26-11, 5:36 AM

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Joined: Feb 2011
Posts: 9
Hi, i lost acces to the e-mail account wich is registered with my main account.
-To clarify, i deleted the gmail account because of the massive spam built up.

The main account I am talking about is "Shizzlr"- So when I try to reset the pass it sends it to a non-existent gmail.com address.
What I am asking is to change the e-mail of "Shizzlr" to the one I registered this account with.

I could give u all info u need to prove its my account.

Thanks in advance; Shizzlr.
 
02-27-11, 8:11 AM

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Joined: Dec 2009
Posts: 4
my friend does not get any password change email when she is trying to change her password
username: Anzudo
Email: lambo@netti.fi
 
02-27-11, 8:15 AM

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Joined: Dec 2009
Posts: 4
my friend does not get any password change email when she is trying to change her password
username: Anzudo
Email: lambo@netti.fi
 
02-27-11, 10:37 AM

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Joined: Apr 2009
Posts: 5
My friend Kyoshi123 can't log in, he gets reset password email uses password but he says it still doesn't work with new password
 
02-28-11, 8:18 AM

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Joined: Feb 2008
Posts: 4533
So, who is still having problems? I assume the majority of these were lag related? I activated what I could anyway.

@Shizzlr1: I'm sorry but if you've lost access to both your account and your e-mail I can't help you. You can't prove it's your account without access to either of those things, sorry.

@Starblom: Tell her to try it now, we were experiencing massive lag over the weekend. If it still doesn't work, PM me and I'll e-mail a new password to that e-mail address.
 
03-03-11, 8:18 AM

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Joined: Apr 2010
Posts: 3
I am having trouble! And it wont let me reply on this forum D:!
 
03-04-11, 3:00 AM

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Joined: Jan 2009
Posts: 7
Friend having a problem

Invalid key provided or user has already been authorized.
Resend Auth Key

User: Jastro
email: Jastromc@hotmail.com
 
03-04-11, 12:57 PM

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Joined: Dec 2007
Posts: 322
Brother having a problem

"Invalid key provided or user has already been authorized. Resend Auth Key"


User: SmithX
email: arthuro.br1@gmail.com
 
03-06-11, 7:58 AM

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Joined: Dec 2008
Posts: 3
Friend having a problem

Invalid key provided or user has already been authorized. Resend Auth Key

User: henryfiji
email: henry.b.ho@gmail.com
 
03-06-11, 10:05 PM

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Joined: Nov 2010
Posts: 2
My friend's having a problem logging on.
Recover Password Problem
Username: IIxaviorII
Email address: alanedwards89@gmail.com
 
03-06-11, 10:25 PM

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Joined: Nov 2010
Posts: 2
Tried posting this before but it didn't go through the first time.
Friend's having a problem logging in.

Username: IIxaviorII
E-mail: alanedwards89@gmail.com
 
03-06-11, 11:42 PM

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Joined: Dec 2010
Posts: 3
kona_distorted said:
found out I can log in but I have to keep refreshing to be logged back in for a page. then will be logged back out. Things keep updating and reverting back along with me logging in and out. I apologize for posting in wrong spot but I was not clear on the true issue.
 
03-07-11, 6:14 AM

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Joined: Mar 2011
Posts: 1
My User name is: ry0_kai

When they sent me my new password to my e-mail, I couldn't use it, and when I tried to use my old password, it didn't work either, or only for short amounts of time, and now again it doesn't work. I tried changing my e-mail and asking for new password a lot of times, but none of them worked. So I would like to ask for a working new password to my e-mail address, please.

And another problem is, that with this login of mine, I can't import my old anime list. It says it's a succes, and shows the updated series, but when I try to watch it, it's like nothing's on my list.

Thank you.
 
03-07-11, 8:25 AM

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Joined: Jul 2009
Posts: 4
Password from the first recovery mail didn't work. Password from second recovery email didn't work. Cleared cookies and tried again with second, still didn't work.

username: ICYJ-infinite
e-mail: strikefreedom@hotmail.com
 
03-07-11, 8:27 AM

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Joined: Jul 2009
Posts: 4
Password from the first recovery mail didn't work. Password from second recovery email didn't work. Cleared cookies and tried again with second, still didn't work.

username: ICYJ-infinite
e-mail: strikefreedom@hotmail.com
 
03-07-11, 1:35 PM

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Joined: Dec 2009
Posts: 4
My friends account is still not working even we contacted here. (sorry for bad english)

Username: Anzudo
 
03-07-11, 9:23 PM

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Joined: May 2010
Posts: 1
Friend has the authorise problem

Invalid key provided or user has already been authorized.

username: clothodavies
e-mail: clothodavies@hotmail.com
Modified by RedgoesBoom, 03-08-11, 3:04 AM
 
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