Forum Settings
Forums

[Resolved] Icons don't load / show up as squares (fontawesome problem)

New
Jun 13, 2016 6:59 AM
#1

Offline
Oct 2012
10
Why icons such as list, messages, and notification didn't load? The Icon just become something like empty square.
I've tried accessing from different browser (Firefox, Chrome, IExplorer) the problem still persist. I've also already tried accessing from device with fresh installed Windows and Internet Browser, but no luck.
I don't have any problem with internet connection, this problem only happens when accessing myanimelist.

here some screenshot

LunaJun 16, 2016 11:04 AM
Anime List
_______________________________
Steam Profile
Twitter
Jun 14, 2016 12:57 AM
#2
★★★★★

Offline
Sep 2008
19246
Is this still a problem or was it just a temporary problem?

And when exactly did it start happening?
Jun 14, 2016 1:04 AM
#3

Offline
Oct 2012
10
The problem still persist. Only when accessing via desktop, no problem when access via mobile. I'm not sure when this start but i guess this recent month.
Anime List
_______________________________
Steam Profile
Twitter
Jun 14, 2016 1:32 AM
#4
★★★★★

Offline
Sep 2008
19246
@Hikarin_97: Can you access this link or do you get an error message?
Jun 14, 2016 2:00 AM
#5

Offline
Oct 2012
10
Luna said:
@Hikarin_97: Can you access this link or do you get an error message?
Yes I can. After I click my browser just download a file fontawesome-webfont.woff2

I guess the problem is within fontawesome.
I've tried access from linux ubuntu chrome & firefox, also trying different account.





Eru_IkusuJun 14, 2016 2:14 AM
Anime List
_______________________________
Steam Profile
Twitter
Jun 14, 2016 5:17 AM
#6
★★★★★

Offline
Sep 2008
19246
Can you check with a developer tool if the font file is loaded correctly on page load?

There should be one in Firefox:
Tools --> Web Developer --> Network

Then reload the page and filter the output by "Fonts" (there should be a button somewhere). If you don't see anything try a hard refresh of the page (Ctrl + F5).

What's the status number you get for it? You can also click on it to get more details. I think it would be easiest to make a screenshot of this output and then send it to me in a PM.
Jun 16, 2016 9:59 AM
#7

Offline
Oct 2012
10
Finally, I solved the problem by using google chrome with data saver add-on.

I figured this out by comparing chrome browsers mobile and desktop version, and I just realized the mobile version of chrome has "data saver" option always enabled, so i just download the data saver add-on for the desktop version and now the icons is there!

After all, this problem just client side. The problem is within my ISP, I've tried accessing from public wi-fi and no problem at all.

By using data saver add-on, the data didn't downloaded directly from MAL server but through Google's server to be compressed. For firefox browser I use skyZIP add-on that similar to Chrome's data saver. Maybe using VPN or proxy will also works too.



Thanks, now the problem is solved!
Eru_IkusuJun 16, 2016 10:14 AM
Anime List
_______________________________
Steam Profile
Twitter

More topics from this board

» MAL Export

Devileeee - Sep 25, 2023

3 by zororo12 »»
Yesterday, 3:52 AM

» Problem with API OAuth2 Authentication Login

bidgetfoss_4000 - Yesterday

0 by bidgetfoss_4000 »»
Yesterday, 3:44 AM

» Question about parental consent

AverageRiceFan - Apr 16

1 by CareBear »»
Yesterday, 2:55 AM

» On my profile I got the wrong number of total episodes/total time

GamiKhan - Apr 22

2 by GamiKhan »»
Apr 22, 2:58 PM

Sticky: » Advertisement Complaint Thread ( 1 2 3 4 5 ... Last Page )

Kineta - May 22, 2016

464 by traed »»
Apr 22, 2:06 AM
It’s time to ditch the text file.
Keep track of your anime easily by creating your own list.
Sign Up Login