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Recover Password / Confirmation Email Problems
MyAnimeList.net Forum »» Support »» Recover Password / Confirmation Email Problems

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06-16-12, 3:10 PM

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Joined: May 2012
Posts: 650
Okay, I'm hoping you guys can help me and I'm going to explain it as well as I can. I changed my password for here, but no email notifying me of the change or my new password was sent to me. .... well I'm not going to go into the story of it but as it sits now if my computer shuts off, I won't be able to log in again because a) I forgot my password and B)I also forgot to click the 'keep me signed in button'

If you could send a password notification to my email that would help a lot. And sorry if this was the wrong place to post.
 
06-16-12, 9:44 PM
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@Akelah: You don't get a notification when you change your password.
If you have forgotten your password, you can request a new one here:
http://myanimelist.net/password.php
 
06-21-12, 7:25 PM

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Joined: Jun 2012
Posts: 6
Account name: Peacant

I couldn't get the confirmation email, even thought the email associated with it (removed) is tied to gmail. Tried to do the IRC channel, but I couldn't get the confirmation email for that either. I would prefer to use that email, so any troubleshooting would be much obliged. Thanks :)
Modified by Luna_, 06-21-12, 9:59 PM
 
06-21-12, 9:38 PM
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@Doctor_Janus: I activated your account, so you should be able to login now. But make sure that you receive emails and if that's not the case you should change the email.
 
07-03-12, 10:07 AM

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Joined: Jul 2012
Posts: 11
Hey, I couldn't get a confirmation email on the account I created. I created a new account with a gmail account and got the email. My old unconfirmed account was Masamune2460, could you delete it?
 
07-07-12, 2:34 AM
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@Bias: We can't search by emails. If you remember some personal information like join date, birthday, location, added anime, etc. you can join our IRC channel and contact me, maybe I can help you.
 
07-23-12, 4:49 AM
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@gz: I've activated your account. Please change your email address to one that can receive emails from MAL, for example gmail.
 
07-24-12, 4:00 PM

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Joined: Jul 2012
Posts: 2
Recover Password Problem
Username: Valetine
Email address: removed
New Email address : removed
Modified by Kineta, 07-25-12, 1:11 AM
 
07-24-12, 9:06 PM
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@Crisis1990: What do you mean with new email address? We need the email address that is associated with this account.
 
07-25-12, 1:10 AM

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Joined: Jul 2012
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The old one is removed
but they was deleted
Modified by Kineta, 07-25-12, 1:14 AM
 
07-25-12, 1:14 AM
DB Administrator
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Joined: Aug 2007
Posts: 3350
@Crisis1990: I sent you a new password.
 
07-26-12, 10:14 PM

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Joined: Aug 2010
Posts: 1
My friend seems to have forgotten her password.

Username: Saria-Chan
Email: removed
Modified by Kineta, 07-26-12, 11:51 PM
 
07-26-12, 11:52 PM
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Did she try requesting a new password here? http://myanimelist.net/password.php
Hotmail generally has no problems with our emails, if you check your junk.
 
08-07-12, 4:57 PM

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Joined: Aug 2012
Posts: 1
I created an account with an e-mail that wouldn't accept the confirmation e-mail. That unconfirmed account should be under the name Mollord, so it would be appreciated if you could delete it, or if possible, change the name of this account to Mollord.
 
08-07-12, 11:22 PM
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I removed the account. I change the username of this account to Mollord, but then you will need to use Mollord to log in instead of Mallard219. If you reply to this post saying you understand, then I'll change it within the day.
 
08-09-12, 11:45 AM

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I created an account with the username "noyourecrazy" however I mistyped the email and therefore was never able to activate it. Since I'm active on this account now would you mind deleting that one?
 
08-09-12, 1:32 PM
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Thanks for reporting it; removed.
 
08-17-12, 7:15 PM

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Joined: Aug 2012
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I created an account with the username "Whistle9" however I could not access the confirmation email with the address I provided. I have now created a working account, so please delete the original.
 
08-23-12, 11:59 AM
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I activated Veera95. She should change the email address so that she receives emails in the future.
 
08-29-12, 9:15 PM

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Joined: Aug 2012
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Just a FYI: It's very stupid and technically ignorant to transmit my provided password in plain text with the email confirmation you send.

Stop doing this.
 
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